I love this store! The owners and employees are the friendliest people. Their customer service is above & beyond. Their quest to educate is what drew me in originally. The thread selection is vast and varied and their quality is, well, superior! I’ve used their products for over 4 years and have used no other thread brand since. They have a sister store upstairs — Fab Fabrics filled with over 11,000 bolts of fabric, notions, patterns and more of those friendly employees. I have attended 4 sewing events with Superior Threads, including serger, embroidery and threadology classes. I learned so much and had so much fun. The events planners make sure you are comfortable and well-taken care of. The staff attends to your every need(within reason). . I can’t say enough good about the integrity of this company, their employees and their products. Well worth the time to visit their establishment. Lisa S.
Kelly A.
Tu valoración: 5 Luling, TX
I have been using the cotton thread for about a year and a half. It’s strong, good colors and not too linty compared to most cotton long arm threads. I used the King Tut. At Quilt Festival this year, Bob of Superior Threads told me to try Fantastico. I’m so glad I did! My Innova didn’t even need much adjusting at all, about a half turn looser on the top tension. I changed out from King Tut to Fantastico for both top and Bottom. Oh I like having a clean bobbin. It’s almost pretty much lint free and sewed out beautiful! I normally get my order from their location in Utah to my location Texas in less than 5 days. Also the informational section on their website has saved me several times. The thread tension and needle vs thread choice are great.
Minda K.
Tu valoración: 2 East Stroudsburg, PA
I think they’re over-priced and take way too long to ship — using the cheapest and crappiest shipping service possible. And they only refund you on the product, not the shipping charges that the customer pays. It’s a RIP-OFF! It’s BADBUSINESS! Update on this review. A few hours after writing this review, all of a sudden, the shipping service seemed to be upgraded… I had ordered this thread 5÷2÷14, and had found out I wasn’t going to receive this order until May 16th and I thought that was outrageous. Now, all of a sudden since I wrote this complaint, they must have upgraded the shipping because I just received it 5÷9÷14. I guess they were saving their own butts. Anyway, the thread is expensive because the spools are HUGE! They don’t seem to offer smaller spools and if I hadn’t complained, it would have taken 2 weeks to receive my order. There are other companies out there that are cheaper.