Animal Hospital of Streamwood

Animal Hospital of Streamwood has provided exceptional veterinary care to my dogs for the past 16 years. During that long span, we have needed treatment for illness, injuries, and chronic conditions, in addition to dental maintenance and routine exams. Through it all, I have been satisfied that my pets were in capable hands, receiving the best possible medical attention. Animal Hospital of Streamwood is an up-​to-​date facility with modern equipment, but it is also a comfortable, welcoming place. The staff members are very friendly, and the doctors are not only experienced and knowledgeable; they are gentle and compassionate. They genuinely bond with the pets. They listen carefully and communicate clearly, and always give a variety of options for treatment. In 16 years, I’ve never had one cause to complain. Animal Hospital of Streamwood has earned my loyalty and my trust.

We experienced the same treatment that other posters mentioned. Having a scheduled appointment, noticing that the waiting room was not at all crowded and promptly being taken into an evaluation room. The promptness stops there. The last time my husband took our dog there they took the dog to another room for blood work. An hour later he was still sitting in the little room wondering where our dog and a live person was. Finally a tech comes into the room and my husband asks where is my dog and the doctor. Tech is surprised that he is even in the room and says I don’t know but will check. Tech comes back and says they are still waiting to take the blood sample. Huh? Over an hour sitting in a room by himself, still has not even seen the Vet and the poor dog still has not been treated. I mean how long does it take to draw blood? Reason why the waiting room is not crowded? Simple. everyone is sitting in rooms waiting for their pets to be treated on what would seem to be an assembly line atmosphere.
When calling to schedule a spay for a new addition to our family I had a few questions to ask the receptionist. First off, would our Vet be performing the surgery? No, I was told a different Vet comes in and does it. I ask the name of the Vet and I am told a name of a doctor that I had not heard of before. I say, I am looking at the pics of the Vets at the hospital and that Vet is not listed. Why is that? I receive a little stammering and I am told that the Vet that comes in to do these types of procedures is not really a dedicated doctor with AHOS. He comes in to assist. OK… but the website lists all of the bio on each Vet to include practice information, schooling, etc. Your website does not have anything on record for this doctor. So… I then would actually know nothing about the doctor that would be performing surgery on my animal, correct? Now I receive silence to that inquiry. I next ask how much the surgery would cost. I am then quoted a price that was nearly twice as much as other local veterinarians.
All of this was very disapointing to me because I remember very well when I had a lot of confidence in this animal hospital but that was a long time ago. Too bad.
We took our pet to another animal hospital and the doctor that we met with was the doctor that performed the surgery and not a rent-​a-​vet.

I am a Streamwood resident and have three dogs. Every time I go there, I have had to wait at least an hour or more for someone to come in the room and see my pet. I can see once or twice running behind… But every time? When someone finally does come into the room, they talk baby talk to both me and my pet– this is not cute! Their prices are absolutely outrageous. I’m all for supporting my community and it’s a shame because they are right down the street from me– I would not use them unless there was an emergency. The vet off of 59 is great and so is the one in Bartlett located off of Stearns. Extremely friendly and reasonable. They don’t try to bully you by trying to up sell you on everything and then give you that look like you are a horrible pet owner when you decline their services.

Have been going here for over seven years now. My experiences have not been five star by any means. I must start by saying the positives; this place is very clean and has professional staff who are very attentive and informative, i like to say its genuine. I have had experiences were we have waited three hours for a vet to see us due to busy unforeseen circumstances. We typically are there for 1−½ hours for well visits, we are seen by one– two techs first– this is annoying because if the first tech couldn’t up sell you the next one is just a reinforcement. You will walk out of this place with $ 150 minimum bill for wellness visits. I have even been quoted $ 1,000 dollars for preventative dental care for my dog and was told i could set up payments, in order
to be payed in full prior to surgery. This place works off your love for your pet, and makes you feel guilty if you don’t opt for the recommendations. Three stars goes to the lack of relationship they have with their clients, never received any discount for loyalty or specials for the last eight years. The fact is the up-​selling and lack of genuine care for your pets needs and your budget and time is what i have a problem with. I only go for annuals for the last six years for my dog, but would have to find another place if my dog was ever sick.

