Next Level Urgent Care-Champions

I’ve taken my kids here multiple times. Always very thorough, but also in and out as not to waste my time. I LOVE this urgent care! I’ve been to a lot of urgent care places and this one is by far the best. The wait time to get back to a room was non existent every time I’ve been there. The staff (especially the doctor) was so nice and personable with me and my kids. They use an iPad to take information and it’s quick. I also like that they have an app that you can check in with before you even get there. My kids love that they offered juice and water while we waited. Plus, the seating in the rooms are comfortable too! As long as I’m in this area, I will continue to use this place

Went to next level on a Sunday evening with a broken hand. 1 hr from walking in to walking out with a cast and a prescription. Very courteous and efficient group. Next level is a model of efficiency. Highly recommended.

Went in because my husband was on day 5 of extreme flu like symptoms. Came in, he tested negative for flu but «might have had it over the weekend». Prescribed us some cough medicine that really did nothing. Went to a primacare two days later and they found pneumonia. I understand we went in around closing time (and the Tuesday before Thanksgiving), but I thought that’s why these places existed. The staff was friendly and the facility was great, just would have liked to have been taken more seriously.
*I was in Houston visiting family. My last name begins with Shack. I then returned to Dallas Friday. :)

I searched on Unilocal there were ton of Urgent care options but after reading reviews I decided to drive out of my way and come here… it was well worth it. The location was easy to find with plenty of parking. Upon arriving I was immediately greeted by a friendly girl at the front desk she went over how everything works and told me the prices ranges of the visit. I like how they have a set rate here and tell you how much the most your visit will be (no hidden charges). I was brought into a room right away, the patient rooms are very clean and state of the art. They have a chair that almost looks like a comfy recliner instead of your typical hospital bed! My vitals were taken and the assistant went over all the typical questions for the Dr. Everything is done on an ipad from the billing to your questionnaire. The Dr was so nice he put me right at ease, went over everything and assured me I could follow if with him or my primary care whichever I preferred. They sent all my prescriptions electronically over to the pharmacy of my choice and I was in and out. Before leaving I asked the Dr a few quick questions he had no problem answering them. I thanked them all and told them how much they put me at ease. The Dr even gave me a branded Tshirt and wished me well. I believe his name was Dr Thompson. I will for sure recommend this location from now on

Great Urgent Care! Staff very professional from the beginning to the end. The Doctor was fabulous! Vinh was so awesome and cool. Definitely will return in the future :)

Awesome urgent care. We were seated in a room as soon as we walked through the door, even offered water or juice. Friendly staff and knowledgable. Will be back for sure and would recommend to anyone.

I had an issue with my visit at Next Level, but management reached out to me promptly and addressed my concerns in a professional manner. Thank you.

Had a great experience. I got a room immediately and was in and out in less than 20 minutes.
Sam did a great job getting us situated, and explaining all paperwork.
The doctor came in, quickly treated me, and got a prescription sent over to the nearest drug store. Overall I was pleased.

Had a sports injury and was in and out of here in 20 minutes, including paperwork time, x-​rays and a temporary cast! Sam was amazing with my son and put him right at ease through the whole experience. I would highly recommend them to anyone!

Best doctors experience I’ve ever had. As an EMT, I can tell Dr Jones really knows his stuff. And he genuinely cares. Thanks for all the help!

Friday night I had the pleasure of visiting this facility and Sam took really good care of us he was awesome!

Super clean and incredibly nice staff! Went on a Thursday morning and I was the only patient there. Breezed through check & medical history info which was done by iPad and very intuitive.
Got a quick diagnosis by the provider who was very knowledgeable and friendly. My prescription was sent to my pharmacy and I was set to go.
After my appt, the MA asked if we (my mom and I) wanted water or a snack which I thought was nice and something you don’t see all the time.

Definitely 5 star service unlike any other hospital/​medical service I’ve had in a long time. I went to this location and was immediately seen to a room. The receptionist was friendly and forwarned that there might be a little bit of a wait due to traffic (which is a heads up I think most of us would appreciate at any practice). It turned out that the «wait» was shorter than the time most of us spend cooling our heels in other waiting rooms alone.
Everyone I came across apologized for any delay and made sure I was comfortable (offering water, adjusting the thermostat, or offering to adjust my seat to make it more relaxing). The service was quick and thorough and they even handed me a referral for a family practice since I mentioned that I hadn’t found one since moving to Houston. Would definitely recommend this location.

This place amazing I sprained my ankle and the took care of everything. Dr Judy and Sam are the best!

I was SO relived to see a clean office w NO wait!!! I was in lots of pain and worried bc I couldn’t schedule a dr appt until tmr morn. I was instantly greeted & taken back to a room. (Spacious & very clean!) I filled out electronic forms w questions about insurance and health history.
The nurse, Donny, was super nice. I saw Dr. Chris about 3 min after Nurse Donny took my vitals. He sat, talked and made me feel comfortable. They both took a min to engage my son (in the room w me, worried) in conversation. I left about 30 min after walking thru front door, satisfied w care given and results.
Prescriptions were called in to the pharmacy of my choice. I have Blue Cross Blue Shield so I didn’t pay right now, deductible should be about $ 10 – 50. The form I got on way out stated charges were about $ 500ish. This is way more reasonable than a visit to a larger hospital ER. I highly recommend this location!!!

Next level says it all! The staff are the most attentive I have ever seen at an urgent care. The facilities are immaculately clean. That doctors bedside manner was unparalleled. Thank goodness this facility is close by.

This place is simply the best. I started feeling sick at work earlier in the day and was able to get help here around 7:30pm. I was even able to get meds the same evening, really helping my recovery time.
2 days later the PA even called me to follow up and see how I was doing.
Truly deserves 5 stars, all the staff was very nice and helpful. Hopefully I never get sick again, but if I do I know where I’m going for help.

We were taken to a room immediately. The staff was very thorough and great table side Manner. Very impressed. Highly recommend.

My family and I came here to get checked out after we were read ended. The staff was friendly and attentive. They were especially great with our two young kids. When my husband and I got bronchitis two months later we came back here for treatment. Again, the staff was friendly, thorough and we were out the door in less than an hour. The facility is immaculate. We will definitely be back if we are ever in need of care.

I had to go in for my swollen infected finger and was greeted at the front with a courteous smile and taken immediately to a room. The Nurse came in and took a look at my finger asked a few questions and the doctor in right after. I was in and out with the hour and that in itself was great!
I am glad I took a look at the reviews prior to going and they all are very true about the level of care you get. I actually have to go back.