U Nails

The experience was just OK only because it was soooo rushed! I felt like they were trying to get me in and out. I got the luxury pedicure and it sounded so nice and relaxing and it felt like it took 10 mins. And the manicure I got sad great but they did the Mani and pedicure at the same time and the Mani was done before the pedicure because it was so quick. I may be back not sure. The overall experience was just OK when I really wanted to enjoy a spoiled kind of an afternoon.

Third time i gone for manicure and eyebrows, third time its been great!

My forever/​only Nail salon. My hubby and I frequent this location every 2 weeks for our Pedi’s and my shellac for my nails. They are always nice and show sincere sense of urgency. In most cases they have 2 people working on me, 1 for feet and 1 for my hands. Love that I can get in/​out quickly and pricing is IN LINE with anywhere else I’ve tried. I feel the location is clean and comfortable. I highly recommend!

I’m not one for writing reviews, because I believe everyone has an off day, but this was a little out of the norm.
I walked into the salon and was greeted by a less than enthusiastic male, who did not greet me, but just asked what I wanted. I told him I would like a pedicure. He asked, as they always do, if I would like to add on anything like getting a manicure. I respectively told him no, which he grumpily instructed me to pick a color. While I was looking at the colors, mind you I had just walked up, a lady came over to me and told me to pick a color. I said yes ma’am and continued to look. She then told me any color would do. I smiled, and told her I was looking for a dark purple.
She ignored me, and told me yet again to just pick one. Finally, after browsing their slim choice selection, I found a somewhat dark cranberry colored one. She urgently pulled me to the back room away from all the other people despite there being more than enough room in the main lobby.
She asked if I wanted to get my nails done. I told her no thank you. Then she asked about my eye brows, and I said no thank you; the wax causes a reaction in my skin. She pushed the eye brow, and I finally had to tell her I did not want any other services other than the basic level pedicure.
She then handed my the brochure, and told me to pick another package. I told her I did not want any other services, and sat it down. From that point out she was rude and rough with my feet. It hurt worse leaving than when I went in.
Once the process was over, she took my shoes and threw them by the drying station. I sat there for 30 minutes with no one checking in on me; I finally got up and paid. They asked again if I wanted to add on services, and then scoffed at me when I did not tip. The lady mean mugged me while I got into my car.
As I said, this was my first experience and I was less than thrilled and will not be returning.

Today I called and made a reservation for both my daughter and I as well as my best friend and her daughter. I loved the thought of having the girls be able to sit in the teddy bear chairs to get their manicure and pedicure. Upon arrival we let them know that we were there for our reservation and were told to pick out colors, we originally wanted shalac for the girls on both their toes and nails as they play hard and if we were paying for them to get done we would like it to last longer than 3 days. We were first told this was possible and it would be one price, then we were told that it would be a completely different price, then after all the commotion we were told that for the kiddos they could have the shalac on their toes at all. So we picked out nail polish for the toes and shalac for their nails and they carted the girls away… to the very back of the salon to adult size chairs mind you there were two teddy bear chairs available, my best friend was taken to get her manicure and I was left up front… I made myself at home and walked to the back to be near our 3 and 5 year old daughters. They then told me to have a seat it was time for my pedicure. Okay so I would be by the girls at least one of us was… as they were doing my pedicure they scraped so much skin off the bottom of my the pad of my left foot started to bleed. They took my 3 year old daughter from next to me and brought her the way up front to do her manicure so that my best friend could use that pedicure station even though there were several other open stations. While doing my manicure I asked for the acrylic overlay on my real nails because they are long I just wanted strength. While filling down the edges the tech was so rough that my nail beds are lol bruised. As for my foot that was bleeding well I can barely walk on it! I will definitely NEVER revisit this establishment nor would I ever recommend anyone to go there! I went specifically for the girls to enjoy their time and spend it in the cute kid friendly teddy bear chairs and they didn’t even get to use them nor were they near us. And make note when I made my reservation I specified that we had two children with us, verified that they had the teddy bear chairs and told them that we wanted the girls to get that experience! This establishment and its employees are very unorganized and rude to its customers!!!

