Paradise Party Bus

In my opinion…
DO NOT USE THIS COMPANY OR IT’S AFFILIATES!
Much like the post below, we experienced the same awful service. We booked our 56 passenger shuttle bus to be used for our wedding on September 8^th, 2012. We signed the contract and put down the FULL amount of $ 850 as asked at the time of signing which was debited from our credit card immediately. They wasted no time getting their money. The day of our wedding it’s getting closer and closer and no bus in sight. I start calling a couple hours before getting no answer and no return call. One of the numbers I found (via google since the numbers on the contract did nothing) sent me to a google voice talk. Over and over on many different cell phones there was no one to be found. FINALLY 30 minutes before our wedding we get in touch with a «Jeff.» He informs me he’s not the driver, but he would get a hold of the driver. I explain we have 30 minutes to shuttle 60+ guests 15−20min down the road to our wedding. He says he will call back. He never does. We give up, realize in order for everyone to make it to the wedding we have to drive ourselves. Half way through the reception someone calls back and says a bus from DC with a stripper pole in it can pick us up around midnight. 1 – why would I want my grandmother riding on a bus with a stripper pole let alone my other guests from my wedding and 2 – midnight? Our original contract wasn’t even to go that night. Who will still be around the venue at midnight? This is no help. I say a few choice words and to no avail, he hangs up on me. Fast forward to returning home from the honeymoon and sure enough, no refund in our account like they say they would do. I spent days calling and finally resorted to emailing an email account that sent me the contract. «Jeff» replies and says it’s not his fault, it’s «Pauls» with another company. Multiple emails go back and forth telling me this person has to refund it to where that person says it’s the other person. I demand they call me as no one is answering my calls and I get the reply back of «try calling from a different number so they don’t see your number on caller id.» REALLY? That’s how they work? After 14 emails back and forth and multiple threats to sue, we FINALLY were told the full amount would be refunded.
Paul & Jeff — I hope you both understand just how bad your service is and that we would NEVER recommend you to ANYONE.
THIS COMPANY, IT’S AFFILIATES, AND EVERYONE ASSOCIATED WITH IT IS A SCAM. DO NOT USE THIS COMPANY! LUCKY FOR US WE HAD GREAT FAMILY/​FRIENDS WHO UNDERSTAND — YOU ALMOST RUINED OUR WEDDING!!! HORRIBLE COMPANY!!!