Blue Velvet Beauty Lounge & Spa

WARNING! Never ever come here for a facial, the woman poked and prowled at my face, left scars on my face like you wouldn’t believe. Still struggling with post marks from that 7 months later…

So, I saw a girl from work had gotten her hair done here and i loved it i asked who did and then called and scheduled an appointment. I did ask for a specific stylist several times on the phone and was assured that i was booking an appointment with her when i got there the stylist already was with a client they didn’t even mention to me that i was being placed with somebody else until the other stylist, Jessica, came to greet me and at this point i was already here and i figured how bad could it be?
HORRIBLE by the way the girl did not listen to what i wanted and when i asked her to cut it a little shorter because i wanted my dead ends gone she responded with «No matter what you do or how much you cut your hair you will ALWAYS have split ends». So she obviously was done and had completely zoned out.
The stylist blew out my hair, didn’t use any product and said to me «well the curl is going to fall out anyway» and she sent me on my way.
The whole time i was there i felt like i was bothering or annoying her and in the end I paid for my service left and ended up going to another salon immediately after to get my hair done AGAIN!

I’m writing this review for my mom, Zouka. She had been struggling to find a good place to get her hair done. She saw Jessica, and absolutely loved her. The spa is very welcoming and has a lovely ambiance, very tasteful. They offered her a cappuccino and did a great consult for her. They asked her what she liked and didn’t like about her hair, then gave her their feedback to help guide her towards the most flattering style.
My mom said the value is second to none. She would have paid double at neighboring salons, but was able to get partial highlights, low lights, toner and some waxing services for a very reasonable price. Blue velvet has definitely made a fan and a repeat customer.
Thanks for all their hard work!

Scheduled a private appointment with Jessica, told me about an emergency the morning of the event and assured me that a highly qualified hair artist was going to be available and waiting for me at the salon, when I get there they know nothing about me or an appointment. They tried to find a stylist but after being there for 40 minutes in limbo I had to cancel my daughters photo shoot that I had planned over six months ago and reschedule it. This was handled in the most unprofessional way I have ever experienced, no regards or care to the planning that was involved for my photo shoot. Even thought the salon tried they also couldn’t help due to scheduling, this was a complete mess, I have never dealt with them before nor would I go to them ever again, no consideration even for the fact I drove 45 minutes to get there, smh. Very disappointed

Very clean and pretty place! Bought it on group on and will make it my permanent facial salon! Loved it!

I went there for color and haircut, done by Mindy Sparanza. She was so attentive and used products that my hair looked absolutely fab. I was so happy with the result and will definitely go back. The receptionist was so accommodating and even offered drinks.

Such a pretty salon and such great work, I worked with Jessica, I had a groupon for color, cut, and blow and it was an amazing deal and she did an awesome job. I have curly hair so its always hard for me to trust someone with my curls but she is definitely to be trusted.

I bought a groupon for a cut and blow out for this salon and seeing all the good reviews I thought I would have a good experience. However I had such a bad experience because of the bad customer service! They barely said a word to me the whole time and were very cold from the moment I walked in the door. I like the length of my hair cut but the blow out was horrible! I will not be going back there again because there is no point to go back and be treated so rude!

As far as I know, the services provided are pretty good. HOWEVER — they are COMPLETE IDIOTS!!! I purchased a massage as a Christmas present for a person that already was a customer. The receptionist insisted that I didn’t need a gift card — because the credit would be applied to my friend’s account. Once she finally got her massage (after waiting weeks for the appointment) — she was accused of trying to leave the place without paying! They insisted that she use her credit card to pay for the massage. Although they deny this — I am SURE they would have had her arrested if she did not have her credit card available. I went in there a few hours later to straighten out the mess. They offered NO CONSOLATION. They took the charge off of her card — which is their legal obligation. I asked them how they would want the situation handled if this had happened to them. They had nothing to say — and didn’t even offer a manicure as a peace offering. I promised them I would report this incident on Unilocal — so here it is. They lost TWO customers that would have made regular visits and spent LOTS OF MONEY there. Unfortunate for the service providers that work there. These people don’t know how to run a computer — or a business for that matter. Thanks for a HORRIBLE EXPERIENCE Blue Spa Salon. You are ANYTHING BUT BEAUTIFUL!!!

