Cielo Restaurant

I don’t know if they are just having a bad day but I am furious! I had ordered a grilled chicken caesar salad for pick up which was said to be ready in 5 minutes when it took 15 minutes. I work near bye so I carried my bag back to work, when I got there I noticed there was NO CAP on my dressing it went all over the place in the bag and on myself. I then take a bite and the chicken is chewy and not edible at all (McDonald’s chicken is better). I couldn’t eat my food I was so hungry I just ate the lettuce. I paid 10 $ to eat lettuce !!! With no dressing. :(

Is the food good? Yes. So why 1 star? I would never want to give the d-​bag of an owner/​manager a single dollar that I’ve earned. Is it annoying for him that a daycare opened across the street from his business? Yes, probably, but for him to block my car in once and then threaten to flatten my tires on another occasion in from of my 5 year old and 2 year old because I park in front of his restaurant is unacceptable. He had never tried to approach me on a rational basis, he just pulls out his big guns and temper. I’m in my 8^th month of pregnancy and don’t want to park a block away for the 90 seconds it takes me to pick up my older boy. If that makes me worthy of degrading and yelling at, than I hope that he is not married or a parent. I have no respect for that uncompassionate looser. There are plenty of other good Italian restaurants that I would rather and frequently give my income to. I’ll never eat there again.

Went there for lunch with a friend, the food was really delicious and the waiter was very friendly. The place had a comfortable atmosphere. I am definitely going to have my husband bring me for dinner their on a date night. I will recommend it to all my friends.

We really had a nice experience at cielo. The staff are welcoming and helpful, we sat upstairs by the windows but there are tables downstairs as well. I had the minestrone for starter and lemon shrimp for entrée, both were excellent. Hinda had Caesar salad followed by salmon and they. too were very good, both came with Vegs and broiled potatoes. Dessert was tiramisu and cappuccino. We will definitely be back.

What a hidden treasure in Staten Island. Wonderful ambience, service, food and price. Our waiter was diligent but not hovering. The busboy was great and how nice to have a nice quiet lunch with a tablecloth and real silverware instead of sticky Formica, plastic fork and paper wrappers.

I met friends for lunch and was pleasantly surprised with the lunch specials which offered a large variety of choices. I ordered fish in a lemon butter sauce and wow, it was NOT overcooked, a sign of a quality restaurant. Wait service was polite and attentive, but not obtrusive. I would definitely eat here again.

Went here with my parents and a friend last night for dinner. This was actually a third visit for us.
The service was impeccable and the food absolutely delicious!
I had the oysters appetizer and grilled tuna steak which was perfect.
The atmosphere is very pleasant and bright. We were seated upstairs by the window and just thoroughly enjoyed our night there.
They even offered us some limoncello in the house with dessert.
Highly recommend this restaurant to everyone and will be back again!

My husband and I had the most amazing dining experience last night. Cielo, on Hylan Blvd in Staten Island. It’s a cozy place. Immaculate. The food was so good from the antipasto — to our dessert — to the complimentary glass of wine. The owners are so congenial — making sure that their guests are happy. We have been to the finest restaurants in NYC, and Cielo far surpasses them. Even the clientele, fine people. Nothing was overdone or underdone. Cielo is perfection. Cozy and wonderful. We sat at the first table — and usually that would not be my choice. In this place, I didn’t mind, not one bit. We had a wonderful time. I highly recommend Cielo to everyone who loves Italian food.
Donna & Mike Sellitti

Have yet to eat here yet but I’m giving 5 stars right now for the service and ambiance alone. Love coming in here for just a drink seated at the bar.

Went to Cielo’s this past Friday night and as expected everything was amazing. I had a party here so I didn’t get to eat all the food that night cause I was walking around yapping with guests. Well I got to try some of the stuff I missed and it was awesome. I will be coming back again, and again, and again…

Came here a while ago our waiter Gus was great he was very knowledgeable about the menu had the chicken parm and was cokes very well. Drinks were strong as well.

