Steak ‘n Shake

This is the steak and shake I go to more often than the others. They need to clean more– and better– but they are almost always packed, so it gets difficult. They’ve never gotten my order wrong but some of the new policies are really ridiculous– I always order a cup of frisco sauce to dip my burger in, and I don’t know how they expect me to do that with a cup the size of– no joke– a thimble. You can barely get the shoestring fries in there. And upping the quality of ingredients– especially in the ice cream– would go a very long way. It just tastes like a chemical cocktail right now, not a shake. It’s very unpleasant. I’ll stick to the simple things, and they can keep their ninety syllable chemicals for their own palates.

What would you expect from a greasy spoon that has consistently good food? Well, I’d say you’d expect consistently good food. I’ve never had any food from Steak ‘n Shake that I sent back, save one time when I ordered a chili starter, and they brought my burger and fries way too soon. By the time I ate my chili, my fries were cold. Of course, the restaurant made it right by bringing me a fresh order of their shoestring French fries.
I think my favorite part of eating at Steak ‘n Shake has to be the old diner feel you get by its ambiance. Being close to MSU, Drury and OTC, it’s in a perfect location to be a hangout for college students. They just did a remodel of their dining room, fixing horrible cracks and other issues with their floor, and redoing some of the bench seats on the booths, plus upgrading the surface of the bar, using stainless steel sheeting instead of wood.
Steak ‘n Shake has grown their menu a lot over the years. Personally, I feel they have too many options, but hey, if it works for them and people like it, good for them. They advertise that every «meal» costs under $ 4.00. Today, I ordered a triple burger meal with fries, and added a bowl of chili (their chili is the best I’ve ever eaten), plus a double malted chocolate shake (it was during their «happy hour» so it was half price) and coffee when I was done with the shake. I had expect to receive a bill for around $ 15.00 to $ 17.00, but was pleasantly surprised that the ticket was only for just over $ 10. It was worth every penny, and the service was excellent.
This specific location has a personal appeal to me, as it was the first place that my dad and I ate when we came to Springfield when we were looking for the home we were going to move into when we moved from Illinois to Missouri. It was an experience that my dad and I got to share alone together, and I still cherish having that time with him. He’s still with us, so every now and then, I take him there for breakfast or lunch.
The only complaint I have about the store is their rest rooms. They are either way too hot or extremely cold. Further, at least the men’s room (I can’t speak for the ladies room), smells horrible of urine that’s not been mopped and has seeped into the grout and tiles. It really makes for an unpleasant visit, so if you’ve gotta go, be prepared. That’s the only negative I have for them. Please, give them a try. They are open 24 hours a day.

This particular Steak and Shake used to be my go to in all of Springfield. As of late the service has been declining, especially as I’m writing this review. My current visit has been the worst by far. We waited at least 10 minutes to a non busy restaurant, making eye contact with both waiter and waitress and not being acknowledged. We were then told to seat ourselves and could not find a vacant table that was clean. The food was decent. Our waiter though seemed very agitated when I tried to order a shake after my meal. He also tried to get me to cash out when I was not ready making me feel rushed and uncomfortable. When I tried to pay him after ordering my shake he ignored me several times and finally he acknowledged me and when I held up the money for him he got a major attitude with me and shook his head. I work in the bar/​food industry and this is not how you treat customers. I will be making one last trip here in the morning to file a formal complaint and will not be returning to this Steak and Shake.

The floors were filthy. Our waitress said «they’re supposed to clean the floors in the middle of the night but I doubt they do» The tile stained there were straw wrappers and dirty napkins and hairs all over the place. My family and I got up and left.

Awesome food, great service, good price. If there was one thing to complain about it would be the noise when busy. Everything else rocks about this place.

When compared to other burger joints this is a well deserved 5 star rating. Great burgers made fresh and the shakes a even better. Burger fries and a shake can be cheaper then a combo at McD’s. No comparison on taste.

