Countryside Roofing & Exteriors

Back in May I had signed a contract with countryside roofing to replace the roof on my house along with some other necessary repairs. Five months later, with no contact since May, and 3 days before the job was to begin, I received a letter saying «after reviewing my job they cannot perform the work» because they do not have the equipment and capability to run the metal. That was a downright lie. I personally have seen some of the metal roofs that they have installed and that is why I signed a contract with them. Along with a refund of my original deposit. They added 6% for the interest lost. All I have gained from this was a few dollars and a deteriorating roof that now may not be able to be replaced until the spring, How can a company work like this and not know that they can’t perform the work but still present a valid contract. They supplied samples of the metal roofing that was to be used. In a letter (not a phone call) the owner blamed the sales consultant for the company, who is no longer working there. I think this letter was a lie just because they didn’t want to do this job because something better came along. If your in the market to replace your roof I would be very careful about using this company with business practices like this.

Communication with this company is non-​existent. Many times waiting for someone to show and they didn’t. OR on my way to the gym and the electrician was coming up the drive unexpectedly. This happpened over and over. Calling the main office and leaving a message to return call… forget about it. Emails are returned but sometimes not for a week or more. Very stressful for me!