WorldMark St. George

Great stay in the resort, awful sales presentation .
We loved the 2 bedroom, King deluxe condo we stayed in. Resort staff were all pleasant and helpful. Very responsive to our requests.
However our experience with the sales presentation was outrageous. They promised to treat us with dignity and respect but our experience was the polar opposite. As soon as the sales associate, Amber, realized we weren’t purchasing any time shares she immediately began to accuse us of being mean, close minded, hard headed, unemotional. I expected a «high pressure» approach but never to be subjected to such demeaning and insulting behavior. My wife was humiliated and embarrassed.
I would be extremely careful of attending any such promotions at the WorldMark St Geirge. Buyer beware!!!

This is our first time at this location and it was a good, but not great experience. The main reasons we give this place 4 stars instead of 5 is the Internet and lack of trash bins.
We live in the 21^st century and high speed internet access is a must. If we are going to have to pay extra money for something that is free at hotels, then it should be much much faster. I have run a few tests and the fastest speed was 0.45 Mbps. That is pathetic. I did bring this up at the sales pitch and the salesman said this,“Most people who own timeshares are old people that don’t really care about Internet.” That kind of blew me away. My parents, who are the owners and over 60, each have iPads, smartphones, and laptops. So, fix the Internet problems and it would have been a 5 star review.
One last thing. Trash bins need to be larger and there need to be more! Everyday we went to throw garbage away they were full and overflowing.
Other than those few things, we love the quiet location, the clean condos, the delivery service for towels and kitchen supplies, nice pool, and rec room.
We seriously have enjoyed the 10 years of condo fun, but Internet and trash seem to be an ongoing problem at most of your establishments.

This place is a scam. This review is long, so here’s the main point: employees here will lie to you, blame you for their lies, try to cover up their lies, waste most of your vacation time, and when all else fails, threaten you.
When we checked in, one of their sales people tried to get us to go to their timeshare pitches. We finally relented (stupid us) and signed up for the 9am workshop on our departure day. The guy had to clear our time with his manager, since the actual timeshare owner was supposed to attend an 11am or later workshop (some stupid company policy) but that time didn’t work for us. He said his manager ok’d the 9am time for everyone, and we were set. I paid the deposit, got a confirmation for 9am. The next evening, the same guy calls and asks if we can switch the owners meeting to 9:45am. He said his manager asked him to call. We said okay. We found reminder cards under our door that had 9am for most of our party, and 9:45am for the owner. Still ok. Fast forward to our departure day. I get a call telling us that meetings at 9:45am do not exist, and telling us we had to do the 11am one. I tell her that we originally had 9am, and that we were asked to move to 9:45. She told us that didn’t exist, and that the 9am workshop was full. I was furious.
Since she had no clue what was going on, she put a sales manager named Ashton on. I have no clue how this guy got to a manager because he is a grade A asshole. He told us that whoever put us down for that time made a mistake. But there was nothing he could do. He would not honor the gift we were promised, nor did he apologize. I went to his office to show him my written confirmation of my times. He pulled out the carbon copy of my confirmation WHERE SOMEONE HAD WRITTEN OVER IT IN BLUE INK. Where it had said 9am in that dark, carbon copy ink, it had 11am written in blue ink over it.
I could not believe the blantent lying and apparent fraud that was happening! I asked Ashton for his copy so I could take a picture of it, and he refused, and quickly had someone take it and hide it in a back office. He couldn’t get more sketchy if he tried. He said they’d send a copy to corporate, but if that document ends up anywhere other than inside a shredder, I’d be shocked! I asked Ashton if it was his business policy that we, his customers, have our time wasted because of their mistakes and lies. Apparently Wyndham is all about false advertising and abysmal customer service because Ashton shrugged and said there was nothing he could do. No apologies, not even a sympathetic word. He looked bored. The other sales manager, Terry, came out and told us to keep our voices down, or we could «do this the hard way». Apparently Terry thinks physically threatening people is a good business move.
So in addition to lying to us, trying to cover up their mistakes, essentially telling us they didn’t give a shit about our time, this company also THREATENS their guests. I’ll be making copies of my receipts and confirmations to send to their corporate office, although I doubt a company that hires such rude, disgusting people such as Ashton and Terry won’t give a single shit about their customers.
And for the cherry on top of the sundae, this place is infested with ants. We called the night we arrived and were told that this was normal and someone would come take care of it the next day. I don’t know if anyone ever showed up, but we had ants everywhere our entire stay.
The only positive part of our stay was Alexis at the front desk. She was the first person to actually apologize for what happened to us, even though she had absolutely nothing to do with it. It’s amazing that a place with so many employees would have only ONE person that cares about customers. If more people at this place were like her, I wouldn’t be writing this review, and Wyndham would have a lot more business. I shouldn’t have to give you business advice, Wyndham, but apparently I do. Hire more kind, pleasant, customer-​oriented people like Alexis, and quit hiring rude, short sighted, brain dead douchebags like Terry and Ashton.