Been coming here for 5 years now and Yen is amazing !!! She spends her time with you and goes above and beyond! The massage part is my favorite and boy does she know how to massage, Wouldn’t go anywhere else :)

Terrible job on a simple shellac french manicure. The whites were already cracking as I was checking out. They left polish on sides of my fingers and seemed annoyed when asked to remove

Went here for the first time today. I just googled the closest nail salon near my job and this one popped up. Over all it was nice. Went mid afternoon today (Tuesday) on my lunch break. There was only a few other customers but they had plenty of nail techs waiting so I literally walked in, the guy greeted me, asked what I needed done, then took me straight back to a chair. Not sure what my persons name was but she was nice and friendly. My hands were really cold (it was cold at work and I hadn’t warmed up yet) she went to the back and brought back a hot stone wrapped in a towel to warm up my hands as she worked on them. It was nice of her to do that on her own. I just got a full set nothing fancy just black tips. I also had my eyebrows done. The only thing I thought was awkward was that she did my eyebrows right there at the seat that she was doing my nails. There wasn’t anyone else there at this point so I was like «what ever». Everywhere I’ve been has taken me back to a room or at least an area away from most of the customers. I guess waxing eyebrows isn’t embarrassing but I probably would be embarrassed if it were busy and I had a mustache that needed waxing!!! Lol Over all I was satisfied and will probably go back if I just need nails. It took just under an hour which was perfect for my «lunch break». I’ll do my mustache waxing at home though!

I enjoyed the service then checked my credit card statement. I tipped in cash, and paid for two $ 35 pedi’s. When I checked my statement they actually charged me $ 85. I’ve disputed this through my bank. So check your statements, I’m betting I’m not the first person they stole from.

I have been going to U Nails for almost 10 years. I only like to make an appointment with Quin. I have tried other ladies in the past, but they are not near the talent she is. Everyone else is just «ok». Overall the place is clean, quiet and they can usually get me in if I forget to make an appointment. Price is reasonable for the area.

After coming to U Nails for the past 5 years for mani/​pedi, refills, brows, messages and for my son’s hair cuts I was told to go some place else for asking Christine to change and keep the shape the stylest did in Chicago which looked much better for my hands & fingers.

Given then several chances but I find the staff extremely rude (they glare at you and talk about you if you ask for anything; the job was rushed to get next person in chair; and they push extra services like there’s no tomorrow. Found the visit extremely off putting, no quality in their work and most of staff very rude. Will not be returning. Too many other nail salons to put up with this place.

Kim is amazing! My nails and toes look great. The massage was just the right length and felt great. I will return often. I have found my new nail place!!!

All I can say is stay away from U Nails
They do not care if they draw blood on you, or mess up. First they scrubbed my foot until it bled and when I said «look at what you did!» After I told all of 3 people they just ignored me. Then the girl doing my nails stepped up her pace at lighting speed, and all I can say is both pedi and nail refill was the worst I have ever seen.
My daughter told me she also went to U Nails last week and they drew blood on her too, all the owner said was «Oh».
My foot is very infected and now I might need an antibiotic. STAY WAY FROM U NAILS ON RAYFORD. AWFUL AWFUL
This deserves a O but this sight made me rate it a 1 star.

I am new to this area and looking for a good nail salon. This place is definitely not it! They are all about quantity and not quality. The services are rushed so they can get someone else in your chair. It was a big deal to get a glass of wine, I took my mother there for her birthday and got each of us shellac manicures and pedicures, so I was spending over $ 100 in a visit. But because they were not the premium pedicures wine was not an option! And my pedicure lady was completely rude and gave me a death stare the entire pedicure. Her massage was weak as well. It was basically just putting lotion on me! For the manicure, I explained to the guy what I wanted and he said okay, but in the end it was the complete opposite. I do not like confrontation, so I just left. Will not be returning to this place! My nail services is something I would like to relax and enjoy!

The atmosphere is great, but that hardly matters. The woman I got was very pushy. Asked me if I wanted my eyebrows waxed 3 different times. On my $ 30 pedicure she only rubbed my legs, no massaging. She used the stone on my heels for about 3 swipes and they are still rough. I asked her to rub a little harder and actually massage and she looked at me as if I had killed her first born. And went on her way, still not massaging. The hot wax was WAY too hot and burned the bottom of my feet. They usually put it in the cool water first. Definitely not coming back and would not recommend.

The quality is there but I did not enjoy my visit. Just about every time I go they are annoyingly persistent with trying to get you to upgrade or get other procedures done. The last lady told me if I wanted my eyebrows waxed and I said no, I do them myself. She kept on asking and even held up a mirror to my face and said «you really need to fix that» I took it as an insult. I tip very well but how am I suppose to tip you well when you are insulting me? I know how I look! No need to hold up a mirror to my face!

We’ve been coming here for years and for the most part they do a decent job.
However, today the up-​sale was too aggressive. I had not noticed it before but I will keep a close eye on it in the future.

This place was awesome! I had the $ 35 pedicure and it was the bomb! The salon was clean and relaxing and the massaging chairs were top notch. My tech was nice but not chatty (two thumbs up) and did a very nice job on my toes. I will go back as soon as I need another pedicure. They did offer wine but I didn’t have any-​nice touch though! Overall, five stars.

Pretty good job. I asked for a sunflower and I mean it wasn’t necessarily but it still looked cute. The 25 $ pedi wasn’t too bad I feel a little gipped since the massage wasn’t very long :(
Overall ill probably come back.