I am SO disapointed with enviromaids. We have used them over over a year, and have experienced the following: — they break stuff around our house and hide the breakage(a ceramic soap dispenser was broken then pieced back together to await for the unsuspecting next user) — they broke a large heavy mirror in our house(the mirror has survived 15 years of maid services unscathed) and blamed it on us saying it was not a sturdy mirror — they almost never show up on time. They are often several hours late. — they often forget to give you a time window for when they are coming at all — once, they didn’t show up at all The girls are nice and the cleaning is always adequate, but nothing special and I really don’t need the aggravation of the poor reliability. Switching this week.