The Lockworks at Yale & Towne

Let’s give an update for those considering something new for 2016
well… the garage door was broken during the whole NY and Christmas period
The lift was also broken so ppl living on the 6^th floor had no means of moving around freely
and… gym junkies beware — the GYM is faulty and broken
lawsuit waiting to happen
the leasing office — BETH hides behind a glass door and is extremely unproductive.

Moved in 2 weeks ago, amenities are great, prices decent and commute to Grand Central is a breeze. Up and coming neighborhood with fantastic Fairway grocery store across the street. Apartments are well equipped and a good size. I would recommend highly.

WHY CAN’T I HAVE MY DEPOSIT BACK. WHY WHY WHY?
I rented a furnished apartment from this complex for 2 ½ months ending mid june. you have to fill out intrusive background forms and pay for and pass a background check before they will provide you with a lease that is the longest legal document that I have ever seen for a lease (i negotiate complex legal agreements on a daily basis.) You sign the lease electronically and hard copy and then have to beg for a hard copy — because they have system’s problems. Then you get to pay for the first month’s rent and put up a security deposit.
The apartment was ok — we found a leak and had plumbers breaking through walls to find the leak — but they did not. it was one of the great service staff and i that found it. three days of inconvenience and carpet replacement. not even a sorry from the management company. What you will get on a consistent basis is emails on what you will have to pay for if you do not follow the rules or if they have a new payment system and you get bills that should go to them and not the tenant. lots of penny ante stuff.
The real problem started after we moved out. The apartment was inspected and we were told by three different people that all was fine and that we would get our deposit back in a couple of weeks. that didn’t happen! after going to the rental office in person, emailing the manager and calling a few times a week i was told that «they had to move their billing to a new system when the building management company changed». That resulted in a number of tenants’ files getting messed up. My file was one that was «messed up» — the file did not show that i had paid a deposit. Funny, because they wouldn’t give you the key to the apartment without everything paid up front and they had a copy of the check in my file.
Finally after two months i was told that they would send the check immediately — that was a month ago and then again about two weeks ago. GUESS WHAT? Still no check!
DO YOURSELF A FAVOR — DO NOT RENT AT 119 OR 121 TOWNE STREET — GO TO ONE OF THE OTHER LANDLORDS IN THE COMPLEX — THE APARTMENTS WILL BE NEWER AND YOU MAY ACTUALLY GET YOUR MONEY BACK.