Giant Food

My boyfriend lives in Burke, so I’m cheating on MY neighborhood Harris Teeter, but I’m a big fan of this grocery store!
The layout of the store is intuitive. It’s big, but not huge. The selections of everything I’ve looked at have nice variety. I do spend a bit less here than my HT store, which is a plus. The produce has been on point, fresh and ripe. They’ve even got a healthy selection of meats and cheeses.
I’ve not been to many Giant stores so I’m not sure if this is how they all are, but this store is great.

I’ve never really shopped at giant but since I moved this is the closest.
so far so good! All the associates are super friendly! And products are always available. Fruits and vegetables appears to be fresh. I recently opened their card so I need to navigate through the benefits.

This location is one of my favorite Giant. I go in to get my items and head out. Sometimes if I’m just standing in line waiting, the cashier from customer would come by and say «I can you take over there as long as you don’t have anything to weigh»
I always (most of the time) go to this location to get the goods I need after I make my stop at the Cosmo Cleaners…
If I can’t make it to Total Wine, Giant is having a great sale, I make my stop at Giant to pick up few bottles along with some flowers. This is usually on a quick stop before heading over to a friends house. Who doesn’t like to receive flowers and wine?! :)
If you are ever in the area, make a stop and check it out!

Ok, so this is my first review for a grocery chain. A reason for it. I have lived in the springfield area my entire life and remember even coming to this Giant while going to elementary school (before all the renovations and stuff). Have memories of coming here with my mom every week. Saratoga elementary to be exact. (Yes, I know I STILL live in Springfield… not too far from mom and dad).
That thing that happens, when you grow up, go to college, graduate, get a jerb, and then (gasp) become a grown up? Yeah, I guess that happened to me. Being a grown up requires you to do your own grocery shopping and such. I HATE it. I don’t know why, but I just HATE it. Probably the number one reason why I eat out so much. I just hate to cook.
Anywho, this Giant is my go to for groceries. Trust me when I say there are TONS of grocery places within a 2 – 10 mile radius in this area. I’ve been to most all the Giants in the springfield/​lorton/​burke area. Even to shoppers, safeway, whole foods, trader joe’s, etc. This Giant by far has the friendliest staff, friendliest produce guys, and just people actually willing to help you. EVERY single time I walk in (I go through the set of doors closest to the produce), there are people restocking produce, and the minute they see you, they greet you with a smile. The ladies who have helped me at the deli have always been super friendly and accomodating. The «yogurt guy» Mike is always restocking cheeses and the dairy stuff and always greets me by my first name. The staff working the aisles restocking cereal and other «aisle» things always ask if you need help. There is one other gentleman who I believe may be the manager (tall African American bald guy with glasses) who will always smile at you, ask how you are doing, and makes sure you are helped. Now, let me say… I have NEVER been to a grocery store like this. I mean hell, even some of the 5 star restaurants or hotels don’t treat you this well. I seriously feel like royalty when I come here. I mean a Giant of all places with one of the best services I have experienced. Sad to say but even better service here than at Trader Joe’s, or Wegmans who are KNOWN for their top notch customer service. People can agree to disagree.
I have a grocery store a block away from my house, another one two streets down, and I can think of at least 2 more within a 2 mile radius from my house. I will always choose and drive to this Giant. You know that says a lot about a grocery store chain when I have this much to write about. they have always been that great. It isn’t just one day, it is every single time I have come in. Consistent. My mom for the very same reason ONLY comes to this grocery store. There are only TWO places my mom will go to: the asian mart (H-​mart) and This Giant location.
Keep up the great work Saratoga Giant. I will continue to come so long as I still live in the area and till I’m old and gray. =)

This Giant is close to my office, so I’ll run over here for lunch or quick grocery shopping on occasion. All the employees I’ve dealt with have been very nice. Their salad bar is pretty good, and I love picking up a rotisserie chicken for lunch. I’ll have some chicken for lunch, and turn the rest into dinner that night. They also carry a nice selection of coffee creamers which is good for the office. I’ve never gone there and been unable to find what I was looking for, so I would also say their typical grocery selection is good (I sometimes want some weird stuff!).

