This location is somewhat cramped and when the sun is setting you will be basically completely blinded through the un-tinted windows in the front of the store. However, the staff is friendly, there is ample parking, and they seem to always be well stocked.
Guillaume L.
Tu valoración: 5 Fairfax, VA
Fellow Unilocalers, this Pier 1 near Springfield Mall is top notch. The Store Manager Tracy who has provided us outstanding customer service & as well as her sales Team Leader Juan. We ended up purchasing seven pieces including six dinning chairs. Both the Reigional Manager(Kelly Marie), Store Manager(Tracy) & Sales Team Leader Juan went above & beyond to assist us with our purchase. Juan was professional & courteous the entire time & was quick at answering all our questions. The wife & I will definately buy again from this team soon. The Assistant Manager(he was less than helpful) was the only negative part about this whole experience but it quickly got turned around when Tracy took over.
Vishal S.
Tu valoración: 4 Potomac, MD
Pier 1 is a good chain interesting stuff and furniture for the home. We stopped by this location looking for chairs to go with our dining table. The selection here is a bit more limited than the store at Tysons, but the salesperson’s attitude make our experience memorable. She was enthusiastic and friendly and very helpful and took care of stuff for us — calling other stores to check on inventory, etc. even without us asking her to do so! Now that is good customer service! So this review is for the awesome experience we had at this location of Pier 1!