I would give less than one star but as I cannot I will just tell you that this florist, and the owner Merle, completely«lost«my order for my mothers funeral. When I called, he had no answer, no apology and did not even try to rectify the situation. I was devastated! I can not emphasize enough to NEVER order flowers from this place !!! I am still in complete awe how the owner could lose an order that I placed directly with him over the phone. I am completely heartbroken and angry that in such a time of sadness they actually made it worse … Shame on you Merle at hilltop florist !!!