All American Tile And Remodeling LLC

Ry Brooks from All American Tile and Remodeling did a wonderful job with the replacement tile of our bathroom. He was extremely meticulous and ensured that each tile was perfectly placed. He was professional, on time each day, and kept the area as clean as possible while the work was being completed.
I have known Ry for several years and was shocked to read Linda’s review of Ry’s attitude and work ethics. The description that she gave is an exact opposite from what I have come to know of him. I would recommend Ry and All American to anyone. Keep up the good work Ry!!!

Ry Brooks, the owner, is a very slick, conniving kinda guy. He came to look at the shower and to give us an estimate. He showed up with a fancy Ipad with detailed pictures of how the work would be done, step by step, materials that would be used, the procedure they would follow, etc. right down to the last seam of caulking. We were impressed by this and decided to hire him to remodel the 4×4×10 foot shower. The project involved completely gutting the shower. It wasn’t long (few days) where it was noticed that the quality of material that he had represented he would use was substitued with a lesser quality. He was approached about this, but we were brushed off.
During the buildup of the foundation and of the walls and flooring, I asked when he was going to bring samples of tile for me to choose from. He boldly and emphatically said I was getting white tile. I said I didn’t want white and that color was not suitable or appropriate. He again said «you’re getting white tile». He was totally closed off for any discussion I have NEVER had a contractor TELL me what my color scheme would be whether I am paying $ 5 or $ 3550 (total amount he was paid.) He never provided colors or or a variety of different types of tile. (I was dealing with a family emergency at the time so I was focused elsewhere.)
I had a gut feeling that he was using left over material from other jobs (to increase his bottom line, of course). We asked his workman if this in fact was the case and they confirmed my suspicions. By the completion of the job, cheap material and unskilled workmanship was the end result.
Ry also represented that he was very hands on and would come by daily to inspect the work. He came by twice; the first day to get his down payment and at the end to get the final payment.

Completion date was estimated between 5 – 7 days. It took almost 2−½ weeks.
His workers did not arrive until between 10 to 11 a.m., then would immediately break for an hour for lunch. We were also told that the work was delayed beause they were waiting on certain material that had just been placed on order. I was confused as to why a cont tractor would not have all the necessary material ordered and available after signing of the contract. OR could it be because he ran out of the left over material that he planned to use thereby slowing down the work progress?