Typical, run-​of-​the-​mill supermarket in terms of pricing, customer service, and product availability.
One thing really annoys me: how the cashiers take the time to highlight or circle the customer’s «gas points» on the receipt. Seriously? Give me the damn receipt so I can get on with my life. Who keeps grocery store receipts anyway? What a stupid practice.

Letter G:
The reason I’m a fan of this Giant is not the traditional reasons. But this one is walking distance to work, and their salad bar is my most common lunch spot, which has a good variety of meats, etc. and is quite enjoyable. The grocers here are friendly, and I can get a quick salad bar lunch.

This is a basic grocery store, so you want to go somewhere else (e.g., Whole Foods, Wegman’s) if you are looking for high-​quality or organic items. Nonetheless, I am able to do the majority of my grocery shopping here if I choose to do so. Prices are about as low as you can get anywhere else. You do not find many employees to provide assistance, but I don’t usually need assistance to locate a product or price anyway. The store is in a shopping center, so there is adequate parking outside.

This is a great neighborhood grocery store and where I do most of my shopping. For the everyday items it is pretty decent. They have very good sales pretty regularly on a lot of the same items so you just have to buy a bunch then wait the three or so weeks for it to go back on sale to get more. My main complaint is that the fresh veggies are usually in mediocre shape occasionally still frozen. I have finally just stopped trying to buy produce here and taken my business for those items to shoppers or wegmans. They also struggle a bit on ethnic food to the extent I have not been able to find really any whole canned hot peppers there. The staff really saves this store and is the reason I do most of my grocery shopping at this location. They are always very helpful. I don’t think I’ve had a negative experience in customer service in the 4 years I have been going here

This is a pretty good Giant and am glad that remodeling is over. Although the store was open during remodeling, I like it much better now. It’s always been pretty busy in the lot (it is in a pretty convenient shopping mall), but I can find parking easily.
The staff is courteous and I enjoy coming in when needed :)

I HATE this store. It is the Giant closest to my house but I quit going there a long time ago because the customer service there stinks and there is never one available to help find things. I stopped in this store last night to do some pre-​Thanksgiving shopping. I usually go to the Giant at Huntsman but passed this one on my way home and thought it had to have gotten better. When I arrived there was a handful of cars in the parking lot and very few people shopping inside. I found this puzzling for a Wednesday night.
(1) I looked for some of the BOGO items. The shelves were not labeled which items were BOGO so I had to go back to the front of the store to get a flyer. I finallly gave up finding some of the stuff, picked up the things I really needed along with a turkey and headed for the register.
(2) I’d bought some items with coupons attached to them. The clerk took the first one off and it wouldn’t scan properly so she said «Jesus!» Really? I take offense to that. When she got to the next attached coupon she said to the coupon «and you aren’t going to work for me either are you you little f’er.» Really? At that point I felt like Giant just didn’t respect me and probably didn’t deserve my money. I don’t talk that way to cashiers and I don’t expect them to talk to me that way.
(3) Giant’s weekly ad, as well as a sign in the store, advertised turkeys at 58 cents/​pound if you spent an extra $ 25 (in addition to the turkey) in the store. I spent a total of $ 72 before ringing up the turkey. The turkey rung up at $ 1.29/pound. I mentioned to the cashier the turkey was supposed to be 58 cents/​pound and she replied «the computer says $ 1.29. I can’t do anything about that.» Really? I asked to speak to a manager and I was told he was on his break and wasn’t to be interrupted. At that point I realized this had been a horrible shopping experience, this particular Giant Food probably didn’t want my money after all so I left everything there and walked away.
No wonder this store was empty.

This is a good Giant grocery store that seems to have been remodeled in recent years. The store always seems clean and the various staff are pleasant, friendly, and helpful. The store generally is well stocked and checkout times aren’t too bad. Parking is easy and only crowded around holidays and major storms.

I have like five different grocery stores within 8 miles of my apartment and this is the only one that has decent customer service. This is also the only one that doesn’t mix raw meat and vegetables in the same bag. (How hard is that?) All in all if you want good prices and good service go here.