The St George work mark is one of my favorites! We’ve only stayed here once, but can’t wait to return. There is so much to see and do around St George, we spent 3 day going just visiting Zion!
The rooms are clean and perfect. The facilities (game room and pool area) are clean and well maintained. The front desk is always polite and helpful. The in room laundry is so helpful! My only wish is that they had better pans! They are not nonstick, so buy a can Pam to save some troubles!

We arrived at the resort at 10pm after we wandered around St. George for half an hour because the address listed on their website led us to an incorrect location. When we arrived we were greeted with a high pressure timeshare sales pitch after traveling 11 hours. Instead of making us feel welcomed it felt like we were a dollar bill sign. When I told the timeshare salesmen the address was incorrect he laughed said a lot of people have told him that and they should really fix it.
When we got to our room we were greeted with extremely uncomfortable beds and paper thin pillows. I don’t think any of us slept well the entire time. This resort is badly in need of updating and has been a drastic disappointment when compared with other worldmark resorts. They had one ice cream social over our Spring Break. Most resorts have multiple fun activities.
The resort staff called us multiple times pestering us about timeshare presentations (during dinner time no less).
Instead of constantly harassing us to purchase a timeshare, maybe they should focus on making your resort somewhere people want to stay.

We stayed tat these timeshares as guests for the past week and were very impressed. This resort has all the amenities for families — a kids playground, pools (a large pool with a waterfall, a small pool for the little kiddies and a jacuzzi) and an exercise room. The thing that impressed me most was the fact that after we checked out, the cleaning crew found our case of DVDs and reported them to the lost and found. There must have been 10+ DVDs in that case = over $ 100+! Thank you worldmark for your honest employees! This was a great place to stay and I highly recommend it.

me and a group of friends stayed here for a short and tiny vacation away from lights, loud noises and traffic of Las Vegas. We had a full kitchen, 3 bedroom 2 bath suite. It wasn’t fancy and amazing, but it was nice and simple.
The beds were quite comfortable, bathrooms were clean and it was cozy.
Staff was very friendly, directing us where attractions were and what’s fun to do. We went mini golfing and arcading btw. Pool and hot tub were nice though it closes quite early and i find myself wanting to swim late nights. We used the recreation room for pool and ping pong, and some of their arcade machines were out of order so that was a shame.
I had a good fun experience. It was quiet and it was great for a change, no loud noises, no slot machines ringing, no traffic. Just nice cold weather (at the time) and sitting in front of the fireplace.

GPS lead us in a maze to get here. We had a 3 bedroom unit. Plenty of covered parking in front of Bldg. Had to get maintenance to replace kitchen light bulb & fix drawer under TV so we could store games, movies & a place to store «stuff» for those using Murphy bed. Master bath had a used hand towel still hanging in bathroom. Not enough towels & wash cloths for an 8 person unit. Staff responded quickly to calls. Pool & hot tub clean. Be nice if pool was open even one hr later (11pm) especially in summer months. Fitness equipment in good condition, used almost daily. Both pool tables out of order. Glad to have air hockey, horse shoes & ping pong table available. Haven’t tried shuffle board yet. Beds are firm, just the way I like em. Glad to have elevator as on 3^rd floor & have family w/​special needs.
Staff could be more educated on local happenings & discounts. Just upgraded ownership & now get free Wi-​Fi. It has worked fine for our needs, mostly looking for coupons, discounts, grocery stores close by & local eats & events. Being on vacation didn’t need to watch videos, do much FB or work, etc. So far family has had a good time.

This is a nice place for the money. I stayed four days on a winter get-​away with my wife.
Positives:
* Amenities were not spectacular but were adequate. Pool and hot tub were clean and well maintained. Exercise room and game room were nice.
*The management was helpful and informative about local attractions.
*The facility location is on a hill, out of town a short distance.
Negatives:
*The management pestered us nearly every day about buying a time share.
*The pool closed at 10 p.m. That is when I prefer to swim laps.
*This location does not currently appear correctly on Google Maps and GPS devices. Perhaps it is not indexed correctly.
Overall, this is a good place to stay. I love having a full kitchen, a private BBQ, and plenty of room to relax while on vacation. I recommend this to all.

