G & R Tree Service

I personally haven’t used the service but have dealt with the owner who is a rude, belligerent, unprofessional man. I would never use his service. My neighbor used him to cut down a tree in her yard. They brought in their big trucks and blocked my driveway for the better half of the day. I figured it wasn’t a big deal as my car was parked directly in front of my house and thought I’d be nice since they needed the space for their trucks. Shame on me. My SUV was side swiped and the running board partially ripped and torn off. I had white paint on my car which coincided with the white trucks but their claim was I got side swiped by a car. When I proceeded to ask the owner about the damage he started ranting and yelling in front of my kids. He proceeded to say that «people» have problems and they were trying to put their problems on him. I assume by «people» he was referring to me. He was yelling in the streets like a mad man saying that I was trying to get over on him. I approached him nicely to see if we could resolve the issue like adults and ended up calling the cops. This man is far from professional and has an anger problem. Beware!

This is an update to my original review. I had called Glenn back to remove a few more branches from my tree and he not only declined to do any further work because it was worth it for him, but he left mid-​sentence as I was speaking to him. It’s unfortunate that I recommended his services to so many people in my community and that there’s no sense of loyalty from his business to returning clients. I overlooked the fact that his a bit obnoxious and unprofessional, but he was shockingly rude.

PLEASE, PLEASE, PLEASE DO NOT USE THIS SERVICE. I cannot stress this warning enough. These nut jobs were supposed to remove a large tree branch that is hanging above my garage. I told Glenn and his goons that they could use the roof to climb up on the tree but that they should not stand on or work off of the brand new roof on the garage (which was installed just last spring). I explained that the roof does not have the proper support to withstand the weight of heavy men standing on it to wrestle tree branches. I was assured that they would only use the roof as a jumping point but within 15 minutes there was a 250 lb guy on that roof catching huge tree branches falling from where Glenn was cutting pieces of the branch. Instead of letting the branches fall gently to the ground, the heavy set guy was pulling up on them as they were falling. He was causing the branches to scrape against the edges of my garage roof, which flipped up various new shingles and caused them to crack. Not to mention, the weight of the heavy guy standing on it caused various sagging spots on my new roof. When I told Glenn to stop what he was doing and get his man off the roof, he started cursing at me from the tree he was perched on (at least 30 – 40 feet in the air). To say that the entire neighbourhood heard his cursing tirade is an understatement. He said: «what are you gonna do? You gonna sue me for some shingles?» and I said that I would sue if we obviously couldn’t come to an agreement about how to fix this. Glenn started cursing even louder and proceeded to climb down the tree and pack up his equipment without even having completed the branch removal. To add insult to injury, he did not even clean the mess he made in my yard leaving branches, leaves, saw dust and pollen scattered all over my garage roof, deck and driveway. Glenn was a complete nut case and I wouldn’t use him to whittle a toothpick much less wield a chainsaw anywhere near my property again. Please exercise caution when dealing with these guys as they are careless, belligerent and extremely unprofessional.

I called G & R Tree Service along with two other services on a Wednesday. Glen answered on Thursday and came by that afternoon with an estimate. Both of the other services answered two days later. One came by without my knowledge and called with an estimate 275.00 more than Glen and without my input of what I wanted done. Still waiting for estimate #3 despite their call they would be here the next day. 2 trees down a fence was cleared, removal & clean up by Glen and his crew was efficient and professional. I was pleased and would not hesitate to refer him to others. Good job, well done all within my time frame.

I called Glen on a Friday with a not urgent tree cut-​down and on the next Wednesday the tree was gone! I asked him to save some smaller logs for our summer fires and he made a nice pile. In all-​outstanding service, price, communications and deliverables! Its not rocket science but he made it effortless for me. I would use and recommend his services anyday!

I don’t know what the previous poster is talking about. The same guy Glenn came out to my house to help me clear some dead branches and stump some dead trees. He was professional and gave me a great price. I’ll definitely use his company again. I had a very positive experience with them overall and wouldn’t think twice about referring them to my friends.

I’ll sum it up simply — one of THE most unprofessional experiences ever. Got their number from the SuperPages, man answers the phone, says he’ll send one of his guys down in a few days to give us an estimate. Well this guy «Glenn» arrives around 1ish, totally strung out on booze or something else, slurring his words, doesn’t even really introduce himself, asks to look at the job and starts mumbling about the work and that if he does the job says «I gotta get paid». A little bewildered I said of course I didn’t think you’d do it for free and how much is it going to cost. So he looks at the tree branches again and says «forget it I ain’t gonna do this job»… Very bizarre. I just said no problem and thanks for coming down because at this point I wanted him to get out of our yard as he seemed extremely unstable.

These people are beyond horrible. I didn’t use their alleged ‘service’ but was unfortunate enough to be across the street while they were doing it. Anything I say here can be backed up by witnesses from the neighborhood. I was woken by the amount of noise coming from their machinery, roughly equivalent to the Second Avenue Subway. I understand that this is New York and it is noisy, especially when dealing with heavy equipment. What I don’t understand is a man screaming profanities at a woman loud enough to be heard across the street and half a block away. Regardless of the difference between a tree and a shrub, it should have been agreed upon beforehand. Who gets work done without an estimate??? To be screaming at my neighbor in such a disturbing fashion??? I was so bothered I went over to ask the gentleman’s name. According to both the gentleman I spoke to, neither knew his name. Uh– huh. I never know the names of my co-​workers either. Riiiight. So I attempted to deal with Mister Loudmouth. He starts yelling at me, telling me she always wants something for free, and that I don’t know what I am talking about. That’s right, whenever there is something wrong, and try to pull the person aside to discuss the situation is wrong. I gave up attempting to deal with this hot head (plus he seemed so angry I had so consider physical safety.) and said I would call his office. He said he didn’t care. I said I would put it on social media, he didn’t care. I told him I didn’t think it was such great advertising to park his equipment at a fire hydrant, disrupt the neighborhood, and abuse a single defenseless Asian woman. I am sorry, but since the woman in question was my next door neighbor for years and bought the property across the street with her family as an investment, I saw and heard what happened. I tried to call the office and was put on hold. I called back like a dozen times but it was always busy. When she finally answered I told her was giving them the courtesy of handling this before I call 311. She told me the owner was up a tree and she just worked there. I asked for his number and was refused before I gave up in disgust. I also think it odd that they didn’t say G&R tree service just tree service leaving me to wonder how many names have they been under. If you are unfortunate enough to use these people, please know this is the impression they make on the neighbors. Imagine what it would be like to deal with them for more than five minutes. May the buyer beware. They may have a cheap price, bu sometimes you get what you pay for. Good Luck.

Absolutely the worst! Rude and disorganized. Spoke with them times about a down tree and rather than coming to assess. the situation and give me a estimate they accussed me of lying and refused to come do the estimate when I had been waiting for 3 days. Do yourselves a favor and find someone else

Called G&R tree service for an estimate to remove several large limbs from a tree in my yard. Not only was it the best estimate of anyone I called, but Carol, in the office, was so gracious and kept me informed of my appointment and rescheduling. (we were having torrential downpours).
Today they removed the limbs and they were professional and thorough. The crew cleaned up all the debris from my property.
5 Stars and I will recommend them to everyone.