I would give 0 stars if I could! I have NEVER been kicked out of a restaurant and have NEVER had my intelligence insulted the way it was Thursday night! My mother heard great things about this restaurant, so we decided to check it out. When we got there, there was 1 table of 4, 2 gentlemen at the bar and the rest of the restaurant EMPTY! When we asked for a table for 2, one of the workers IMMEDIATELY said he was sorry, but all the tables were reserved and there was no room upstairs. Seriously? An entire restaurant COMPLETELY EMPTY except for ONE table and TWO bar stools and you can’t even bother to seat to ladies?! We went instead to Trattoria Romana, where we were welcomed with open arms and treated very well with wonderful staff and wonderful food! We will NOT be returning AND we WILL share our horrible experience with everyone!

Place is great. Great service. Great food. It’s upstairs so if you drive by it might look closed but it’s not. Go there now!!!

I was planning on giving this restaurant 5 stars, but I’m dropping it to 1 star after the fiasco I went through yesterday with them. I had my baby shower (which was great due to my planning, decorations. etc.), but when it came time to pay the bill, we were charged for 30 people even though only 24 showed up.
When I set up the party and left my deposit we were told by Gus that if less than the amount of people we were expecting showed up, we would ONLY be charged for the amount of people that actually showed. Yesterday, he said HE NEVER SAID THAT, which is a COMPLETE LIE and charged us for 6 extra people. They also said they would throw in free cookies which I never got either.
I’m really disappointed in how the conversation went down, and that he would not admit to what he said in our pervious conversations. I told him for future reference he should have clauses like this in writing, but I’m sure they won’t do that since he said A LOT OF PEOPLE COMPLAIN ABOUT THIS. Then why keep doing it to people? My beautiful baby shower was (almost) ruined by having to pay more than I needed to and I left with a sour taste in my mouth and couldn’t stop thinking about it all night. :(
I’m definitely not going back there and I’m telling all of my friends and family not to go there either. What they did was scummy, low-​class, and expect that going in there. Go at your own risk.

I recently came here for a party so I cannot say much about the price. However, I can comment on the service and the food. The service was great. Everyone was very attentive. They did take a long time to bring out the food but I think that had to do with the fact that they had two parties going on at the same time. I think the kitchen was a little backed up.
The penne vodka was fantastic. I also really enjoyed the eggplant rollatini. I got the chicken for my entrée. I believe it was chicken piccata. I really enjoyed it. I would definitely try this place again.

The food is delicious! My husband and I live close by and decided to try this place for a date night on a whim. We were so pleased from start to finish. The wait staff are so nice and very attentive.

I had my son’s christening party there this past Sunday. I was very happy with the food and service. I did feel that everything was rushed a little bit. I am unhappy with one thing… I had 14 children at the party. Frank the owner had showed me the children’s menu when I booked the party. The children’s menu that was suppose to be offered to the children. Frank the owner took the food order and at two tables did not offer the children from their menu but offered them the adult menu. I am a bit disappointed about this because at the end of the party when we were paying the bill frank the owner made it sound to me as if the parents of these children ordered adult meals. Mind you these children were no older than 7 years old. Frank the owner charged me for two extra adult meals for these children and said he had to add the additional cost for beer, wine and soda. Kids don’t drink alcohol!!! When one of my guest told me he offered the children adult meals but she knew about the kids menu she ordered from there. I find this to be very rude and seems as if they don’t want returning customers. I didn’t know that I had to remind frank that the children order from the kids menu! Because of this I feel frank is a dishonest owner for doing that to me and because of this situation I do not recommend this place for a small or large party. I wonder if he has done this to anyone else. So sad because like I said in the beginning I was so happy until this was brought to my attention.

Food was delicious and the ambiance was cozy very classy place and service was great. I had the chicken frances with roasted potatoes and the baked clams was tasty as well I’d definitely go again good food and service.

Went over the weekend for a family party. The food was good, but slightly over-​priced. The staff was accommodating to a diner’s special requests, although I’m not sure where they get their wine bottles from, since you’re paying regular price for a tiny bottle! If you’re in the neighborhood, it’s worth checking out.

Dinner last night. Good solid meal, prix fix menu. My friend had mussels in white wine sauce (which was awesome!) and I had Caesar salad (dressing on side? not a problem, mains me: spaghetti carbonara yummy! Tons of pancetta, decent amount of onions very good. Friend had sausage broccoli rabe which was very good. The service is great, friendly knowledgeable staff. Love this place will definitely go back.