Citibank

I have been banking with Citibank since 1985. One of my names does not appear as the official name on the account, but I have it on my checks and on other financial instruments I use. I have deposited hundreds, perhaps thousands, of checks in that name with no problem. Once before I had a deposited check returned, went into a different branch, explained the problem to a teller, who deposited it without any problem.
Yesterday I had a deposited check returned for the same problem, and went into the Suffern branch. The teller would not deposit it without the approval of someone higher up the chain of command, but was reasonably polite, even trying to be helpful. The first fellow from behind a desk was not particularly polite, and certainly not helpful. He bounced the issue up to the manager, who was downright nasty. I have never been treated as a criminal in a bank before, but this fellow pretty blatantly and rudely charged that I was trying to pass a check made out to some other person (who just happens to share my last name — that this person’s first name also appears on my check he attributed to my chicanery, since one can personalize a check any way he wants). I was shocked at the treatment. It was incredible. I walked out embarrassed and shamed. I strongly recommend staying away from these horrible people.
P. S. Unilocal lists this branch as closed. It is not, although considering the circumstances maybe it should be!