Old Colony Ymca

Nice place to work out. The new gym is really nice. Lots of amenities. Great outdoor pool to use for summer months. The price is a lot cheaper than owning and maintaining a pool. The free classes I take both HIT and Tia Chi both exhaust and relax me and round out the weight and cardio work outs. Parking lot is roomy now even on the busiest days. The slew of new equipment allows you to work out on the machine you want anytime. Lots a great new improvements. It has been two years but they have kept all amenities open and at the same time doubled the place in size.

Very mediocre experience at best. It’s the only game in town with the amenities and for $ 83/​month family membership it’s an acceptable value but there is immense room for improvement. Staff runs hot and cold from sometimes caring and attentive to completely gruff and callous. Locker rooms are shabby and in need of overhaul. Pool has been closed at times more often than open. Billing system has a way of continuing to pick your pocket long after cancelling and often requires escalation to highest echelon of the organization to reverse charges to former members’ credit cards. Basketball court is inadequate with groups of thugs often taking over for full court games, intimidating other players to the sidelines and staff doesn’t care to listen. Machines in weight training area are often broken with «out of order» signs. Place always seems to be under some form of construction but never seems to improve.

Regarding Pre-​School and Daycare (not gym):
Both I and a someone working with our child had concerns about repeated neglect of hygiene in our pre-​schooler. We finally had one incident where we requested information for filing an abuse/​neglect report.
Problems with neglect of hygiene happened while we were contesting bills for tuition fees we’d already paid, according to our records.
We reported this to state agencies, and believe the director took retaliatory action.

Avoid this place, at least we will.
Very poor customer service. We knew we were not going to be visiting the gym for a while, so we asked to get our membership canceled, but their staff advised us it would be best to place a hold on our membership instead, they claim it would be much easier to rejoin later, so we did. Six months later we started getting charged for their membership without any warning or notification. As soon as we noticed a pending credit card charge from the credit card, we contacted their staff by phone and email, and asked for the charge to be canceled, but they pretty much said, sorry tough luck — no apologies, no refund, no voucher credit :(
Later I noticed we also had been charged the previous month.
The facilities are also very old, there are much better options just a few minutes away.

Do not leave your kids here with their staff! There are a few great employees who have been there a while… but if you show up on a weekend you will get some young apathetic kid making minimum who is on his/​her phone texting.

Great place for adults to work out and fitness instructors are encouraging. Please don’t take kids here for programs or child care. Staff is not friendly. It’s not safe, they do not watch kids and the staff are overwhelmed and under trained. Please be aware.

I’ve been going to this YMCA since I moved back to Massachusetts a few months ago. I’ve been meaning to try their classes, but I just haven’t gotten around to it. They have a nice, big selection of cardiovascular machines. There’s a yoga room, a spin and a huge auditorium (Zumba classes). There’s an olympic sized swimming pool. You can swim lamps or take a water aerobics class. There’s no rhyme or reason to the numbering on the nautilus machines. They’re definitely not in order, which makes it a little confusing if you use the ActivTrax system (which is great). There’s a small free weight area. My biggest issue with the Stoughton Y is there doesn’t seem to be a good area where you can stretch, work on your abs or do lunges/​squats. There are showers in the locker room and there are two curtained changing rooms in every aisle. They have a separate changing room for small children, but a lot of parents still bring their kids into the adult locker room, which is annoying. The trainers/​staff are always circling the floor. They offer personal training packages, but I haven’t utilized that service. It’s nice and cold in the YMCA It’s miserable when gyms are too hot.