Babies R Us

So it might be weird to review a Babies R Us on Unilocal,but whatever, I have an infant at home, which means most of my time is spent here, so it makes sense to me.
I had never even stepped foot in a a Babies R Us until late 2014, and as a child of the digital age, I never understood why I’d need it in the age of Amazon. That said, they do a great job of making that case compelling, at this location at least. They price match anyone, including Amazon, they’ll accept virtually anything as return, with or without a receipt, and are extraordinarily helpful. The CPR class I took here was terrible, but that wasn’t their fault, and to their credit, they offered a repeat class in it’s place.
I’m sure I will spent plenty more time and money here in the future, and that’s not necessarily a bad thing.

Great place for expecting moms and families with young children, large selections of items no matter what you looking to purchase. Very clean nice customer service but ober all their prices are high, higher than walmart, targets even though they advertise they do a price match still who wants to keeps searching.

Went here last night to do my baby registry. They were amazing! The registry assistant was excellent, and the staff on the floor was always available for help, and were great at showing us the ins and outs of car seats and strollers.
Also, as for prices, they price match! Just ask! They’ll match anyone and everyone, even amazon.

The staff at this particular store are super friendly and helpful. Someone always says hello or asks me if I need help. The setup of the store is pretty nice too, compared to other ones that I’ve been too. I give 4 stars because I do think target has better prices but babies r us is pure convenience. More variety of sippy cups and such.

Lots of stuff for the expecting parents. Probably good for those having their first, not a great place to shop for a gift unless you are shopping from the registry. Left empty handed as I was looking for a gift way after I knew there was a baby shower

Last week, my son Samit was born. So I will be Unilocaling the area in a much different way than how I used to. Let’s just say that I think my reviews will look at more family friendly businesses from here on out.
For instance, after dealing with this business for months on our baby registry, and now with getting stuff here after his birth, I’m entirely too familiar with how this place operates.
Bottom line, if you need help on the floor, and you can find an associate to help, they will go out of their way to help you. They’ve been really good at that so far.
At the checkout counter, they are occasionally understaffed. For instance, I came up to the front today at 12:30 and found no one at any of the registers. It took a good minute or two for someone to come running out and apologize.
Prices? Yes, they can be more expensive than Target, but I actually found a Fisher Price Napper here for $ 5 cheaper than across the street, and today got an insanely good deal on a box of Pampers they needed to clear out that were in my son’s size. So deals can be had.
They’re a good store for certain needs. You just have to be aware.

Blah. So we have our registry at BRS. We had three coupons and each one wasn’t valid until the next day. Stingy Jamie at the register wouldn’t take them or scan a store coupon behind the register for us. Most stores will take expired or even competitor coupons. Kinda surprised. Worst part was my wife is hormonal at 7 months preggers and wouldn’t stop bitching the whole rest of the day about it. Looks like we’ll use Target

I registered here for my first pregnancy. The store and staff were fine… they were maybe overly helpful. Maybe I went at a dead time of night but there was no shortage of people asking to help me and there was no wait to open up the registry.
The store and staff itself get 3 stars, but the corporation gets zero. The return policy on registry items is severely misleading. In fact, BRU has lost me as a customer over $ 20 (after my friends and family spent literally thousands). Someone bought an $ 80 baby monitor off my registry almost immediately (my shower was much later). Meanwhile, my mother in law bought us an upgraded version of the monitor which wasn’t on the registry. No big deal I thought, as the person who signed me up told me I could return ANYTHING I received off the registry up to 90 post my due date. When I returned the monitor I registered for (with the gift receipt) I was told that it was bought more than 90 days ago and therefore they would only give me a gift card for the lowest sale price in that time period. This happened to be $ 20 less than my friend paid which is annoying. You know how much I spent. The item is still being sold at your stores. Is it really worth losing me as a customer over $ 20? I guess so b/​c despite complaints to corporate they never relented.

I like this store.
It’s kinda of expensive (compared to Target, Walmart and Baby Depot).
This store is very clean, the employees are helpful, nice and approachable. The Baby Registry Center is thee best. They actually sit down and help you plan your registry, you get a cool little scanner and a gift bag full of goodies.
The good thing is that the baby furniture gear is all on display so you can see the actual size and pattern of what you will buy.
They also sell maternity gear.

This is the closest baby — specific store to me, and go here when the local markets & Target/​Kmart/​etc don’t have a specific thing I want/​need for the little one. It seems the vast majority of reviewers on here have gone here solely to pick up items on a registry. Yes, they have heated vibrating cribs, and all kinds of hi-​tech stuff the yuppies go ga-​ga over, but look beyond the high-​margin, gizmo-​full stuff, and I’ve found they actually have a descent selection of things you’ll *actually need* for your baby, like all kinds of different formulas & baby food, different types of *basic* strollers, cribs, bottles, and toys for all different ages. The only time I needed help here, it was relatively quick, and was able to get what I needed. Bit of a hassle driving when you want to go back east on Baltimore Pike, but overall, it’s not a bad experience.

AHHHH I HAVE TO GO WHERE? were my first thoughts upon receiving a baby shower invite from a good friend (a first in our group). Luckily I paired up with another friend who had more experience with shopping for babies and we met here after work. We came prepared with our registry already printed so didn’t experience the issue of another reviewer. The process is like a scavenger hunt and even the employees told us they move products around so often its hard for them to help find specific things. But we were in and out in under 45 mins and my friend loved her stuff (she better she picked it!) so no permanent damage was done. Maybe next time I will even feel like I can handle it alone. Maybe.

I agree with the «necessary evil» comment. When my children were small babies (they are now 3 and 22 months) I found myself walking into this store time and time again after I said «NEVER AGAIN». Why? Simply the best prices on certain items. I guess I’m okay with putting up with a mediocre staff, subpar selection and a terrible return policy in order to save a buck.
I suggest if you have the time check out Buy Buy Baby in Cherry Hill, NJ (owned by Bed Bath and Beyond). The staff is awesome, selection is great and they have great coupons. Buy Buy Baby accepts Bed Bath and Beyond coupons that are not expired and Buy Buy Baby coupons.

Necessary evil. If you’re a parent, soon-​to-​be parent, grandparent, friend, stranger or whatever, who doesn’t swoon when they see cute baby stuffs? And who doesn’t get suckered into buying ruffled butt baby pants?!
This place is great for registering because they have just about everything (and then some) needed for babes but many items are a pricey. Compared to Walmart or Amazon– it’s hard to find a *great* deal. They provide 20% coupons for each visit (and mail them as well) like Bed Bath and Beyond but unlike BB&B when they expire– they’re no longer accepted. Boo!
Again– necessary evil and overall OK.

I was very disappointed on my recent trip to Babies R Us in Springfield. I thought 25 minutes should be plenty of time to pick up a gift off the registry, but that wasn’t the case. The first problem is that you can’t print the registry list yourself. Instead you have to wait until the attendant at the gift registry desk can print it for you. After waiting 10 minutes, the clerk was able to assist me. She was very helpful and took her time to explain how the store was organized. Unfortunately, the information on the registry was wrong and none of the items were in the correct location. Though the staff was pleasant, the store is not organized well.