This place seems more expensive, be prepared to be bombarded with sales of services that you may or many not need and most importantly don’t be afraid to get second opinions from other vets on whether your dog needs procedures done.
The vets here are very friendly and top notch. My only negatives about AHofS is that they try to up-​sell you on everything, which I think is part of their job — to get the most money out of you. The technician that initially meets with you brings a computer with her to take down information, but it also seems like she is reading a sales script off the screen to try to upsell you on services.
This was my 3^rd time here and they ask question after question about selling you on multiple services. They also do follow up phone calls pushing their services. I had my dog groomed and her nails trimmed the day before I came in and one of the upsells that the technician asked was that my dog could probably use a nail trimming and they could do that too, but I said no and didn’t tell her that my dog already had her nails trimmed yesterday. I was not surprised that she offered that without looking if my dog actually needed it.
During my 2^nd visit they said they overcharged me on my first visit and I had a credit on my account. At least they were honest about giving me a credit, but why did they over charge me in the first place?
Like I mentioned, the vets and staff are very friendly here, but they seem like one of their main goals is sales and it makes a very uncomfortable experience when they constantly push sales question after sales question every time you come in for a visit.

Streamwood Animal Hospital has a very slick up-​to-​date operation with excellent vets and vet techs. They take time with me and my dog, are very comprehensive when troubleshooting problems, and are very compassionate. As our dog aged, they helped make his physical problems less painful. Eventually, though, he was old and sick, and we had to put our dog down and they were unbelievably understanding, took his paw print, which I thought was a very thoughtful gesture. And afterward, they sent us a beautiful condolence card. They were so kind to him and to us that we are bringing our new puppy there now.

I have been going to The Animal Hospital of Streamwood for 5+ years and have brought 4 animals there through the years. The service received from all the vets there is great. They have always been very caring and considerate with me. Unfortunately, a few months ago we had to put our cat to sleep unexpectedly. Everyone involved that night was wonderful at this very difficult time. We are now bringing our new puppy here and they are great with him. We were having some difficulties getting meds into his ears and they told us to bring him in as soon as possible. After doing so, they gave us great ideas on how to handle his puppy behavior. On occasion we did have long waits; but it seems that is in the past. I definitely recommend The Animal Hospital of Streamwood!

I used to bring my cat to the «Banfield» at Petsmart, but got so sick of their corporate culture and obvious focus on making high margins. When I moved to the area, a friend recommended The Animal Hosp of Streamwood, and now I have 2 kitties that usually see Dr. Margaret. She has spent lots of time getting to know me and my furries’ personalities. My oldest kitty is now 19 years old and doesn’t look a day over 12! Dr. Margaret was able to catch thyroid disease in its early stages and she’s been cured with iodine therapy… thank goodness, because it is impossible to get this cat to take a pill. I also love that they test titers for some of the vaccinations (I forget which ones), rather than inject uncessary stuff. I had some issues with long waits past my appointment time in the past, but they seem to be much improved this past year. The rest of the staff is always very welcoming and makes you feel like your pet is the cutest one they have seen all day!

This is my second time posting a negative review. Without authorization, this animal hospital removed 11 of my dogs teeth when she was in there for a simple teeth cleaning. BEWARE!!!

I brought my dog in for a teeth cleaning in which she had to be put under, and was told she might need one or two teeth removed. When I picked her up they removed 11 teeth! I asked why they didn’t call and discuss, and they said they did-​no, I never recd. a call!
I stopped bringing my dogs there, and would suggest you make sure you tell them to not do more than what was asked.
The bill was over $ 1k, but that was not even the issue. The fact that my dog was in pain for a week or more, and they never even gave me pain meds!
I brought her to another facility where she has been doing fine, and recd. pain meds!
I am glad Unilocal is around to write this review because someone I work with brought there dog here and also recd. terrible care. Be careful at this place!

I have been taking my dog to Streamwood Animal Hospital since I brought him home as a 6 week old puppy. He is now 10 years old.
I agree that the care here is very thorough. I often feel like the veterinarian’s take better care of my dog than my doctors do of me, but I also feel that every final decision about my pet’s care was mine. Before doing any simple or complicated procedures we were always given a treatment plan with and explanation of the condition, the procedures and the range of the cost of care.
Last year my dog was spread eagle on the floor and looked like a cartoon character when they get run over. He was diagnosed with anemia. I was made aware that the condition was life threatening. I also made the veterinarian aware that costs were a concern. The veterinarian gave me two options an expensive option of a blood transfusion and a long term treatment plan of medication. I chose the pills.
The treatment consisted of blood tests and adjusting the dosages of the medications. Many of the followups were conducted by vet-​techs and the blood results and medication dosages were communicated to us by phone by the veterinarian. After 6 months, my dog’s disease is under control using very very low doses of the medication. It was amazing to see how he slowly improved. We are grateful to that he is now able to be his old «puppy» self.