Just Cats Veterinary Hospital

We’ve been going to Just Cats for years but unfortunately will no longer be using this hospital.
Our customer service experiences have been so bad lately that my girlfriend has actually ended up in tears by the time we got home after the last two visits. It’s too bad because some of the Doctors are nice and seem to know what they’re doing.
The new building they moved into is huge but it was very dirty on our last few visits. The staff is consistently rude and really leave you with the feeling that they don’t even want you to be there and certainly don’t make you feel welcome. They always seem distracted and we’ve seen the staff and the nurses arguing loudly with each other more than once. How are they caring for patients when they can’t even get along with each other? The boarding space is big but that too seems like it’s not clean and cared for and we would never let our cat stay there.
We’ve had minor issues in the past when they first moved into the new building a few years ago but their manager called us and he took care of everything immediately and called us back a week later to check on our cat and see how we were doing. But everything seems to have gone downhill since he left along with some other staff.
We don’t like to leave bad reviews but after several bad experiences in a row, we do not recommend Just Cats and are currently looking for a new hospital for our pet and we suggest you do the same.

Be very cautious before bringing your pet in for vaccines here. I questioned the necessity of administering the feline leukemia vaccine to my perfectly healthy 3 year old cat. The vet assured me it was safe and necessary. My cat became very ill the day he received the vaccine, and died 3 days later. The vet did not even apologize.

The manager of the Just Cats Store on the ground floor of the building is an absolute treasure! Eric knows all the foods that they carry and will help you pick exactly the right kind. He knows what is in them — if you want food without a specific ingredient — he can tell you which foods meet your requirement and how they rank in price! I don’t have to pull out my magnifying glasses and read the fine print on can after can of cat food anymore. And if, after all your hard research, your cat won’t eat the food, Eric be happy to let you return the unopened food for a refund! The whole Just Cats store is wonderful, chock full of cat-​approved treats and toys as well as food and accessories, and IMHO, Eric is the best part.

There are not enough stars to give this place. When we moved to Stamford 3 years we naturally went to Just Cats for our feline friends because they had to be good if it was what they specialized in. We met Dr. Gibbons and absolutely love her. She is amazing with all of our cats (we have 5). She knows them so well at this point and always offers a variety of methods to treat any issues. She isn’t looking to run up your bill, she truly and genuinely cares about the cats well being. In addition to her amazing attention to the cats and us when we are in the office, her correspondence via email is phenomenal. Whenever we have a question or concern we shoot her an email and she happily writes back to us in a timely manner. She even follows up a couple days later to check in on progress. She indefinitely goes above and beyond what she needs to and it makes us just have that much more trust and value in her opinions and methods. Her assistant, who is allergic to one of our cats, is amazing with all of them. She knows how to handle them and calm their worries. Front desk is great as well. They are always nice and courteous. It is great that the front desk and Damian are available via email as well. If I need invoices, proof of vaccinations, help with microchipping etc they are always helpful via phone and email and can get usually any document emailed over to me. I can not recommend this place enough. It is the first time in a long time that I feel the vet and the practice are not looking at me as a walking dollar sign but want to maintain an amazing relationship and look out for my fur babies. (I have had 1 cat for 10 years and have lived in 3 different states with him so needless to say I have had my share of vets)

I really don’t write reviews often, but having just had a wonderful experience at Just Cats, I really wanted to share!
I just moved to Stamford with my two kitties, and one had a bit of a skin irritation that I wanted to get checked out asap. I was able to get an appointment right away, and the staff could not have been more helpful! Let me tell you, my cat is a monster at the vet. She hisses, growls, spits, scratches, and bites. She’s drawn blood before with other vets. What I appreciated about Just Cats, is that they knew how to handle her. They put on the gloves and was able to (gently) get her under control.
I was also very impressed by the building and set up. Very clean and welcoming, I feel very secure bringing my cats there. Maybe it’s just my inner cat lady talking, but I could not be happier!

Dr. Bruns is Amazing. Her bedside manor is outstanding ! We just lost our princess to FIV and she was wonderful to my daughter. I would return to Just Cats and Dr. Bruns without a second thought… Her regular care was outstanding as well.

After experimenting with several Vet clinics in Stamford, Just Cats is the best care me and my cats have ever received. My childhood cat had come all the way from Hawai’i with us in the move — and we saw Dr. Bolotin. He took excellent care of Mia and I could tell that he just loved her! After she passed away at another emergency vet hospital, he went out of his way to call me and make sure I was doing okay. Dr. Bolotin seemed just as upset as I was!
Now I have two new cats — they have been going to Just Cats since they were 9 weeks old. The staff is friendly and welcoming and everyone just loves cats. This comes through in their basic interactions with me and my cats. Their hours are also wonderful for me since I am working, and their expertise on cats is unrivaled. Now they are offering emergency vet services, which is comforting to me if I do have an emergencies. The building is clean and well kept, and downstairs they have a store that is cat heaven. I take my cats there after their appointments to get new toys.
All in all, I would never take my cats anywhere else!

I just wanted to add to my former review and say how very helpful, patient, and all-​around awesome manager Damian was in helping me and my kitty with a recent overseas move. He took the time to explain what the pet movers didn’t and went to great lengths to insure that I (and the kitty) were as comfortable as possible with the process. His patience and kind words went a long way towards reassuring me in a stressful time, and my girl arrived safe, sound and healthy. Very grateful, and cannot recommend this place enough.

