Springmall Auto Body Parts Line

The body work looks good. I was annoyed that the car was returned to me dirtier than when I left it. It was covered in droppings that I had to scrub off and the windshield had some film that I had to use a razor blade to scrape off. I am also getting tons of spam from them at my email. Do not give them your email address!

was in a car accident and the other drivers insurance provider (state farm) told me to come to this shop for repairs. scheduling the appointment was not a problem and the people behind the desk (receptionist and enterprise car rental) were great. my car was repaired at the promise date that they had given me and my car looked almost perfect. the only problem was that the front bumper was not fit flush to the car but at the moment i was fine with just having my car back. shortly afterwards the bumper popped out and so i called the shop back and they pulled up my record and told me to come back in anytime. I told them that i will have to come by next week because i had to drive out of town to visit my brother for his birthday. during the road trip back home, i had hit a random tire tread on the highway and it sounded bad, but nothing was damaged, it was just loud. the next day i brought the car back into the shop to have the bumper looked at and the technician was quick to blame me for hitting a curb because he noticed the scratches underneath the car and that was why the bumper popped back out. as i began to explain to him that the scratches were from a tire tread i ran over on the highway, the technician cut me off and said «I know exactly what it is» in a very condescending tone. At that moment I was boiling with rage inside and in shock that this technician had the nerve to tell me I was lying. I kept my cool because I already knew there was no reasoning with this one technician and his god complex. he does not know who I am there for has no right to tell me that i was making up a story to point out his sub par repair skills on my car. To this day the bumper continues to pop out when i drive at high speeds on the highway. I don’t have any intentions of going back to that repair shop and dealing with a technician so arrogant that he cannot accept the lack of quality in his workmanship. If the shop gets rid of that technician then maybe I will return but honestly, bad customer service is hard to forget.