Kroger

I’ve been here a million times, and today was not a good experience. First, they didn’t have the item I wanted in stock. Second, I went to get a fountain drink, as they have a fountain drink station near the produce. This area of the store was absolutely filthy. It’s a cold and windy Wednesday night, meaning the store was absolutely dead. The area was covered in a sticky unidentified sludge. I had to find a bathroom immediately, to was my hands after touching this counter.
If I wanted a milkshake, their inventory was nil.
Get it together, Kroger! Clean your store!

Love this Kroger. Have never had a bad experience. The employees always know what they’re doing and are well informed about their store. It’s actually pretty refreshing.

I love this kroger, really I do. The folks in the pharmacy know me by name and they saved me a TON of money by working with my dog’s vet on getting her arthritis med through kroger instead of the vet. Selection is always good and staff friendly. That said, I’ve been disappointed in 2 recent developments. One, the produce section has been rearranged. I believe all the same items are present but in very strange ‘groupings’ (if that’s a word?) It used to flow and make sense. Now it seems someone has made considerable change just for the sake of making a change. Secondly, who thought it was a good idea to build a HUGE display of university of georgia tailgating products without single, solitary SCRAP of georgia tech merchandise. 7 or 8 times a season, I drop anywhere from $ 200 — $ 400 on tailgating supplies. I apparently am now being invited to drop that cash at Publix. (i mean there’s not so much as a gold napkin in stock… in years past they always had Tech merchandise and I bought a considerable amount)

AND IT IS KROGER AT SUGAR HILL FOR THE WIN!!!
WOW! This Kroger is the business. It is so much more than a grocery store, it is an experience. I am so tired of seeing Kroger stores that are being updated at warp speed while my local store is stuck in the land of regret. If I really want to shop, I have to go to one of two r stores not too far away, but why should I have to do that when I have an option close by. Just update my store already! Come on!
Sometimes, I think that I just stop at random stores to check and see if they are better than mine and of course they are. Today, I really needed to buy some things so in I go. Ugggh!
It was so cool! It wasn’t enough that it was clean, organized and well stocked with fresh and healthy looking produce and proteins, but it also had a great, extended bakery section, an impressive olive bar, and hot foods that were varied and tempting. Not to totally stab me in heart, the green beans on the hot bar were still green and vibrant! What? I have never seen bright green beans on a Kroger hot bar, it just doesn’t happen. They are usually Italian cut and more of that dull dried out khaki green.
Moving on. As we continued on our journey, I noticed that they were decorative touches, (metal art, paintings, décor) along the back wall, (much like you would decorate your own home). Over the dairy case, there were three large paintings of cows in a field. Really?
As we are walking to the registers my husband looks down and says even the floors are nice! He’s right, this is not your standard flooring and it is impeccably clean! Ugggh!
If only I can get through the check out without another envy attack; it was not going to happen because at the registers I notice that they actually have cute lighting fixtures instead of those usual harsh, stark lights that are totally boring and non-​descript. So cool and classy.
Check out goes well and customer service is A-​ok. As I exit the store into the carpeted foyer with the forced cool air hitting my face, I can only sigh, because sometimes life is just not fair! Ugggggggggggggggggg!
The Little Clinic is located inside of this Kroger.

Best Kroger in GA! I like it even better than going to the Publix across the street, for the experience and cleanliness and selection. Sushi, Starbucks, huge wine/​beer area, great baby section, books, oh my!
I seriously look for reasons to stop by this Kroger because it’s so clean, large, and the people are SUPER friendly.
Also notable items are the large variety of flowers, and the bakery section is amazing. Their cakes, pastries, they even have flippin canolies. Also if you’re not in the mood for a Starbucks (for some crazy reason) you can try a slushie over by the produce. Get the cherry!
Please visit this Kroger… even if u don’t need anything… just go enjoy. Seriously go now

This is a huge store and being new to area and this being my closest grocery, I am loving my every visit. It has nice bakery, deli section and has a Starbucks too. The kitchen appliances and tools section is so cool that you can find modern and stylish flatware to panini grills and kurig coffee machines. The organic section is very good and you could find great products from kolat and justin spreads to gourmet dressings. The store is super clean and grocery is nicely arranged. Great selection in wine and liquor section. I love kroger ’ s private selection items especially ice cream and there is good collection. Overall, so happy to have this kroger in our area.

I will preface this by saying this one of the best Kroger stores around BUT that is not saying much. When it has the products in stock, this store has a better selection than the store closer to my house (Sharon Green) and the employees only look like they are going to a funeral rather than the electric chair, a la Sharon Green. Kroger in general, is one of the WORST stores I have ever shopped at. The most consistent thing about shopping at ANY Kroger is the horrible customer service and miserable employees. This one in particular is simply the lesser of the evils since my husband swears it is cheaper than Publix.

