Kindred Transitional Care and Rehabilitation – Valley Gardens

If I could give it no stars, then I would. This place is terrible. The nursing staff, one guy in particular was rude and nasty and even though the nursing director was supposed to reprimand this guy, and I said I did not want him taking care of my father, he he ended up taking care of him anyway. My father, had to sit and wait 30 minutes for someone to come around to change him, he had to sit in wet diapers, my father ended up getting bed sores and even sicker from this place, almost causing him to die. I even filed a complaint with their main office but it did not good. The place smells and the food was terrible, an old man does not need Asian food, just make it plan.

This is a bad place please don’t bring your love one to this place they will not take care of your love one !! My grandma was always wet and and never changed and she got sick in this place! And they let her fall! Your love one is not safe at this place at all please don’t let them go to this place! The place smells the nurses don’t care about the residents! The cna will not take care of your love one !! !! Your love one will be in bad conditions at this place they will not get better I promis you they will have more problems then they ever had! Please find somewhare else to take them !! This place is not safe!

My father went to Valley Gardens after major surgery to learn to walk again. I heard that this facility can do physical rehabilitation. I noted the rooms were not clean and there was an unusual odor in the facility. The particular room my dad was in, the air conditioner did not work. After several complaints they finally moved him to another room. After a few days my dad became extremely ill. The nursing staff, doctor, and nurse practioner could not help him because they did not know what was wrong with him. I immediately took him via ambulance to the nearby hospital ER where he was determined to be in CRITICAL condition. Luckily he survived. I learned from my dad the nurses at Valley Gardens do not immediately answer the call button after midnight. He told me he had to wait up to two hours for someone to come when he called. That’s terrible! One evening he had to yell and knock loudly on his nightstand to get help. The morning he became ill he asked for water and it took two hours to arrive to his room. Unfortunately, my mother in law, was at the same time at the same facility due to being discharged from the hospital, needing physical therapy. She told me that she and her room mate also had to wait two hours or more for assisstance after midnight. Her room mate commented it took up to two hours just to get another blanket. Additionally, one afternoon I was going to get a nurse for my mother in law when I saw a small dog walking down the halls. As I looked up the dog was relieving himself on the carpet!
I think anyone who has a loved one needing nursing and rehab. should not consider this facility.

My actual experience at Kindred’s Stockton CA facility was very different from what you might be led to expect. Don’t believe any of what you see on their spiffy web site. If you’re considering a stay at one of their facilities, visit in person prior to going there. I found that the on-​line representation and the reality were two very different things.
The place is dirty. The staff doesn’t have any idea what sanitation means. They routinely give patients anti-​diarhea medicine. I understand why.
The therapy is indifferent. There is no overall treatment plan or goal.
The nursing staff seem overworked. I think they do their best to attend to your needs, but just don’t have adequate time.
Don’t bother to complain. The administration is completely unresponsive.

My grandma was here for 3 days only and we moved her out, it stinks so bad like pee and other gross smells. The food was terrible and served cold to her. The CNA’s are in to big of a hurry and are not very nice to the customers. They hurt grandma 3 times and bruised her by picking her up to fast when she was scared and had asked them to go slower. They talked to her like she was a child that lost her mind, when she was perfectly fine in her head. We didn’t like this place at all, if you go there look around at the details and the smells and the workers and the patients, they all look sad to be there and grossed out. The pictures on their webpage are false and you will see that if you visit this place… Look elsewhere…

From November 2009 through February 2011 my mother-​in-​law has completed 10 hospitalizations, over 144 days of Kaiser Permanente contract rehab/​skilled nursing in Modesto & Stockton, California and has lived in four retirement/​assisted living facilities in Modesto & Manteca, California.
I thought it would be useful to those of you who will be caring for elderly people to hear of our experiences, as they might help you in your care giving decisions.
But first a little primer and context-​setting. The area of elder care is new to most of us and you will need to study up to better understand how the system (s) work so you can make the best choices for your loved ones.
In both the nursing home and residential categories it is useful to use the analogy of the Chinese menu. There are basic prices for the core services, menu A and menu B consists of all the add-​ons or specialty items that you select to go with the main A menu.
Menu A is generally the per day cost for the basic, stock service: single, double or triple rooms and would include two or three meals per day, a certain amount of housekeeping and activities.
Menu B includes, for instance, extra per day costs for laundry, incontinence, memory care, physical therapy, medication administration, bathing assistance, feeding assisting, dressing and transportation.
There are so many «it depends» and so many variances whether you are in skilled nursing where medication administration is included to residential where bathing assistance can be obtained once, twice or more each week. And each facility is different, so gather material and if you can talk with your loved one please include them in the decision-​making and what it will cost. The trade-​offs are the challenge.
Rehab/​Skilled Nursing: These come in many differing forms. There are long-​term and short-​term beds, with long-​term less expensive than short-​terms and generally do not include rehabilitation (rehab) or physical therapy (PT). Rehab is usually prescribed by a physician and the cost is in excess of $ 275/​day. Medicare covers a good portion of rehab, but «doctor’s orders» are required. In general, long-​term care is only covered by low-​income programs, such as MediCal or Medicaid. Short term care starts at around $ 200+ per day and runs as high as $ 400+ per day, depending on the level of care required.
Your first priority is to determine what level of care is required and then which facility would best meet those needs relative to cost. Generally, if you smell urine throughout the facility… run away. Of course there will be those smells on occasion, but there should not be such an ambiance all the time.
There are separate reviews for the following facilities:
Rehab/​Skilled Nursing:
Avalon Healthcare, Modesto, CA
Garden City Health Care Center, Modesto, CA
Hy-​Lond Convalescent Hospital, Modesto, CA
Valley Gardens Healthcare, Stockton, CA
Vintage Faire Nursing and Rehabilitation Center, Modesto, CA
Residential Care/​Retirement & Assisted Living: These facilities come in all forms. Some are seek and admit only residents that do not require government assistance, meaning that these people can pay the offered day-​rate. Others set aside a percentage of beds for those on government assistance and manage their facilities within the government reimbursements. You get what you pay for, so shop around.
Look first at what you can afford and then at the amenities offered and the comfort level or cultural «fit» of facility to your loved one. Are these his or her kind of people?
Dale Commons, Modesto, CA
Lidia’s Blessed Home, Modesto
Merrill Gardens, Manteca, CA
The Stratford at Beyer Park, Modesto, CA
This review is for Valley Gardens:
At first we were a bit miffed at having to put mother-​in-​law into a Stockton facility since there were no female beds available in Modesto or Manteca. It was not convenient to be running from Modesto to Stockton every day. That said, it turned out that Valley Gardens was in our top two of rehab facilities, so the mileage was worth it.
A nicely renovated facility with an interior patio and surrounding grounds, Valley Gardens also had a super rehab area and quite an enthusiastic rehab crew. They take rehab seriously here and that is exactly what we wanted.
There were two dining areas, both with linen on the tables and served the same meals. The difference was that one was for those that did not need assistance eating and the other for those that did.
Activities were varied and seemed to be available throughout the day. No boredom here.
Nursing and staff were excellent, treating the residents personally and with warm care.
We would prefer Valley Gardens and Garden City as our best picks when given the option of facilities.