Michaels

Like everything else in this shopping plaza… complete mess. The employees are always too busy chatting with each other to notice they have a line. The store always looks like a mess. Unless you’re desperate, don’t bother.

I would like to first start this review by letting viewers know, I am not a complainer and I give each and every business numerous chances and I try my best to not bash any business. Read my other reviews for proof :) I have no filter… At all with this one …
1. One time both my boyfriend and I were trying to get help from the employees and when we finally found an employee to help they ignored us and continued flirting.
2. Another time we literally had to scream and whistle to get an employees attention and a customer actually helped us and gave us a coupon so that we didn’t have to pay full price for such horrible service.
3. Today employees held up a whole line to wait while a lady called her boyfriend on the phone to ask where her wallet was instead of putting that purchase on hold and/​or opening up another register. We ended up tossing what we had in our hands to go across the street to staples.
4 Everytime we are lucky enough to get some type of customer service, they always have no clue of what we need, do not know where it is in the store or send us to a random aisle to find it ourselves rather than just leading us and grabbing the item.
There are many more times, but I don’t have time to sit here at the moment but I’ll be back ;)
For graphic design class the professor gave me a list of supplies, for fashion classes I need to get supplies and at times everyone needs supplies for some reason at some point. So where does one go? Michaels … With the expectation that the people that work here will offer nothing but the best customer service and have knowledge of items and materials that the store they work for carries.
I hate this place, every single thing about it. It actually sucks the life out of me.
Xoxox

Came here on a day with no customers and about 4 workers two of them talking to each other on the register. I asked the one of the workers to locate me where the oil paints were, he just told me they were in the back. This other lady I asked gave me an attitude. I had to look for everything myself. There was no customers in there it was empty but the workers couldn’t even bother to help. If theyre so miserable maybe they should find a job somewhere they can be happy. :)

Store is well organized! I was able to find almost everything! And the sales were there! We found all the décor and odds & ends to fill out our Xmas tree and the home with décor! Employees didn’t seen like they knew what they sold. Went looking all over looking for a tree stand. And one said it’s around the aisle. Another said we sold out. And another said we never sold it. (Confused more)!

I find everything in Michael’s to be expensive and they don’t even have a huge selection but there aren’t any other craft stores in my neighborhood. The store is organized and the staff is helpful if you have question. The best thing to do is bring a coupon!

This is a fun place to shop and browse around. I’m not a huge arts and crafts person, but it does inspire, and it’s great to pick up ideas for the kiddies. I especially love the fake flowers section. Now before you gasp, the flowers look very real! If you don’t like fake flowers at all (prefer the real ones any day myself), they have dry flowers too, and different varieties of fake plants which also do the trick.

One of the best craft stores in Staten Island. They have everything from knitters, scrapbookers, bakers, jewerly designers, the works! Huge store, well organized and staff knows their stuff. I’m also loving the classes they have their. They have cake decorating, jewelry making, and more. Keep checking back into the store cause they have discount/​clearance items all the time. Get on their listserv for upcoming events and sales, plus coupons.
BTW: Check the calendar in store for upcoming classes. Lots of their jewelry making classes won’t show up online, only in store. Also, they have 40% & 50% coupons every week on their website and in it comes with the Sunday paper.

I love this place! Ever since I was young Coming to this craft store has always been a great experience. My crafts include knitting/​crocheting, creating bracelets with embroidery floss, quilting, oil painting. Michaels has it all (except for quilting fabric.)