I received sub par customer service from both the manager and employee on 12-30-2015. I just moved here and had never been to Ulta. From the time I walked in till I left with $ 186 in hair & beauty products I felt unwelcome. The store was beautiful and well stocked, but the employees were not knowledgeable or helpful. It was not crowded in the store. When I go back, I will not ask for help and will know to expect a Wal-Mart type of beauty shopping experience.
Christie Y.
Tu valoración: 2 St. Augustine, FL
There is never any one available for walk in hair appointments. Salon stylists are mediocre at best.
Missy J.
Tu valoración: 5 St. Augustine, FL
This is my favorite Ulta location. The staff is always friendly and knowledgable. I love getting my brows done at the benefit brow bar. When I’m shopping here I feel like the sales associates are my girlfriends shopping with me. We talk about new makeup techniques and trends and I love hearing about what’s new with my favorite brands. I could spend hours in this store!
Ginger L.
Tu valoración: 4 St Augustine, FL
So happy to finally have Ulta in St. Augustine! I spend way too much money here but I still love it.
M D.
Tu valoración: 5 Ashburn, VA
Possibly, the ultimate place for makeup, nail, and hair. Haven’t a wider or better selection for the general public. Staff is knowledgable and friendly, always helping out any way possible!