My family and I have been ordering from Justino’s since they have opened. We probably order between 2 to 3 times a month and lately the quality, service, and attitude of their workers had declined drastically. Today, we ordered 3 items from them, 2 pies and a calzone. Now, we live less than a mile from the store but for some reason all 3 items were delivered cold. I had also put in a special request to not to forget the marinara sauce for the calzone, which now for the 4th time, was forgotten. When I called them to ask them why it wasn’t delivered, the counter girl gave me an attitude and made it seem like it was my fault. Here we are over half an hour later still waiting for my marinara sauce. We will be looking for a new pizzeria.
C R.
Tu valoración: 1 Merrick, NY
Gross just wondering if the ny dept of health has been around here lately!!! I have to say my slice wasn’t so bad until the long black hair imbedded in the cheese was discovered. I was sick to my stomach and after sitting in shock for a minute or two I proceeded to bring the plate with my ½ eaten slice to the counter to simply ask fory $ bak. Simple I thought. No big deal accidents happen just get my $ bak n I’ll try and not let my night be ruined! All I can say is the very tall guy kept insisting it was not a hair after he removed it from the pizza. Like I was going to eat the slice after that, but that was that in his mind. No refund no nothing. I was left sick to my stomach and out my $
Laura S.
Tu valoración: 4 Staten Island, NY
I order from Justino’s at least once a month. The food is great and the delivery is fast! Their grandma pie my and eggplant wraps are my favorite’s. If something that you want isn’t on the menu, just ask and they’ll accommodate you, which is awesome. I’d skip the zucchini sticks and mozzarella sticks though, they’re generic and bland.
Anthony F.
Tu valoración: 1 Jersey City, NJ
DONOTORDERFROMJUSTINOS. THEYARE A SCAM. DONOTDOIT! This place needs to be shut down if it hasn’t already… the pizza was disgusting, probably the worst pizza I’ve ever had. They charged way more than they were supposed to. Also took forever to come. Just don’t do it…
Hotjan M.
Tu valoración: 1 Oakwood, Staten Island, NY
The worst place ever to order the calzones… I expected to have a calzone that was just right and not liquidy like soup inside the calzone… I called back and spoke with a girl that was kind of greety… I explained to her that I was disappointed with the calzone I got because it was like soup so she put me on hold(put the phone down) and herd the really aggressive and mean pizza man or could be the boss and then they tell me we want to see the calzone«I told them how am I suppose to show you the calzone when it is in the garbage smushed with all the other garbage there» and I told them if you want come look in the garbage yourself because you want to see it… I asked for my refund back very nicely and they wouldn’t give it to me because they want me to go through my own garbage… NEVERORDERFROMTHISPLACEEVER I’M BEGGINGYOU… YOUWILLBEVERYDISAPPOINTED!!! I hope the person that made the calzones reads this or one of the girls answering the phones… they are ass***** VERYDISRESPECTFUL
Anita V.
Tu valoración: 5 Lighthouse Hill, Staten Island, NY
Buffalo wings are on point!!! Pizza is really good too. They deliver very quickly too! One of my favorite places
John J.
Tu valoración: 1 Matawan, NJ
What a miserable experience, gentleman who answered the phone for my delivery mumbled to the point where i almost hung up before i even placed an order. once i struggled through the ordering process, i waited for an hour and 10 minutes for my large sausage pizza and cheese calzone to arrive. when it didn’t i called and asked if maybe they forgot about me… they did. i gave all my info a second time and a half hour later i received a pizza that got colder with every bite. the sausage was freezing cold. The Calzone was bland, and the cheese was oily and cheap. Dominoes is a much better option. Avoid Justino’s like the plague!
Eileen H.
