T&M installed my lend pool and dd a great job. Since then I have been under impressed with their service. As with the previous poster, they left empty boxes and bottles all over the deck when closing the pool, even though they had to walk past the trash bins to leave. I had to call them repeatedly for weeks to get them to come out for a service call. Then when they finally sent someone he couldn’t fix it and they had to send another person. 5 visits and finally mostly fixed, but each time it was a new person who was unaware of my situation and not prepared to do what the last person said they would do.
Brandon J.
Tu valoración: 1 Springfield, OH
I had my pool closed by T & M at the end of 2008. I had had other swimming pool companies close it before with no problems. T & M left all of the empty plastic chemical bottles(not the reuseable kind) on my pool deck. They also didn’t cover my heater or pump which all of the other companies have done. I had another pool company open my pool today and come to find out T & M didn’t blow out my heater so my heat exchanger is trash. I called T & M to tell them my problem and no condolences. The really bad part is T & M was more expensive than the place I had been using for the past 3 years.