H.O.P.E. Learning Academy

I never write reviews, but had the worst experience with this daycare provider. I do not know of this person in everyone else’s review. My 4 month old infant attended HOPE Learning Academy for 5weeks. After being constantly called throughout the day to reassure me my daughter wasn’t happy I was finally over it and her response was to «put in her 2 week notice then» with attitude. She would nag me at work letting me know my baby woke up all the other kids by crying, she was uncomfortable due to teething, she wouldn’t take her naps, my baby wants to be held and she could not hold her! Insane! She sent videos of my baby crying to me while I was at work, who does that? Lady I’m at work! I pay you to comfort and take care of her throughout the day!
At home we do what’s necessary to make sure our baby is happy, it’s not hard and Tunisia made it rocket science. She has a checklist for infants: diaper change, feed and play once those things are checked off and she still cried I would get a call/​text message as if I had nothing else to worry about.
I breast fed and was informed on my daughters last day that any milk left over had to be thrown away per state licensing, which I found out wasn’t true! Per state licensing! This rule only applies to formula. As a nursing mom it really upset me to know that good milk was being thrown away.
As the days went by it was apparent Tunisia could not care for my 4 month old infant or any infant. Before I could type up a two weeks’ notice, she emailed a letter of termination stating my BABY is not adjusting to her infant program. What program should an infant possibly be adjusted to? Absurd! This provider has a one size fit all when it comes to the kids she cares for. As to say if your child didn’t fit into what she considers «day care standards» then there was a problem.
I left a couple my daughter things at Tunisia’s daycare and when asked to pick them up her response was that I was not welcome to her home anymore for coming to pick my child up mid-​day after being completely fed up with Tunisia militant, ridged ways of operating her daycare. In the beginning she was nice and informative but that quickly turned to negativity, lots of drama and stress! I would not recommend this day care to anyone.