Jiffy Lube

BEST CUSTOMER SERVICE EVER! Ridden with guilt and shame, I came in with my Veloster for an oil change that was over 1,500 miles late. As soon as drove up, I was welcomed inside and waited all of 10 minutes before they were finished with my car. Ariana was super friendly and engaging which made my experience 10x better simply by striking up a conversation with me. But I’m not finished! Once I was paid out and good to go, I got into my car and attempted to start it, only to be met with the infamous *click click click* sound reminiscent of a battery on its deathbed. I wanted to die. Feeling completely embarrassed, I asked Ariana if she could lend me a hand one last time. «Sure! No problem!» And just like that, one of her coworkers had their car pulled up next to mine for a jump. I cannot emphasize enough just how superb and helpful the staff was. You’ve earned my business for life! Thank you!

The guy greeting was very nice, friendly. However, the service was very slow. I got skipped four times and waited patiently for 2 hours. Will not return.

Super friendly and did a great job on getting things done quick! Amazing help! I will be back!

Excellent Service! Friendly People! Great Customer Service! I get all my Oil Changes and inspections here too!

Awesome and quick service! Got a coupon for next time and the option to get any fluid topped off before my next oil change is due!

I usually have some difficulty finding a place that can do my oil change due to the fact that my vehicle is lowered to the extent that the lifts or jacks don’t normally fit under the car. My only answer, unfortunately, is either Jiffy Lube or find some time to do it myself. Anyhow, I came in here with my own oil (5 quarts of Amsoil DOMINATOR 10W-​30) and a K&N filter since I called ahead of time and was told over the phone that it would be $ 19.99. I arrive and go straight in since it was pretty empty and had the vehicle done within 15 minutes. I go up to the counter to pay and end up getting charged the standard $ 39.99 for an oil change. Now, I’m not normally one to complain about $ 20 dollars, but I expect for them to simply honor their word. I requested to speak to the manager there, but they didn’t want to honor what they said over the phone. I honestly forgot the guy’s name, but I’ve never met a more unreasonable individual. I’ve dealt with other Jiffy Lubes before and in fact I called several other ones who mentioned if I brought my own stuff in, they’d charge me $ 19.99.
UPDATE: This post is old, but still relevant.

I recently popped in here for an oil change. The staff was incredibly nice and friendly. I was super impressed by the customer service. The only reason I gave it 4 stars and not 5 was I found it to be a bit pricey. $ 50 for an oil change? really? But the customer service and the promptness of service in my opinion made up for the price. I will definitely be going back here!