Kahn Dermatology

I see Dr Penrose so can only comment on being her patient. I’ve struggled with acne my entire life and adult acne became cystic. After lots of dermatologist appointments with my previous dr I finally made an appointment here about a year ago and saw Dr Penrose. She listened to my history seemed to be able to relate to me and my frustrations and then prescribed two creams. She also wrote down instructions for how to use each with a special over the counter face wash. Still get the occasional break out here and there but I also have been receiving compliments on my skin and never got that before!
While I like Dr Penrose and feel a lot more secure with her than I did with my previous dermatologist I will have to agree with others regarding reception. I find the receptionists to be polite however a bit unprofessional in their conversations and tone at times. Some comments overheard would be more suited for gossip hour over drinks with colleagues than the office. But it’s a typical Staten Island office.

Could not leave 0 stars, so I guess the office gets 1. Did not even have a chance to see/​meet the Dr. because his receptionist staff and office manager were a few of the rudest women I have ever encountered. To speak to a patient so disrespectfully (calling me a liar about my Dr. requesting I do not see the PA on initial visit) and be so unaccommodating given the extenuating circumstances (my son potentially having a fungal infection and due to travel within the week– I wanted to start treatment ASAP to prevent spread), is unacceptable. To treat someone this way before they are even ever seen in your office, makes me wonder how I would be treated once I became an established patient. My doctor even personally called asking for a favor (add ONE patient to the schedule) and got the same rude attitude from the staff. We live in NYC– good doctors are a dime a dozen. I got an appointment to see a physician at Cornell tomorrow. Don’t waste your time.

My original review as unfair and I have since rectified any outstanding issues with Dr Kahn and Co. I have to say I was having an off day. i have continued to se Dr Kahn as have all of my family and his treatment of me despite my silliness here could never be questioned. Furthermore, I am genuinely grateful to have them checking my skin. Ask around the neighborhood, they are great.

The Dr. is only at this location one day a week, which makes things crazy scheduling-​wise, and I understand that’s not the Dr’s fault. They also schedule multiple appointments for the same time. However, don’t tell me the doctor is running «more-​or-​less on time» when there are people that have been waiting for him for over two and a half hours. 20 minutes is «more-​or-​less on time.» Almost 3 hours is not. I ended up leaving that day because I had to be somewhere in a few hours and wasn’t going to wait that long for a 5 minute appointment. There are doctors worth waiting that long for, and this one is not it. This place also hounded me to give them my credit card info for my file, although they couldn’t come up with a better reason for needing it other than pointing to the sign and saying «it’s our policy».
I also feel like the Dr. will rush you out as fast as he can, probably because of the idiots in charge of scheduling. I saw him for a rather mundane reason: shots for alopecia. The Dr. would give me the shots in the areas he already knew I had, and wouldn’t even take the time to look for new areas. So I’d go home feeling good about it and then find 5 new spots the next day, which was really frustrating. For me, there’s nothing special about this office and I’d rather go somewhere that has both good service and a good doctor.

Just came home from Kahn Dermatology office in Staten Island, and it was a disappointing experience.
I have been to other dermatologists, but this is worse.
I am SUFFERING from a skin allergy and this Assistant Doctor with gloves on, simply wrote on paper of my explanations about my allergy and looked at my skin with regular room light. WHAT ON EARTH!!!
I was waiting for an explanation what type of allergy it is. Nothing! I asked her more for a solution to another skin condition. She advised an acne medication. Its not even acne! SHe didnt even looked at it with bringht light most dermatologist use. SHe didnt even take a note why my allergy on my forehead looked different elsewhere.
Advise to this business:
1. Young clients like me have done research about skin condition prior to appointment. We want you to be more knowledgeable about it.
(your doctor never mentioned the word ‘dermatitis.’ Guess what, I’d like to know what type of dermatitis I have)
2. Hands-​on. Even if you’re faking it, open your overhead laser-​like light to check the skin condition. According to my own research, allergies come in different forms.
3. Free samples wont make me happy. My insurance increased my co-​pay and premium. You cant get away from rush service by giving out samples.
4. Empathize. I’m not in your office for a botox. I’M IN YOUR OFFICE BECAUSE I SUFFER. Tell me something I haven’t read from WedMD.