Cavagnaro’s Shoe Service

I’ve been dealing with them for years, through a variety of different repair/​alteration projects. They’re always friendly and the job gets done on time. Little jobs like leather hole-​punching are often free. If something can be done easier or cheaper another way, they’ll tell you. Highly recommended.

I walked in to ask if they can add hole to my leather backpack straps. The backpack was sitting too low because I’m a short person. The lady was very helpful and made the holes as we waited (all about 3 minutes). We asked for the cost but she didn’t charge us. We asked for change to give her a tip, again she said decline and told us to go away, jokingly

FIND ANOTHER PLACE TO SPEND YOUR MONEY
When I dropped off my shoes, the cobbler was short and aloof. I gave him the benefit of the doubt as it was almost closing time and I’m sure he was tired. However, when I am told the shoes will be ready on a certain day and they aren’t, and the counter person has the same attitude as the cobbler I have to assume that it’s the standard. One would think smelling shoe glue all day long would make one happy-​wrong. I will travel to Lodi and place my business back in Galletti’s.

**Softball/​Baseball Pitchers Parents**
Took my daughters cleats and turf shoes there to have a pitchers tie put on. Awesome job. The quality of work is great and the price was even better. I’ve bought tuff toe before and it’s messy if you don’t know what your doing. The owner sewed a piece of leather and my daughter loves it. We’ve even had a few girls from the team take theirs also.

This is a great place to have your leather needs taken care of. A few years ago my father had a problem with his feet and ankles swelling. Len was able to customize a pair of Clarks sandals to deal with the problem. I cannot that you for the skill and friendly service you have provided me and my family for years.

The woman (think she is the owner) is rude and very curt with her questions and comments. She was annoyed when I wouldn’t wait and said I had another errand to run. My mom goes to Galletti’s in Lodi and will drive out of town to get better service and avoid the snobby attitude.

Would’ve loved to say good things in support of a local business, but can’t get past the rude customer service, very high price and low quality work. Will definitely not return and not recommend to anyone. I’d rather drive a little distance to get better quality and less sarcasm.

I have been getting my shoes repaired here for years. They are friendly and do amazing work. My shoes are always done when they say they will be. I severely damaged a brand new pair of stilettos and they were able to bring them back to life! They even clean Uggs! Love! Love this place!

You need to take someone’s bad experience with a grain of salt. These folks have been around «forever», not something that happens when you do lousy work or are nasty to do business with.
This is my go-​to place for Birkenstock sandal «freshening» and resoling.
I am speaking from experience regarding the «Miracle Mile» location; the one in Lincoln Center has not been where I have gone for service

Was only going to give one star, gave two stars to be nice. The blonde woman there was very rude, very short with you. they didn’t make you feel welcomed at all The gentleman came from the back and very quickly ran over what he could do for you didn’t quote a price or write the price on any paperwork so when I got there I was surprised to see my bill for just three minor things that I had done. I have been to other shoe repair places and they did better work and Polished your shoes /​handbags after they were done. these people only did exactly what you wanted repaired and that was it. You would think with the location they have and today’s economy with all the competition out there they would give better care to their customers. I will never go there again.

Actually NO Star rating for this shop. I’ve never written a poor review as I’m a cheerful look-​for-​the-​good professional. My hubby left a 21″ carry-​on suitcase that needed stitching on the exterior front.
When I picke dd it up, it was VERY POORLY lone w/​puckers, VERY thick thread with LARGE stitches, and looked like an 8 year old had done it. I paused and the rude blond lady said the owner was ‘in the back taking a break.’ I offered o come back & pay ½ of the $ 18 for his time, but she said only he could decide. I read other BAD reviews on this place while waiting. He was just as curt and challenging as she had been and pointed to ‘may be hand-​sticthed’ written on the receipt. THAT“s not the issue, it’s how miserable it looked, and he would NOT let me pay less. When I did & told him I’d write re this, he said «Go ahead, I’ve got too much business and make sure you spell my name right.»
RUN from this facility… Miracle Mile has great ratings. Unilocal,please feel free to contact moi as every word is true, and I hope their arrogance, poor workmanship, and inability to compromise needs a reality check~

Love this shop. I take all my shoes and purses that need repair. i also take in my uggs to be cleaned and they do a great job!

