Sandy’s Cakes and More

Sandy made a delicious cake for my wedding! I brought in many photos and we pieced together exactly what my husband and I wanted the cake to look like. Guests commented all night on how beautiful the cake was and how great it tasted. It was 3 layers, with white cake with butter cream for the top and bottom layers and chocolate cake with fudge for the the middle layer. ’
Sandy’s customer service was disappointing. The day before the tasting she called and asked to reschedule, which wasn’t possible since we live out of town. After I called to tell her we wanted her to make the cake, it took a while to get the contract. It took her about a week to respond to emails, sometimes even longer. As a bride getting ready to be married in a few weeks, the last thing I wanted to do was hunt Sandy down.

I went to Sandy’s cakes to do a tasting for my upcoming wedding in May 2014. It was hard to set up a tasting since Sandy would never call me back. I finally went to my tasting and when I got there she did not have the cakes we had discussed or the fillings. She was very unorganized and hurried me through my appointment cause she had someone else coming in. I put a deposit down to save the date and she said she would email me the prices and the photos so, I could choose my cake. That was on January 25^th, 2014 and today is March 22^nd, 2014 and I have still not heard a peep from her. She surly cashed my check on January 27^th, the day she said she was going to email all the stuff we had talked about. So, now I have to find a new person to do my wedding cake cause I can not even trust if Sandy will even show up. Ladies if you have that gut feeling about something or someone listen to it, I wish I did.

I had been in search of a company or person who does cakes for my son’s first birthday. From what I have seen sometimes you have to book your cake in advance as availability becomes limited if you wait at the last minute. So about a month before his party I found Sandy’s cakes and more and through her website sent an inquiry regarding the cake that I need and some additional information. She responded back a day or so later– which is the only reason why I give her 1 star, because she actually responded… the first time. I realized that in my first message that I had forgotten to mention that with my son being so young and just getting used to different textures food wise, that I would prefer not to have a fondant cake. After that… ZERO response… I emailed a couple other times, still no response. I find this very UNPROFESSIONAL. At least respond back… Lie to me and say your all booked up for that day if you only do fondant cakes… AT LEAST RESPOND BACK!

I ordered my daughter’s 1^st Birthday cake & smash cake from Sandy’s Cakes and More — They were amazing!!! I had sent Sandy a picture of a cake I found on Pinterest and liked. I wasn’t sure if the cake would be as pretty as the picture, but it far exceeded my expectations and she designed an adorable smash cake to go with it. Everyone at the party was commenting on how beautiful the cakes were, and they were so delicious. The pricing was even very reasonable compared to another bakery I called in Oswego. I would highly recommend!

Sandy was super easy to work with. She knew exactly what we wanted and worked with us to achieve the perfect cake for our son’s first birthday party. It exceeded our expectations and wowed our guests! Competitive pricing, too. The only reason I’m not giving it 5 stars is because her bakery is a bit out of the way. We found it worth the trip, though.

My husband and I got our wedding cake here. It was beautiful and delicious! Tons of our guests told us how delicious the cake was. We will definitely return for more cakes, cupcakes, and candy. We highly recommend Sandy’s!

I highly recommend Sandy’s Cakes. From just emails she delivered the most wonderful cake that was so beautiful. It impressed all my guest.