You can’t get any better than Just Cats!!! I have two cats, one of which has some complicated medical issues and might not be here today if it weren’t for Just Cats — and especially Dr. Gibbons. Prior my cat’s initial evaluation I had his file sent over from the previous vet and also forwarded several pages of notes/​observations I had made. Dr. Gibbons read everything in advance and had prepared almost 2 pages of questions to ask me in an effort to figure out what was going on. She spent almost an hour talking to me and examining at my cat. Then she laid out all of the possible «next steps» and was very transparent with regards to how invasive they were, risks, price, etc. We came up with a plan together and for the first time since adopting my cat, I actually felt optimistic that he could get healthy. Dr. Gibbons called and emailed frequently to check on my cat’s progress and re-​evaluate the treatment plan. It was a very scary and stressful time, so I really appreciated having a vet who I knew truly cared.
We’ve also seen Drs. Bolotin and Mary in emergency situations (and there have been quite a few). They were always accommodating in letting us come in right away (the front desk staff had to ask them if my cat could be squeezed into the schedule), and provided the same great care as Dr. Gibbons. Dr. Bolotin even called to check on my cat on a Sunday, when the office is normally closed.
The techs and staff in the Just Cats Store are also great. They go out of their way to make sure my cat has his special food, have called manufacturers to check on ingredients, and arranged for compounding labs to make medications.
Despite all the poking, prodding, temperature taking, tests, and car rides my cat still wants to snuggle everyone at Just Cats. He isn’t afraid one bit — which really says something about how wonderful this place is. Even though we now live 45 minutes away, Just Cats will remain the vet practice for both my cats.
And for anyone who is wondering, the prices at Just Cats are very reasonable. I’ve unfortunately paid way more at other vets for inferior care. None of the doctors at Just Cats have ever tried to push us into extra tests/​services and all of the quoted costs have been on target.

Dr. Gibbons was awesome! She obviously loved cats! She was so nice and sweet to my cat and his owner, me. She listened to my concerns about my cat and showed a lot of compassion and empathy especially when my cat was nervous and skittish. My only complaint is the front desk could need some improvement with the customer service. The vet, assistants were so much warmer and welcoming than the front desk staff.
I like their new building, which is much larger. It is clean and nicely maintained. Seating areas were comfortable.
It was my first time going to their new building. I did not see any signs that said the vet’s office is on the second floor, so I had to ask the store clerk on the first floor where it was. They should have a sign at the door.
Other than the two things, I was very happy with the visit. Dr. Gibbons was so sweet! She kept talking to my cat while giving him a few tests. Her assistant was awesome, too. She was dedicated and smiley.

I just moved to Stamford and needed a vet. I took my two cats for the first time tonight and was so happy with the service. The office staff was so friendly and the tech and the vet (Dr. Gibbons) were great. My cats are a little grumpy at the vet, but they were calm and patient with them and I actually came home with happy cats instead of them not coming near me for days like their last vet experience. Very happy to have found a good place!

We’ve been taking our cats to Just Cats since 2004. We’ve had 4 cats. Dr. Bolotin and Dr. Mary have been fantastic through everything, providing such excellent care. They are very fairly priced and have a beautiful new facility. They also provide prompt patient follow-​up by phone AND email which is extremely convenient. I wish my own doctors were this thorough, attentive and honest! We moved to Wilton last year and still make the trip down to Stamford. Totally worth the drive!

We moved to Stamford 4 months ago and needed a vet for our cats so after reading some reviews and asking my husband for an opinion (he works at a pharmacy that does a lot of custom veterinary prescriptions with some of the local vet offices), we decided on Just Cats. We had adopted a new cat when we moved and he wasn’t adjusting as well as we’d hoped so we brought him in to make sure it wasn’t a health issue. We saw Dr. Mary and she was excellent. Her exam was very thorough and she gave us multiple great suggestions that helped our little guy get along better with our other pets.
We recently brought the same cat back twice for a sore on his lip and a lump on his chin and saw Dr. Gibbons and Dr. Bolotin, who were also awesome. None of the vets ever suggested expensive treatments that were unnecessary and they all have a definite profound love for cats. If they also saw dogs, I’d bring my dog there in a heartbeat. They are an awesome office with enthusiastic, knowledgable staff!

Knowledgeable, professional, helpful, compassionate… there are not enough nice adjectives to describe our vet at Just Cats, Dr. Gibbons. My cat has been in and out of the vet (and a nearby oncology vet) for about a year for various issues, and Dr. Gibbons has always been wonderful to us. She genuinely cares about the well-​being of her patients. She is always quick to return my phone calls when I have random questions and offer a second opinion when needed, which I really value and trust. I have never felt that I was being «upsold» for unnecessary tests or medications, which I have experienced at other vets.
I originally made an appointment at Just Cats based on the recommendations of a friend, and have since found out many friends and coworkers (and even my mom!) take their fur-​kids to Just Cats as well. I am told the other vets are just as great at Dr. Gibbons, and wouldn’t hesitate to use them in a pinch. Just Cats has also gone above and beyond in the past in driving my cat’s records over to our specialist during a power outage.
It should be noted that they moved to a brand new building last year — they relocated down the street to 1029 East Main Street. The new facility is much bigger and really well done.

All the doctors truly care your pet and have always gone above and beyond in my cases. Only have positive things to say…