Step Pediatrics

Both of my girls have seen Dr. Edralin since birth; when he left the practice we were told that Dr. Kozak was taking his patients. My oldest just saw Dr. Kozak for her 7 year check up, first visit with him, and we will not be returning. Her entire life she’s been in the 100^th percentile for both her height and weight; she’s active in tumbling and tae kwon do and her weight is proportionate to her height. Understanding that any concerns for a child’s health should be addressed, it should be advised with the parent in private, not in the presence of a 7 year old girl. In five minutes Dr. Kozak managed to shred my daughters self confidence and has set the stage for what I pray will not be a self-​despising weight complex.

Let me start out by saying we followed dr Kozak from Kelsey Seybold. I absolutely adore him! He is smart, funny, doesn’t overprescribe, and is down to earth. Plus, he is fantastic with kids! My son has seen him since the day he was born. So why the three stars you ask? Call me superficial, or whatever you will… But the interior of the office needs some serious attention! Every single couch is either stained or torn in the waiting room. The posters in the offices are crooked and not mounted correctly. The walls are dirty. The nurses write their notes on post it notes. With some minor changes this office would be excellent! Hoping that they make some small adjustments, because despite the physical appearance I really believe that this is a fantastic office. We will continue to take my son there, because of Dr Kozak.

We love Dr. Edralin & Step Pediatrics! My daughter has been going there since she was born & I’ve never felt rushed in the office as some of the other reviewers mentioned. Dr. E has always taken his time & answered ALL of my questions. He is easy to talk to, and is much more personable than most doctors I’ve gone to.

Amazing! Dr. Purcell and everyone involved in this practice is nothing short of spectacular. Sure sometimes the wait is a bit long, but that happens when they have to squeeze sick kids in at the last minute. Just part of the business. My girls adore the doctor and all the nurses and are never scared to visit due to their sweet and nurturing bed side manner. Everyone at Step takes their time to get to know both the children and the parents, I feel like we have a more personal relationship which eases my mind in trusting all of their decisions whole heartedly. And let me just tell you, Dr. Purcell is like a walking medical textbook! She knows her stuff and would go to the ends of the earth for any of her patients. She has done this with my girls just as I’m sure she does with everyone else’s kids. Thank you Step Pediatrics!!!

The problem with STEP is the appalling waiting time/​delay. They never run on time and sometimes are running well over an hour behind schedule. It can take several weeks to get a non-​urgent appointment and then usually with the NP rather than with a doctor. The receptionists never apologize for the delays. The medical staff are always very pleasant. However, I have had to leave the office on two occasions without my child being seen due to 1 – 2 hours delays. I would recommend you schedule a good two hours out of your day to complete a routine visit to this office.

I wish I could put into words how much I love Dr. Purcell. I interviewed her while I was pregnant and ever since that first meeting she’s done an amazing job as my son’s doctor. She’s funny, extremely experienced and knowledgeable and most importantly, I trust her and I know she’s got my son’s best interest at heart. She takes her time and she is sincere. I truly believe she cares about my son, not as a number but as a person. She has wonderful bedside manner and her nurse is great, too. I recommend Step Pediatrics to friends and strangers constantly. Purcell is nothing short of spectacular.

Dr. Krupstadt, their newest doctor sees my four children. She is amazing! She takes her time with the kids and makes them feel welcomed and loved. She explains everything to me step by step. The office is very friendly. My kids love it there, and they especially love their doctor. She is a mom, doctor, and a wonderful lady. You can’t go wrong if you choose her.

We’ve been taking our kids to Step Pediatrics for years, and have always been very happy with the care they receive.
Step provides very personal care — the doctors and nurses actually get to know their patients, and this sort of concern translates directly into expert care and a great experience for the kids.
If we could find an adult practice that is as well run and as expertly staffed, we’d be very happy.