White Stone Kennels

I bought my dog, Daisy, in 2007, from Whitestone Kennels. She is a stunning dog. People turn their heads wherever we go and ask what type of dog she is. She is my personal service dog and so much more. At 9, she is in very good health and she still wears me out playing stick
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I didn’t have a warm fuzzy experience with this breeder; but it appears that she is cordial to some of her clients.

Avoid Whitestone Kennels and Callie Smuder at all costs. There are plenty of reputable breeders out there who will guarantee their puppies and work with you through any problems — she is NOT one of them. I purchased a puppy from her via email. TRUE, she does not want to speak by phone, and writes cryptic emails that only address what she wants to address (i.e.money), and ignores all other questions you may have. When my puppy arrived to me, he was SEVERELY underweight, sick, wouldn’t eat. I was told it was my fault and I could return him, but she hinted she would put him to sleep if they could not diagnose his digestive problems. After hundreds of dollars in vet bills I was able to «force» her to send me a refund yet kept the pup (only because I am a lawyer and I guess she was afraid I might sue her). Yes, her website looks slick, but her business practices are FAR from acceptable. I placed the pup thru White German Shepard Rescue and he now has a good home, no thanks to Callie.

We purchased our puppy in October 2012, and she is almost 3 now. We have never had any health problems with her, she is a sweet-​tempered dog, and we haven’t had any problems with Callie. We have sent her periodic emails with pictures of our dog, and she has always responded saying she is glad our dog is doing so well. I believe we have even talked on the phone when we were purchasing her.
I’m not sure why there are other negative reviews on here. I’m not sure if I would trust the review complaining about how doesn’t talk to you on the phone, because we talked to her!

We purchased our White German Shepherd from White Stone Kennels, also owned by the same individuals who run Sable Rock Kennels. Our puppy has abnormal bone growth and was in the hospital the second day we had her, triggered by a jump off a 16-​inch surface (our couch). She also had pink eye, which we treated her for, when she arrived.
When we reached out to the owners at White Stone, they brushed us off and seemed to blame her condition on us, as the puppy had jumped off a couch that is 16 inches off the ground and seemed in distress following the jump. They also said she had PANO; however, she was diagnosed with a more serious bone disease: HOD.
We currently are looking at surgery to correct a bow leg, which she was most recently diagnosed with. She will need six weeks of little to no activity following surgery. She is only 13 weeks. The owners at White Stone Kennels were very difficult to communicate with, even non-​responsive at times. The owner never called us, not even once, but her husband did return my call and lectured me about my «parenting» choices for leaving the puppy on the couch unattended.
We asked to send the puppy back; they said they would find a better home than ours and not refund our money. The puppy came with a health guarantee.
In addition to paying $ 1300 for the puppy, we paid $ 700 in hospital bills the following day, plus another $ 300 to get a second opinion. The surgery she requires is $ 3,000.
We immediately severed our relationship with Callie and her husband so that we could better focus on the health of our puppy.
Update: We donated our puppy to the Virginia German Shepherd Rescue. As far as we know, she was adopted following her surgery and rehabilitation.