This is a great new Kroger. Huge!!! Great bread selection, still better than any Publix. Good meat dept, bakery, produce. I don’t by organic but this is not my Kroger anyway. Just stopped by on the way to Cumming one day. Otherwise, my Kroger in FB is my staple for 13 years– could use an update– but good nonetheless.

Yes, this is a very nice looking Kroger, but the experience we had with the produce manager means I will never shop here again. After purchasing 14 bins of organic baby greens to feed to a large number of people at a local school, it all went bad a week before the expiration date. When attempting to return it, the produce manager argued with me about it being bad-​the smell was rancid. Another shopper agreed that it was bad after smelling it. He then consulted with the «chef» who blamed me for it going bad because I had not emptied each bin to pat dry all of the greens. Granted, after arguing he agreed to refund my money. But when asked by customer service the reason for the return, the produce manager stated «she says it’s bad.» With this type of argumentative customer service and an attitude of «the customer is always wrong,» I won’t be spending any more money here. Publix, here I come.

Can I give it 0 stars?! Hands down the worst pharmacy I have ever had the misfortune of dealing with. They almost killed me at one point, giving me the wrong script that was blatantly all over my file not to give, highly allergic. They always have a new intern working that never knows what they are doing and in over a year of going 3 times a month they have always had a problem, not once just a simple pick up. Always something wrong, never ready on auto refill, insurance expired when it definitely has not, price changes, only half the script is in and many other issues all with the «so sorry, so sad» approach to customer service. If our insurance change hadn’t forced us into this pharmacy we never would stay, as it is we are now considering driving 20 mins to any other place. So sad how poorly managed this location is and the store itself is not much better. Never enough lines open, always a wait and good luck finding an employee to help you on the floor. Too big to manage it looks like. Wish they would get it together but they have been this way since opening.

Really good store. Has a strong selection, good prices and nearby my house

This Kroger is one of the reasons we loved moving into our neighborhood.
So in love with this supermarket! I guess it’s a pretty new place but I’m blown away at how nice it is. Immediately when you walk in there is a huge floral section and a Starbucks. The organic section is nicely sized and the deli and bakery are just adorable. They have a soup and salad station and so many different types of good cheeses and stuff. There is a sushi bar too! Everyone there is so friendly and helpful. Also they have a HUGE appliance and kitchen-​things section! Bought a salad spinner there today. I am so impressed with this Kroger. Shopping here is always a great experience.

The Store is AWESOME! I love the layout and selection. I love the Starbucks. The cashiers are rude and disrespectful. You feel like you are herded in and out like cattle. This is the 3^rd time in receiving horrible service.

I love this Kroger and the one on Cumming hwy both are top notch.

I hate that I have to write this because I love, love, love my trusty dusty neighborhood Publix but Kroger nailed it with this store. From the Starbucks inside the front door to the dedicated organic section to the on request fresh sushi to the gourmet cheese and deli selections, nothing is left out of this place. It’s almost a tale of two cities as well… if you want to hunker down to some good ol’ fashioned stocking of the pantry, the left hand side of the store (as you face it from outside) is your entrance. All business with the pharmacy right there and aisles abounding with all the pantry fodder you can imagine. Go in the right door and you’re met with a market style produce section that blends into the deli and cheese shop and even a small housewares department. The organic section is a very pleasant offering and actually comes in handy during ice storm prep runs (local milk hoarders often forget that there is an organic milk section) on day 5 of our last ice storm when the normal milk cooler was bare as ol’ mother hubbards cupboards, the organic section was nearly chock full. Anyway, the beer and wine section is second to none with an entire aisle dedicated to each and if you’re prepping for a day out on the lake or out in the parks, the «outdoor fun» section in the front/​center of the store has all of your floatie, cooler, picnic supply needs. All this, and consistent with their commercial campaign, you’ll never have more than one or two people at most in front of you in line at checkout. Well done Kroger, well done.

WOW! I don’t usually get this excited about grocery stores. This store however was amazing. It is obviously new (not sure when it opened). They had the standard grocery store stuff and so much more: cheese section branded by Murray’s cheese (a fancy Greenwich Village cheese shoppe), fresh baked breads (not just french bread either), olive bar, an entire section dedicated to ethnic foods, HUGE section of kitchen gadgets and appliances (you can buy a kitchen aid mixer and a mini fridge here), and hot, prepared foods. I was even impressed with their cold deli salads. Many stores cold salads look forsaken and sad. These looked delish! The signage in the aisles was like no other. They had the standard end-​of-​aisle signs but then smaller signs were throughout the aisle indicating each section within the aisle.
The store was not just well-​stocked and shiny; the staff was awesome too. The gal running the floral department gave my little girl a balloon with enthusiasm often reserved for Chic-​fil-​a employees. Lee, behind the customer service counter, also impressed. My cashier, also a STAR!
I can’t say enough great things about this store. I can see myself passing up the 2 – 3 Krogers that are closer to my house to make it out to this one.