Tim Hortons

Great coffee and when its not a rush during peek time, service is quick.

BUYER BEWARE… BAD service. slow and long lines… RUDE staff…

Great sandwiches good coffee drinks and way cheaper than other coffee places!

Best fast food there is. Excellent coffee as well.

Tim Hortons is pretty much the only option open to you in Springville when it is after 8 PM and your license still says «Under 21» in those big red letters, so I spent literally hundreds of hours here during my high school career. This had more to do with the almost-​monopoly they have on existence around here than on quality, but we can let that slide. They are ok, and I (along with everyone else, judging by the distribution of cars between the parking lots) prefer Tim Hortons to Dunkin Donuts, which is pretty much their only competition.
I like Tim Hortons as a rule. They are usually clean and fast, and the food is decent for the price. Nothing special (mocha is half coffee and half hot chocolate that comes out of a machine when they push a button), but nothing terrible either. And it is cheap, which I am a pretty big fan of. This one, however, might be an exception to the whole «fast» thing. One would think that employees of a business with a clock tracking how many seconds it takes to get cars through the drive-​through would make speed a priority, but apparently they do not.
I stopped with my brother and sister-​in-​law on our way to skiing today, and spent waaaay longer waiting for mediocre food and coffee than I would like. And my brother had to remind the girls twice that we were still there as we received first zero and then two of the three items we ordered. This is pretty much typical. You can expect to get the coffee you order, because the person who takes your order will just go get it, but if you ask for something that requires more complicated preparation, like, say, toasting a bagel, communication starts to break down. You might get it, but you might also get something else or nothing, so be prepared to double-​check your oder and ask them to redo it if it is wrong. The employees are not rude but not incredibly friendly or helpful.
They are also busy in the mornings and usually on weekends in the winter, and then things are slow beyond belief. During less busy times they can be pretty quick, and since this is not a product that is worth waiting for in my mind, I would skip it unless the parking lot looks pretty empty. There is plenty of seating inside though, so that is not really a concern.
Worth stopping if you are starving after a day of skiing and don’t want to pay for real food in Ellicottville, and definitely the best option for meeting a friend for coffee without driving 25 minutes, but my loyalty could be changed pretty fast if anything else appeared in town.

This has got to possibly be the slowest Tim Horton’s in the greater Buffalo-​Niagara Region. ‘cuz of all the inbred farmer girls working there! It took 3 people to give my change at the drive-​thru.
BUT, it’s the Tim’s on the way to the ski areas, so stop, I must.