Luigi’s Restaurant

My husband and I had the most delicious lunch here today. I had the lunch special of baked ziti. The portion was enormous and so tasty. It came with a fantastic, moist bread. My husband had a salad with chicken cutlet. The food was very fresh. We had to take home half the salad and half the baked ziti because the portions were so large. All this cost only $ 18.00! I’ll certainly come back here in the near future.

Awful. They couldn’t get an order right if their jobs depended on it. I question why I give them a second chance. Take out even when you order in person is bad. You should check every item placed in the bag! Totally inept. Too bad because they used to be good.

The worst customer service with rude staff. Take your business elsewhere because they clearly do not appreciate their customers.

Seven of us stopped by for a business lunch. Everyone loved their meals. Pizza was perfectly cooked and tasty. Calzone was terrific. Meatball Parmesan was so good. If you are hungry, consider this establishment.

The question isn’t what’s wrong with this place, it’s whats right. Nothing. Where do I even begin… The order is NEVER correct. The delivery takes well over an hour (even though I literally live 3 blocks down from the restaurant) which is why I’ve tried giving them multiple chances and every time I’m more disappointed than the last. I ordered a Caesar salad and after an hour and 15 minutes I received a garden salad. Their chefs literally don’t know the difference LOL. I ordered buffalo chicken tenders and the sauce was on the side and no ranch. They took 45 minutes to deliver ranch and by then the food was cold. This is how they treat a good tipping customer who orders dinner out every night and lives 3 minutes away… I seriously wonder how this place is in business. You’re much better off going ANYWHERE else. I wish I could give zero stars, because they don’t even deserve one.

I have ordered delivery from Luigi’s plenty of times. The food is not flat-​out awful, but it’s certainly not authentic Italian cuisine. It’s genuine imitation Italian cuisine. But that’s something I’ve fully accepted, because as I said, I’ve ordered delivery from Luigi’s in a pinch plenty of times.
Tonight (I’m literally so disturbed I’m writing this from my car outside of their charming store-​front) I made the serious mistake of choosing pick-​up. After walking in and being hit by an unmistakable institutional/​sleep-​away camp dining hall odor, I came face to face with the charming young lady who answers the phone at this fine establishment. Although, I never really cared before, seeing her and speaking to her did confirm that she is just as much of a bitch in person as she is over the phone. A man at the register (who I had to assume was the owner or manager) looked frazzled, while his clueless and jazzily-​clad bookkeeper (?) wife (?) grinned at his frustration, called me over as though I was up next for the firing squad. I believe I caught the word, «name», which was odd as I hadn’t provided one. I said it twice and he kept shouting something completely incoherent at me as the all-​around bitch giggled in the background like a pre-​pubescent girl at a school dance. Finally, after getting four people involved, they were able to bring my order out. The owner/​manager man turned to the all-​around bitch and began chiding her as she continued to giggle and roll her eyes. I have to assume that she is (a) his daughter, (b) his side slice or © the daughter of a local mob boss, because, if not, she should’ve been fired for her nasty-​ass attitude and maturity level of two a long, long time ago. After FINALLY paying I noticed the two sodas I ordered were not with the order. After, not-​so-​politely, requesting them all-​around bitch-​daughter/​side-​slice, while chomping gum, mumbled that I had to get them myself as she pointed at the back cooler. Owner/​Manager-​dad/​sugar-​daddy slyly whispered to jazzy bookkeeper/​wifey that they should start bringing sodas out with the order… WOW, such business sense. Finally, after their brainstorming session was adjourned, o/​m-​d/​s-​d shouted to «Carrie» to grab sodas, turned to a-​a b-​d/​s-​s to mentally prepare her to get a bag. I watched as he coached her through putting the sodas in the bag and also watched as she shoved them in his face with a sigh and an eye-​roll. I was finally on my way to enjoy some mediocre, now-​cold fake Italian food. They gave me a lovely send-​off by bickering over the pros and cons of prepping to-​go soda.
Don’t go here. Go to Mario’s. Go to Sorrento’s. Don’t go to a place with sub-​standard food, atrocious service and a family/​crew in need of some serious «leave it at the door» training.

Good not amazing.
My family loves the spicy sopresotta style pizza.
This is pizza country folks.
We take our pies very, very seriously.
So to be fair, I’m a tough critic & I’m über particular about pizza.
But they serve a good pie, fresh toppings, good service.
They also serve an EXCELLENT cannoli. No seriously, they really do.

The food might be good, but their delivery service is atrocious. I pre-​ordered for a scheduled delivery and after calling twice to find out where my food was, they showed up 90 minutes later with the wrong order.

My family’s favorite restaurant. The food is wonderful, not pricey like downtown restaurants. My favorite the mussels in the baskets. Delish!!! The pizza always made to perfection. And don’t forget to order their signature dessert their Nutella pizza!!! It’s an OMG!!! Love Luigis, food, service and atmosphere !!!

Placed an order for delivery, was told it would be delivered in 45 min, over 2 hrs later I received my cold pizza and mozzarella sticks, also cold. This is not the first time this happened, will not order from here again.

I have previously had good experiences with other dishes but ordered Buffalo Chix Pie and it was disgusting. Instead of marinara sauce they use the wing sauce and the pizza basically tastes like grease and butter. Our pie was also very burned. Probably the most burnt I’ve ever had a pizza arrive. Order late, 8pm, on a Monday so perhaps somebody new got a chance to make their first pizza. Anyway, other pies and dishes usually ok.

We got hooked on this place because of their Tuesday Cheese Pizza special. You have to order after 6pm, and your pizza is the price equal to the time you call. The food is good and lives up to what you would expect for a local neighborhood Italian/​Pizza restaurant. I like their new thin crust pizza it has definitely kept us going back. We had our sons 6^th birthday party there «make your own pizza». They did a great job. Lives up to our expectations every time.

I really do like this place. Parking is a bit annoying (if you find a spot out front you better go and buy some lottery tickets) and service is meh, but the pizza really is good. The rest of the food on the menu is what you’d expect at an Italian restaurant like this, and its all very good. Not pricey, and always fresh. If you’re in the area like I am, this place is a safe bet for a good meal at a good price.

Went there with the family after watching a local community theater production. It came highly recommended by a few people in the show.
I must say the food was pretty good. Had the Chicken Parmigiana with a side of spaghetti and ordered a side of broccoli rabe. The red sauce was not bad. The pasta was a little overcooked and the broccoli rabe was nicely seasoned but a little small in its portion for what I paid.
I’m giving this place three stars instead of four because of the terrible service we received. The service started good, with good and frequent communication however it quickly deteriorated when it got busy. Once dinner was served there was little attention to our needs: we needed to ask for extra napkins, water and drink refills, and needed to ask twice for the check.
If you want decent food and you can overlook the lack-​luster service, I would recommend it.

Good pizza. Thin, crisp crust. And a full menu with basically anything you might want from an Italian family restaurant. And reasonably priced.