My family is on our last night here.
The Positive:
The units are nice sized and we always found parking right in front of our room (the resort appears to be full, so this is good), there is a Murphy bed in the living room which gave us some extra room when our teenagers decided they wanted separate sleeping arrangements. The pool is small, but clean despite heavy usage by small children. The ping-​pong table is by far the nicest we have seen at any Worldmark or RCI resort. It is solid, and not broken (well, the net is patched together, but it works!) The weight room is nice, but I did cut my finger adjusting one piece of equipment. If you can handle tennis in the heat, there are free tennis courts at an adjacent resort (strange that the staff had to call and find this out — you’d think they would be trained about all the amenities available for guests).
The Negative:
I would describe our experience as «mediocre» compared to our visits at other Worldmark or RCI resorts. I suspect the management of this resort is new or lacks sufficient resources to improve the experience of guests. If I had to guess, it is lack of experience since there are areas that are not resource dependent where we were disappointed. This lack of leadership and standards can be described by way of a few examples:
When we arrived, there were «tokens» for sale in the lobby. Since we were early and our room wasn’t ready, I looked around for the game room while my wife registered. Several doors were open or unmarked. One room that was open was the room where employees have their lockers. The room was disgracefully messy, not a sign of the high standards that a «Five Star II Rating» resort manager would enforce, even in areas that should be kept closed, and also not something that would take substantial resources to improve. Other office area rooms were also messy and disorganized, like sales signs blocking access to the «discount coupons» and other materials that assist in planning activities.
The grounds were not properly maintained. As you can see from this image [img]
?feat=directlink[/img], there is over 12 inches or several months of overgrowth blocking the pathways. These branches kept poking us in the face, so my daughter started breaking them off hoping that somebody would take notice and trim them, no such luck. Other than the ones trimmed by her, the overgrowth is still there and is noticeable everywhere at the resort.
The unit came with one roll of toilet paper in each bathroom. Even though they brought us more when we called and asked, this is not the sort of thing you want to call and ask for, as when you find out you are out, it is an uncomfortable moment. A good manager would have a checklist and quality control to ensure a good guest experience.
The next negative is more of an indictment of a policy that has become antiquated. This «5 Star» resort and allegedly now all Worldmark Resorts charges for WIFI despite the fact that even places like YOUKNOWWHO Inn have free WiFi (not wanting to violate advertising rules here). You can see other places that offer free WiFi at wififreespot dot com. Why would the owners (me!!!) want to pay ourselves extra for something that has become more of a utility like internet access? Why not get great high speed service at every resort and just include it in our dues? The biggest irritation is that this new policy of charging for WiFi was only explained to owners at the «owner’s orientation» meetings, which of course we skipped because they use them to sell more credits to us. Even more incredulous, we paid $ 50 for the internet access, only to find out that the internet service comes on a cable rather than a 99.99% up-​time T-​1. This wouldn’t be a problem, but they did not tell us when they collected the $ 50 that they were expecting «intermittent» disruptions in our service due to maintenance. Intermittent turned out to be the entire Friday evening during the opening ceremony of the Olympics. Now we have plenty of things to do on vacation, and this would not even be a complaint, except I was required to pay for it, and the «disruption» was planned in advance. They charged me knowing it wasn’t going to work… That is not nice. When it did work, it was not fast enough to watch movies online. A huge resort sharing a single cable modem? Charging every guest $XX… Can’t you afford a redundant, high bandwidth system? Maybe devote some of the money you give away to people for attending a sales pitch?
We still had fun on our vacation, especially the «Bottoms Up — Narrows» in Zions Park, and these annoyances are minor, but are not typical of our prior experiences at Worldmark or RCI resorts. I don’t think we will return.

Lots of kids in the hot tub. Early morning landscaping noise. Pool closes well before bedtime. Annoying check in pitch. Broken fireplace and grill. Failure to deliver tourism info as promised. Builder grade finishes.
On the upside, great service on check out. Good price. Comfy bed. WorldMeh.

We stayed at Worldmark St George for a week and had a great time. It is on top of a hill overlooking the airport (not very busy or large) which is located on top of a mesa. Very cool. The resort is away from the town, but only by 8 – 10 minutes. It is easy to get too, not too far from the interstate, and cheap gas station between the resort and the highway.
Rooms were large and clean, feature a kitchen and modern conveniences.
At the time they were offering a deal on breakfasts, each day was different and delish. They only wanted a few bucks for it too.
The staff was very helpful in recommending places to eat, this is before I discovered Unilocal.
We used this as a place to stay while exploring Zion and the other incredible national parks in southwest Utah.