OK, I might be a little liberal with this 5 star rating, but this place is a genuine slice of Americana, with great diner style fare. It’s blinking lights drew us in from our hotel across the street. Since I grew up in the town where this chain got it’s start, we had to eat there! I had the guacamole steak burger with a cup of chili. Both were yummy. Hubby had the steak burger with bacon & horseradish which was delicious. His chocolate shake (almost too thick for the straw) was «wonderful.» Our son had a double steak burger with cheesy fries, which he demolished! All in all an excellent Midwest drive-​in eating experience. Service was top-​notch too, our server was very attentive. Love their uniforms, very snappy!

This is my favorite Steak /​n Shake, not just because of the location and awesome old building, but because the food and service are best here. Delicious, greasy goodness served ²⁴⁄₇ by friendly staff and priced very fairly. Burgers are heaven, shakes are great, both are made fresh, same as almost everything on the menu. Don’t miss the $ 4 meals, one of which comes with a triple steak burger!

This was our first Steak ‘n Shake experience we loved the old school restaurant as it reminded us more of a diner than just general takeout. Waitress was friendly and meals served promptly. I had the classic burger with seasoned fries, I wasn’t a fan of the Parmesan seasoning however the burger with all the trimmings was delish. My partner had the frisco melt that he loved and the cookies & cream shake was nice too. Cheap meal and would return again if in the area!

I was visiting Springfield for an interview, so a friend said I had to stop by Steak N Shake. This was my first Steak N Shake experience, so I was excited.
It’s a cute place, reminds me of an old school diner. We decided to order take-​out so we approached the counter. I wasn’t sure what I wanted to order but the hostess and chef were very helpful in helping me decide. Since it was my first time I settled on a single steak burger with fries. The burger was good and the fries were too. My order ws pretty cheap too. About $ 4.00. Can’t beat that.
All in all a good expereicne: Good burger, great customer service. I should’ve tried a shake b/​c they looked friggin awesome.

This is one of my frequent lunch stops. Great food & great service!

Great service. Arrived with 2 people then family showed up and the staff got us all a larger table. Food as always was great, fries as usual got cold fast. Could use a modernization of the building especially the floors.

I like Steak N Shake it is always a great place to go if you just want to know for sure that you will get a good meal and a good price.
I had a cup of veggie soup that was amazing and no dairy in it which is always a plus. My mom and I split the 3 sliders and she had a hot fudge sundae.
Our waitress was fast and friendly and kept the sweet teas coming and even brought us to go cups.
The atmosphere was like steeping back into the 1950’s with the pictures the décor and the old guys sitting behind us telling the waitress they had been coming there since the place open 50+ years ago and they were trading model trains, they just made the atmosphere even better.

Across the street from my hotel was a Steak and Shake. I didn’t feel like driving anymore so I crossed the road to grab a bite. It was a burger joint that offers a $ 4 combo menu and happy hour on soft drinks and shakes. How cool is that? They do however have an extensive menu with lots to choose from.
I did what I usually do when I go into an unfamiliar eatery in a far away land; I asked my server what her favorite thing was on the menu. She said she liked the $ 4.99 Royale. A double bacon cheeseburger with a fried egg. She recommended it very runny. So I ordered it that way and it was Hella Good! Plus a large Iced Tea for a buck.
The burgers are fried on a grill and come on a bun with lettuce, tomato. My burger came with no dressing yet was very moist, especially with the runny yoke. They also have these little yellow peppers unlike any I’ve ever seen before. Not too spicy, but an excellent compliment to a burger.
My server was very polite and has great taste, Steak and Shake was the highlight of Springfield, MO!

This member of the former Route 66 route just got nominated for the Historical Locations Menu. I also just stopped in for a double and cheese over the weekend while I was working a trade show down the street.
As almost any time you stop by this location it was filled to the walls with people stopping in for a quick bite. But as usual, a quick to-​go burger and fries isn’t a tall order. Always made fresh to go, a hot double cheese and fries is just around the corner. Great old fashion place that still offers curbside takeout and all of the original signs on the outside of the building.