Shampooch

This post is written on the behalf of my parents as well as I. My two dogs Romeo and Juliet we had been having them groomed and boarded because it was convenient for several years. Because the owner was so nice to my parents and siblings we continued to use them even though we did have some concerns. We noticed when we boarded the dogs they were not walk as promised because every time we would pick them up they would urgently need to urinate or defecate. These are extremely well trained house broken dogs. They would urinate 3−4x at least and defecate about 10 seconds after picking them up. We did complain to them about this. They had given out a card that gets stamped every time you get the dogs groomed. One day the dogs had earned one free grooming but after grooming the dogs, the owner of the store stated they no longer honor that even though there was no message or change in the store sent out identifying this. They also increased the prices without notifying regular costumers-​so not only was the grooming not free as it was suppose to be on top of that they wanted to up charge. When my father asked where is the sign showing the change in prices the owner stated they didn’t have time to update, after grooming. The costumer should be informed prior to the service not after. I wouldn’t suggest using this place if you want people to be forthcoming regarding pricing and honoring previous club cards

Absolutely love this place!!! They do such a great job on my Yorkiepoo. And the staff is extremely friendly. Place always smells amazing and I love that my dog has a safe place to get pampered and groomed.

Great staff, pup came back happy and smelling fresh from mouth to tail!

By far best place I’ve taken my dogs to get groomed. When they are done they look amazing. Everyone in there is so nice too.

Caring. … Yes, we do big dogs! I need an emergency apt. NO problem will tomorrow be good? Yes Falcon is trimed and he has his ‘Mohawk’. I didn’t realize that under all that hair Falcon has dry skin… Severe, the owner/​groomer took the time and caring to give Falcon an oatmeal bath to sooth his skin. I loved the info-​exchange of information seasons before and after as well as when I called to check on Falcon. No poops or peeing. He seemed his happy self and even a little preoccupied with the grooming area. He ran back as if to say bye before coming home.

A fantastic grooming spot for your 4 legged family member! My dog has always been nasty towards groomers but absolutely loves going here. Marina is our go to girl, she is excellent with dogs and always does a great job. Just like a fellow Unilocaler Caterina C. mentioned, I LOVE that you have to ring a door bell to come inside, especially that its right on Hylan Blvd I do not have to worry about my dog running out (which happened before at another groomer). Great prices and a great staff, what more can I ask?

The only place that my dog enjoys going too. The other places like Petsmart or Petco would cause him to come out traumatized and shaking. He loves the people there and they love what they do!!!

It’s a little unusual going in because they only let you in if you ring the doorbell but I love that! It’s to secure the safety of the pets inside and make sure they don’t run out into Hylan Blvd and get hurt! I love that they have my dog’s safety in mind. He always comes out looking good! Smells good and is never hurt. They always work with him in a timely fashion– not rushed and certainly not too long. The people are definitely customer service-​oriented and the place smells great and is always clean. Not sure if the best part is the way they take care of my pup or the price but they are definitely going to be my place from now on! (Very very very very honest and fair with the price. By the way, did I mention they charged fairly??)

Just relocated to ny and this place was recommend to me for my chipoo Lola and I am so happy it was. We have never had a dog that needs to be groomed on a regular bases and weren’t sure what her hair should look like… Well now I know thanks to shampooch and the great cut they gave my Lola.

Just started bringing my little guy here since his usual place started cutting his hair like crap. He came out of this groomer looking good and smelling great. The staff is friendly and they actually called us to let us know they had to do a different cut on him which I appreciated. Their prices are cheaper then most places too. This will be our new groomer