Tu valoración: 3 New York, NY
Came here for a grandma slice and order of mild buffalo wings. Grandma slice was really good, crust was not burnt, it was sweet and yummy. Wow! I wished I had order 2 slices. The buffalo wings were also good, crispy, bit greasy, meat juicy and tender. This place gets packed in the late afternoon, kids welcome. However — while waiting for my order, I noticed the staff didn’t wear gloves, same with the cashier guy. Literally use their hand… Overall it’s a 4-stars minus 1 star, I couldn’t get passed the no gloves part. So 3-stars because it’s convenient location, right off the train station and food was good.
Caterina C.
Tu valoración: 4 Richmond Town, Staten Island, NY
Very very good local pizza! They always get my order right, timely delivery, clean and nice people. However, once they turned me off when they delivered a re-heated pizza. I could tell it was not made to order because it was over-cooked and slightly burnt at the bottom and sometimes the calzones are HUGE, which we don’t like but you’re getting your money’s worth. Despite the bumps in the road, we always get our pizza here on Sunday nights and always will. It’s delicious pizza made with good quality ingredients! Never greasy!
Steven R.
Tu valoración: 1 Staten Island, NY
The food here is just ok on a good day! This pizzeria is very inconsistent, one day the food is ok the next day you get a half a meal, I done here
Milina P.
Tu valoración: 4 Staten Island, NY
Really not that bad of a place, I’ve had a lot worse, but I’ve had a lot better, definitely not the worst pizzeria on Staten island, but it can be improved. They put A LOT of oil on the pizza and so I have to let it drip before I can eat it and that’s not always fun, their specialty pies are good, and so are their pastas, but like I said, it can be a lot better. Maybe if they add some special spice or something just to spice it up a little.
Lisa s.
Tu valoración: 1 Staten Island, NY
Terrible, dirty!
T C.
Tu valoración: 2 Staten Island, NY
The prizza is pretty good on a good day. I hate the inconsistency. Sometimes its good sometimes its bad. I think they are overpriced. But what I really hate is that the girl who works the cash register also handles the food. She handles the money and we all know money is full of germs and then touches the food without gloves. But the worst is that I have seen the girl scratch her head, touch her hair, and touch her face before handling the food. She uses a spatula to serve a slice, but she touches the crust on pies & single slices, with her bare hands.
Danny B.
Tu valoración: 3 Staten Island, NY
Verry good pizza, but on pricey side. I sometimes stop by with my kids on the way home from school — they love it(but then, what kid doesnt love pizza). I would say its pretty good — above average. Our real estate office often orders 3 – 4 pies from them once a week and everyone likes it(of course, the company pays). Plain is good, pepperoni is good, mushroom is good. But, again, all food items are more expensive than most nearby competitors. Still, its worth a visit once in a while.
Victoria v.
Tu valoración: 3 Staten Island, NY
meh. I’ve had better. I’ve had worse. Does the fact that I got pizza oil all down my dress allow me to deduct a star?((I am kidding)). Anyways, I had the plain slice and a pepperoni roll. I am impressed with(amount of) the oil. Otherwise, kinda forgettable.
Antonella M.
Tu valoración: 4 New York, NY
Although I am on an unofficial strike from Justino’s for raising their prices throughout the entire menu… I can’t stay mad — the cost of pizza across NY is on the rise. The Buffalo Chicken and Blue Cheese slice is one of the best I have ever tasted or saw for that matter! All of the specialty slices are quite good and the you will never be disappointed with the yummy sandwiches! *************** Justinos is coming to NYC… look out… same food and name… yummmy… and the best part? It is going tobe a few blocks away from my job and deliver!!! 57th and 10th avenue… owner already got the lease…*******************
Jonny M.
Tu valoración: 4 Scranton, PA
Very good choice of specialty pies, food is fresh and warm, not too pricey… Good choice of side orders, typically italian. Excellent for Friday night deliveries at home! Wait a minute, it’s Friday! Bye! UPDATE! Why is it that when I paid with my credit card over the phone, I was charged an extra five bucks? Bye Bye Justinos!