Springfield Tire And Auto Service

When I first moved to Springfield, Harry and crew at Springfield Tire came highly recommended to me by my fiancé. He had taken his truck here many a-​time for oil changes, and even mechanic-​type work.
After my car broke down within a few weeks of arriving (I guess cross-​country driving can do that to a 10 year old car), I decided Springfield Tire was the best bet. They weren’t cheap, but I felt confident that they’d do the best job. They fixed my car, and about $ 600 later, I was back on the road. They had warned me that the starter was about to go out on my car, but thought I had a few months to save up some cash before repairing.
The very next day, the starter died and I was left stranded at a gas station in Chicopee. I called up Harry, asked him if they could get a tow-​truck to bring me down to the shop. Not only did a tow truck come, but I never even was asked to pay the driver (I guess Springfield Tire graciously took care of it, since my car was just in the shop a day before). That right there is world-​class service, folks.
I continued to get my oil changed there dutifully every 3 months ($ 29.50). When I needed my Massachusetts emissions testing and inspection, of course I went to Springfield Tire. But wouldn’t you believe, I needed almost $ 1000 in repairs to make my car «safe» to drive in MA per the inspection, most of it replacing parts of the front end, getting an alignment, etc. They quoted me about $ 950 or so, and I called around to verify this was a «fair price». Although Springfield Tire and Auto was not the cheapest, they were right on target in terms of price (unfortunately). I dropped my car off in the morning, and by the late afternoon, everything was fixed.
Just last week, I took my car in for it’s regular oil change and it took only about 20 minutes! When I went to leave, my car wouldn’t start. Even though it was very near closing time, Steve and one of his mechanics stayed to replace the starter that they had replaced in October. They did so FOR FREE because it was still under warranty.
I’m so grateful to have a mechanic shop that I can trust with costly and important repairs, who I can count on in an emergency, and who doesn’t unfairly gouge their prices or sell you things you don’t need. I won’t go anywhere else!

Harry and the boys have always been there for me since I moved to the area. After losing my local mechanic it was nice to have someone trustworthy to depend on, and not have to worry about getting taken for a ride on unecessary repairs. Always on time with their work, and super flexible for any emergencies.