From reading other reviews, I gather this is not the place to take Uggs to be cleaned. I wished I had read the reviews beforehand.
I took in a pair of Uggs to be cleaned since I had accidentally stepped in some water. The rude woman at the counter at the counter asked me if I’d ever put protector on my shoes, which I had. She said she couldn’t guarantee if they could get them clean.
When I picked up the shoes, they looked worse that before I had stepped in the water. They looked very worn which they hadn’t before. I’m usually very careful with my Uggs (other than stepping in water at the cemetery). I’m not sure if the result was because the water ruined the shoes or because of the cleaning job. Either way, I won’t be going back here again. The woman was still very rude when I picked them up.

My daughter’s black Ugg’s were in need of repair, they had a small hole on top of the toe. I brought them in a couple of weeks ago, the lady at the counter tells me I have to go to a fabric store and get a patch for the repair. I ask her, «what are your hours?» She tells me, «they are posted on the door.» Apparently telling me was a bit too much for her. When I picked the boots up, the patch was just glued on the boot. Now they are worse than before. I should have just had my daughter wear black socks.
Will not spend my hard earned dollar here again.

I brought my husbands dress shoes twice to them at two different occasions and both times the sole came apart. I paid $ 20 twice for a job my husband ended up doing himself by buying a stronger glue that finally held longer than theirs. Their work only lasted a week! I don’t recommend them.

Went there today, to simply have the soles of my Birkenstocks reglued.
The soles were slightly worn, no where in need of replacing.
The RUDE) lady took them in the back, the guy looked at them, said h’e have to put new soles and a bunch of other crap I did not need, and charge me $ 55.00!
You must have bumped your head buddy! What a rip off!
Bought some shoe glue at Ace Hardware, good as new!
Oh and if you are wondering why I just did not do that in the first place? I was out and about and they were close by, and I was being lazy.

I am so impressed with the work that they do. I have had these Gianni Bini leather boots for 4 years plus and he keeps reviving them over and over to make them look like new! I have gone through many heel replacements and he even replaced the bottom of the pointed toe with a new once because it developed a hole in it. I will never get rid of these shoes as long as he keeps doing such a wonderful job. They are always so sweet too! Thank you much for all that you do!

Shoes, well, they mean so much to me and when you find a pair you love you want them to last. If you have such a pair and you wish to keep them in service, this is the place to take them for any repair necessary. My husband wears boots and you can resole them til the cows come home. These folks are professionals. When I was in sales and had (operative word «had») to wear pumps/​heels, (you know those ‘shoes’ one wears to hide the reinforced toe of the strangling pantyhose?) this is the place that kept them in good service.
Since I now buy shoes at Ross, Marshalls and TjMaxx, my shoes are very reasonably priced and I don’t have an aneurysm tossing a worn out pair; in fact I can even afford to be trendy!
Oh, and they will repair any article you may have made of leather including matching dye, stitching etc. A nice idea in this «throwaway» society of ours… lets get back to wearing well made Italian leather and repairing them, that idea really appeals to me-I’m so over vinyl shoes-​can you really even call them shoes?

I took in a 6 year old pair of Palladium tennis shoes that they don’t make anymore, one was even chewed on by my dog. They were my favorite pair of shoes and i wore the soles right off of them. I went to the counter and asked them if it would even be worth attempting to repair them. I decided to pay the 65 $ instead of going and getting a new pair of Sambas. They told me I could pick them up tin a couple days. I didn’t go in and get them until today and was completely blown away. I got back a brand new pair of shoes. They did such a great job, better than I expected.

I was very impressed with the repair done on my shoes. I took my two favorite pairs in. The heels were trashed from working in a building cobblestone sidewalks. Rather than try to replace two very expensive pairs, I took them to Cavagnaros. The gentleman at the counter was a little brusk in his delivery but it was busy and he was thorough. He originally quoted Monday but I asked if I could have them earlier because I was going to be in vacation and he said yes. I went back to get them two days later and was extremely impressed with the new conditions as he had repaired a couple of tears on the heels and shined my black leather five inchers. It was under $ 30 for everything and quite a deal if you consider that between the two of them there was nearly $ 300 in shoes. I highly recommend this establishment.