Hertz Rent A Car

Inspect your vehicle!!! Write down every little detail before taking possession.
We had a car for a week, employee found a «spatter crack» in the windshield. Microscopic. Consulted his chart and billed us $ 17. Guessing he had done it before, probably on the same vehicle.

We used Hertz recently after my husband wrecked his truck and it was in the shop– the only reason we chose Hertz is because they have an account with State Farm and it cost us almost nothing. The location that deals with insurance claims is located on Chestnut Expressway, behind Hammer’s Auto Works, which was convenient for us because that’s where the truck was, but they’re only open M-​F 8−5… which means most normal people are gonna have to take off work to go pick up their car. We had a tiny car, which was fine and functional. My biggest complaint is with billing. They require a card on file for the rental (normal, okay), and told me no charges would take place until the car was returned. But every other day, a new random hold was put on our account from Hertz. Some days it was $ 7, some $ 35. It made little sense, because our agreed fee was $ 3.05 per day. The charges always fell off, but it was annoying to have the holds. I called to get the invoice, and they said it would be emailed to me. Instead, the charge was directly withdrawn from our account a week later. With our insurance it was only $ 75 for 3 weeks, but it was just obnoxious they told me not to worry about it and then just took the funds, especially when I tried pretty hard to pay it in the first place.