J.Crew Factory Store

J Crew is one of my most favorite stores. Their store can be quite expensive so their outlet or factory store is like hitting the jackpot. You can get similar styles for a lot less and good quality. I found the store to be a good size. I am not sure where the two other reviewers have been but most J Crew store’s are a little small. They want to convey more of a boutique feel rather than a department like store.
When I was in there they had most of the items you could find on the online store. I went during the 4^th of July weekend and it was actually not the busy. Which was really nice! They had a great sale, and got some items for cheaper than what was listed online.
Everyone was really friendly to me as well. They were very attentive and the checkout process was quick and easy.

The store is rather small, but they still have a fairly nice selection here and they did have some good specials going on from 30%-50% off. They had some beautiful scarves on sale for 50% off and I’m kicking myself now for not grabbing a couple of them.
Everything was very well organized; although, the sale prices were unclear on many of the items. They had the signs for the percentage off next to the wrong items, or there would be two different signs and I wasn’t sure which sign was for what item.
I only saw three women working in the store and they were all behind the cash registers. My friend and I had to wait until one of them was free to inquire about the price on a particular item. The lady seemed annoyed that she had to come from behind the counter to go to that section of the store. Even then, she wasn’t sure herself if the item was 30% off or 50% off. She wasn’t inclined to find out for sure either and her answer was, «I guess it’s 30% off.» Ummm… thanks? I put the item back since she was too trouble to find out exactly for me. So 1 star deducted for poor customer service.
I’ll return in the future. Hopefully the customer service will have improved when I return.

I was a little disappointed that this store was smaller than other ones I have been in. But overall a decent selection.