Liza did such a great job with cutting, styling and giving my long hair a full head of highlights… I have a lot of hair and she didn’t get lazy; she followed through from beginning to end and didn’t rush me through my consultation. My hair looks great and she listened to what I wanted. She has gained a client for life. I am so happy I finally found a stylist and a salon I can love. Thank you Blue Velvet! My experience was wonderful!

I had Mindy cut and style my hair. She was great. I showed her a pic of what I would like it to look like and she did just that. She’s very nice and sweet. I would Def recommend her and will go back :)

The salon is beautiful and clean! Everyone was so sweet. I have always got my hair done by my aunt who unfortunately can no longer work so I was nervous because no one has ever touched my hair but her. I was blown away, Jessica did an absolutely AMAZING Job! She knew exactly what to do when my red dye bled through the bleach! She did exactly what I wanted, I love it! I will be back for a touch up soon.

My sister got me a Groupon for a facial here and honestly, I can’t wait to come back. Donna took such great care of me and my first (of many I hope) microdermabrasion was fabulous. Such an interesting sensation and then when I felt my skin it was just buttery soft. A little pink f

Staff very unprofessional. I had an issue with my groupon, Monica and the receptionist were not being accommodating at all! So rude I’m never going back!

I thought Monica did a great job on my facial, she was very pleasant. I did have an issue with the receptionist however. I had called to reschedule 24 hrs in advance, she wasn’t professional at all. She said she would allow me to cancel this one time, because I cancelled other times which was NOT true.
I have never heard of a salon which you are not allowed to cancel and reschedule. I will not be going back. If I didn’t have a gift certificate I would not choose this salon!

Love this place since it first opened. I come here for my facials and microdermabrasion and wouldn’t rather go anywhere else. Donna does my facials and she is absolutely the best ! She’s so sweet, and really knows what she’s doing. I love love love coming here ! The place is clean, beautiful, and you leave feeling like a million bucks ! They have so many services to offer and quality products too!
If you want a good spa day, this is the place to come

By far least painful and neatest wax Ive ever experienced. I just had my Brazilian wax the other day and it was perfect! The spa is very cute, love the interior and it smelled nice. The only down side was, they didn’t offer drinks which I read in the other reviews that they do, but they didn’t. The staff who did my wax was super nice and comforting, she did an amazing job! she even took her tedious time to pluck any hairs that weren’t picked up by the wax. I couldn’t asked for a better experienced!

I found out about this place on Groupon and I had a wonderful experience. When I arrived for my appointment, I sat down for a little while with Mindy to discuss what I wanted, what I didn’t want, and my concerns. She was very honest and knowledgeable and such a delight. I was also offered a drink upon arrival too! Once I got in the chair, Mindy explained every step of what we were doing, which was a single process color, a hair cut, and blow out. I must say she gave me quite a fantastic cut from the messed up ends and no shaped hair cut I had previously. She also used such fancy products in my hair that had Keratin in it. The color and my blow out came out fantastic. My hair feels so soft and nice now you can feel the quality of the products she used. I would definitely come back to blue velvet, such an awesome experience all around!

I have been going to Blue Velvet since the day they opened and I color and cut my hair with Nataliya. The reception was so sweet they catered to my every need. Nataliya is An amazing colorist and every time she styles my hair I look absolutely fabulous. Nataliya makes my hair look and feel alive! I highly recommend her to anyone who wants a haircut or color change

Bought a Groupon to try this place out. They did a great job on correcting my hair color with highlights & single process. Loved my new hair which I’m able to maintain. The Salon was very bright & airy.
Very friendly service by all employees. Even brought my daughter to get her hair done, too.