Terrible. Sloppy. Rude. I came here upon recommendation and will be sure to never come back. The girl rushed through my mani pedi where she picked where nails she did and didn’t want to file. I had to ask her to file all my nails. My cuticles still looked terrible. When she painted my nails she was missing huge corners. Just an overall sloppy job. When I first arrived and asked how much a mani pedi was I thought I heard $ 25. Upon leaving and getting ready to pay for the worse mani pedi I’ve ever had the manager, or man running the shop told me it was $ 35. I told him I must have misunderstood and could I please see the«menu» of options they give you so I could just see what I missed. He got all bent out of shape and started raising his voice at me for no reason. So rude, I will never come back here. For a city with so many polite and customer service friendly individuals MB nails is not one of them.
Celeste L.
Tu valoración: 5 Tomball, TX
I’ve been coming here for two years and I’m never disappointed. I usually make an appointment although I have been a walk-in a couple times with no problems either. The pedicures are great. And my nails always exceed expectations. My mom and sister go here too regularly and we’ll always come back.
Donda J.
Tu valoración: 3 Houston, TX
It’s more for convience that I come here. They do a good job, but I wish they acted more professional. Nail techs sitting around on chairs, looking board, uninterested.
Rate T.
Tu valoración: 1 Houston, TX
Like many nail salons they do good the first couple of times but then start to slack. Which is surprising because on a pedicure I’ll typically tip about $ 10 – 15 depending. Also, they don’t listen. You can tell them, «I don’t really need the leg massage can you spend more time on my cuticles?» They will do you cuticles for 5 mins(both feet) but give you a 20 min leg message. I got tired of trying to explain myself over and over again of what I wanted, even to the lady that speaks extremely good English. Lost in translation I guess? Also I got an infection on one of my finger nails after a full set fill. Gross! Doctor bills and antibiotic creams later it went away but was super annoying not to mention embarrassing. My opinion is they try to rush the job to get more people in the chair. Save your money and don’t waste your time, stay far away!
M C.
Tu valoración: 5 Los Angeles, CA
I was hesitant to try this place because it had 3 Unilocal stars and so-so reviews. But I needed a quick haircut and blowout at the salon next door and this place had an opening so I went for it. I was in town visiting from LA and boy do I wish 3-star places in LA are anywhere as good as this place. It’s a standard, small Asian-owned mini mall nail salon with the standard not-too-obtrusive chit chat in Vietnamese amongst the nail technicians so that’s the baseline for your expectations. It’s friendly and clean. The manager was attentive and offered me water right away. They use plastic covers in the spa chair tubs and their tools are in sanitary packs which are huge pluses for me. I didn’t catch the name of the lady who did my nails but she was thorough and the massage was very good and thorough. So, again, for a strip mall mani that’s not trying to be some luxe spa place this gets 5 stars for me.
Jessica N.
Tu valoración: 1 Tomball, TX
This place was very unprofessional. My friend and I decided to get our nails done and searched within the area for a place that was open on Sunday, before noon. Our first few choices were not, so we ended up here. Now, I usually always get my nails done a specific way, and I understand why the ladies here wanted to up-sale the shellac, but I am aware of the risks if you get the shellac manicures often. Therefore, I politely declined the lady when she asked the first time. The other female convinced my friend to get shellac, and even though she quickly finished, my friend was happy with her results.(Her service costed more than mine.) An older man came in to help with the others who were waiting, and they were speaking in their native tongue asking why my lady was taking so long on my nails and she told them because she was doing what I had asked. I tried really hard not to speak up in her defense because I understood what they were saying and it seemed as though they were giving her in attitude due to the current wait they had. The other two people assumed because I wasn’t getting shellac done that my nail technician wasn’t up selling and were giving her a hard time because she was taking her time with my nails. So when the older man finished with his client, he came up to my nail tech asked what I was getting done, and told her to go work on a pedicure that has been waiting. I understand weekends are busy, but if a salon accepts walk-ins, they should at least worry about the customers who arrived first. So I am sitting there, getting my nails finished by the older gentleman, after asking my nail tech to work on someone else, began to rush through it. So as soon as my nails were shaped, I asked him if I could just check out. He said sure and that if I wanted to return later in the day he would finish the service. I declined. This place got 1 star because of how unprofessional they were. I didn’t like how tacky it was that they insisted on a different kind of service when I knew exactly what I wanted.
Haley V.
Tu valoración: 4 Spring, TX
I visited this salon this past Wednesday and I was impressed. I came in an hour before they closed and they took me right away. I got a red glitter full set with a cheetah design & the regular pedicure with a flower design on each toe. How much everything would cost kind of got lost in language barrier issues but it happens. I normally would spend $ 54 at my other salon, but I spent $ 68 here. I had two ladies, one doing my toes & the other my nails. They were both super sweet & when I showed the woman the design I wanted on my nails she really tried & I was happy with it. I was also super pleased with the toe design because you can actually see it and it covers my toe!(I hate little barely there designs) I tipped $ 20, so $ 10 per lady. Overall it may have been a little more pricey but, I was really happy and would come again.
Nicole D.
Tu valoración: 5 Spring, TX
MB Nails had been around for a while and I have been a loyal customer. The owner knows us by name and welcomes us every time we come in. Like any nail place, you’re gonna find a tech or two that doesn’t do a good job but what matters is how management handles things. Anytime we have an issue management takes care of it. The shop is clean and my wait is minimal. They take appointments but I feel like society is becoming used to the walk in and get it done concept and MB delivers. Great nails at a reasonable price.
Liane W.
Tu valoración: 4 Spring, TX
Always helped promptly. Ive been coming here over a year and never have had any problems.
Lauren T.
Tu valoración: 1 Spring, TX
Got my nails done here on the 4th of July because the two places I regularly go to were closed. I got a spa pedicure($ 20) and a full set with full color($ 35) and my fiancé also got a spa pedicure($ 22). The employees were friendly and the lady who did my pedicure did an okay job but she did it very quickly and both of our pedis were finished in about 15 minutes. The guy that did my full set also did a quick job and my nails were uneven he didn’t ask me if I wanted square or round and did them square. When I asked him about it he said he wasn’t done with them, but never fixed it. The paint job was sloppy and the sides of my nails weren’t even painted. While I was there one customer complained that the lady doing her pedi messed up 5 times while doing the designs she requested and she ended up not even getting a design and another lady got her nails done, asked the guy to fix something, then came back again after she left to ask him to fix something else. Won’t ever go back there again.
Pamela H.
Tu valoración: 4 Spring, TX
They just remodeled the place. It has been clean the times I have been in. The owner is a nice guy.