Marketing Engineers

Extremely disappointed with this business and owner Kevin Corson. The owner made all kinds of promises, assured us of his capabilities, was actually bragging about all his successes and travels and the fact that he «didn’t do this for the money, I just like to help small businesses».
We signed an agreement, put 50% down and told him clearly we knew nothing about web design and needed lot’s guidance along the way. He assured us over and over he could do what we were asking and that he could provide a website as good as, if not better than, the examples we showed him.
We did all the graphics ourselves and were trying to figure out the formats/​style he needed things in. He was unhelpful and talked over both of us multiple times. He was unreachable several times. He could not communicate to us how the process worked. We emailed for clarification multiple times. He talked down to both of us.
When we finally delivered to him all the content and graphics he claimed it wasn’t what we agreed and he backed out, keeping our deposit as «per the agreement». He delivered absolutely NOTHING to us. He kept $ 850 dollars, $ 350 of which he said was the fee for a WP Mobile Theme. (which he never delivered and would be useless anyway as no other designer wants to work with it.)
I emailed him and politely asked for a refund. He kept referring back to his agreement, which I had signed. I told him I didn’t mind paying a little for the time on the phone and emailing, but that he was being unreasonable. He didn’t do anything except give us the run-​around from day one. I emailed a few times urging him kindly to please be fair, and reminding him of his promises. He accused me of hostile chatter. I felt it was MORE than fair to even offer to let him keep anything.
(and his agreement likely could be contested but I don’t want to put any more energy in to this man with no integrity).
I had red flags along the way, and I ignored them, thinking he was the «expert». Of course AFTER the fact, heard many stories of people losing their money to him and unhappy clients. He is not a web designer! In the end, he was just going to use wordpress, which I could’ve done myself!
Now I am working with another company (Kismet in Eugene) and they are fantastic… totally helpful and explaining the process step by step. And most importantly, they are kind and good– natured.
Steer clear of Marketing Engineers for web design! I was totally ripped off. I would be GLAD to change this review if Kevin will return to me at least half of the money I paid. :)