Bojangles

If I could give zero stars, I would. You could pick any other Bojangles in the area and have a drastically better experience. There is always a problem. Every time. It blows my mind how you can have a chain fast food restaurant and still not have things consistently down pat. The last straw happened when I waited with my family after church in the drive through for 18 minutes *after* I had paid. And I came back after we got home because the order still was not right. I let the manager have it and called the district manager. The district manager called me a few days later and let me know how he was going to fix things, but I doubt anything will change. Bojangles is a pretty safe bet around here, just stay away from this one!

I like Bojangles and the food at even this one is fine, however the customer service sucks you have to go in to make sure you get a correct order. If you go though the drive thru its wrong 90% of the time the other 10% they pour tea in your lap and give you one napkin to clean it up.

I gotta be honest, we went in to use their WiFi. We ended up staying for lunch, and surprisingly it was pretty good. Compared to other Bojangles I have been to at least. I’m a Popeye’s fan, but that wasn’t an option. I ordered the chicken supremes combo, and asked the clerk to make sure that the tenders were decent sized, not nuggets like you know who has. She smiled (what?), and went and selected the tenders herself. She served them with a smile again (huh?), and thanked me for coming in. I wasn’t expecting any like that to happen.
So 4 stars for a fast food joint, based mostly on the service I got.