T-Mobile

DO. NOT. GO. HERE. EVER. EVER. EVER. EVER.
I knew exactly what I wanted, I had done my research, even pulled my credit report and scores. I had print-​outs of what I had chosen on the T-​Mobile website. I was prepared.
What I wasn’t prepared for was the absolute jaw-​dropping failure of customer service at this store.
The one Hispanic sales guy blatantly LIED to my face about my choice of monthly plans: that I was required to purchase, at minimum, the 2.5 GB data plan if I was to have any smartphone. Folks, THIS IS NOT TRUE. I have verified this with T-Mobile’s customer support. When I asked him what the reason for this was, why was I given the option of purchasing a lower data plan (500 MB) at T-Mobile’s website (AND via telephone customer support/​sales) but not at the store, he MUMBLED something along the lines of «well, you just gotta be careful on those other sites and read the fine print». WTF??? I just told him was AT T-MOBILE’S OFFICIAL SITE! The guy wouldn’t even look me in the eye when answering my question poorly!
Now, I’m a super calm and relaxed person, I never rage (yelling, profanity, etc) in public. I can tell when people are lying to me and this guy couldn’t lie well enough to save his life. When I asked if I should make my purchase online instead, get this:
He TURNED his back to me and dismissed me!
Furious, I went home and called T-Mobile’s customer support/​sales, and they confirmed that the sales guy was making shit up. In fact, T-Mobile’s telephone support staff were rather nice to talk to – they were respectful, concerned, and well… supportive. Look at that!
Why this guy still has a job, I have no idea. The entire interaction, from when I walked into the store (NO greeting btw) to when I walked out was under 10 minutes. This guy takes the cake this year for pissing me off the most. Even his coworker looked embarrassed.
Pretty sure John Legere would love to hear about this.