Truly Clean Carpets

I was nervous about getting my carpet cleaned (it was in really bad condition). Tim was able to move up my appointment and had my whole house done in about an hour (2 bedrooms, hallway, and living room). The difference in the floor is night and day. Tim was really personable and had excellent customer service. For the price and the quality of work I don’t see another company being able to compete, I will absolutely be recommending Truly Clean to anyone.

I moved from a rental to my own home and needed to get the carpets cleaned in the rental on a certain day/​time. I called about a week before to set it and he had that time available. Tim showed up right on time and did a great job. The steps were pretty bad (even when I moved in 1.5 years ago) and I think they are better now then when I first moved in. His pricing was good — not the cheapest out there but remember you get what you pay for. I am a realtor and I will definitely be referring him to my clients. That’s a big deal. :)

I am so pleased with the services provided by Tim of Truly Clean Carpets. On time, professional and knowledgeable. My furniture and carpets have never looked better. Definitely a 5 Star experience. Thank you Tim.

Best carpet cleaning I’ve ever had! He was on time and he works fast. He’s very professional and polite… my whole house only took 2hrs. Awesome price n worth every penny…

Great job on our carpet, look like new and «TRULY CLEAN»
TIM is such a nice person, courteous, and very knowledgeable about carpets. No HIGH PRESSURE sales here. Fast and professional work for a fair price. I decided to add Scotch-​guard to our carpet on my own, no pressure from «TIM». Did a great job.
I would use him again and would recommend him to my neighbors here at the Terrace Estates Seniors Mobile Home Park in Spring Valley.
Bill Cavage (Retired San Diego Police Det. Sgt.)

Avoid this company due to poor and unprofessional service.
30 minutes before my appointment, I got a call from Tim saying that he was not able to find my address. I then realized he had the zip code wrong. He then said it was too far off and hung up saying that he would get back to me. I had no choice as I had taken time off and had moved heavy furniture off for carpet cleaning.
He then called back and said he would charge me $ 40 more for additional travel. I had to agree.
After the cleaning started, I told him that I wanted to move items like floor lamps and bed frames to the side so that the entire carpet got cleaned. I wasnt asking for his help in moving items, and wanted to just move it room by room prior to cleaning. He clearly didn’t like it and said «Is there any point in me trying to tell you why this is pointless?» I controlled my temper and said «Try me». His opinion was that it was of no use to clean under mattresses as they don’t get dirty. I explained that I had recently seen a lot of bugs and hence wanted to kill all eggs via carpet cleaning. His response was «I thought you were a pain in the **, now I get it».
In a nutshell, avoid this company if you can!

Tim was very professional and on time. He kept in constant contact with me when scheduling the cleaning. He made should the windows were open so that my carpets would dry and even left «footies» for me so I wouldn’t dirty the carpets. I felt so comfortable leaving him in my home unattended, he even locked up everything afterwards and followed up the next day to ensure my satisfaction. I highly recommend this company and will definitely use them again!

Excellent service, Tim was able to move my appointment up for my convenience. Floors came out looking great and was done quickly!

I’m honored to be Tim’s first review and he definitely needs more! I wanted to clean the carpet before moving out of our house and so I started looking around. I have my own carpet cleaner but was in no mood to take on the whole house.
We get that little discount booklet in the mail, ‘Get 1 Free’ I think it’s called, well, there are always coupons for carpet cleaning companies and this month the only one in there I had never heard of. So, like the good little Unilocaler I am, I looked them up. Couldn’t find them so I looked up other companies and, seeing as I’m a cheap a**, I looked up ones offering deals. That is how I stumbled upon Truly Clean Carpets. I love supporting small/​independent businesses, so I looked at his website but, sadly, he had no reviews. I submitted my contact info and he got back to with me really quick. We did play phone tag for a day, but finally got in touch.
He was really pleasant over the phone and was able to come out on, what I consider, super short notice. He arrived at his scheduled time, but in typical fashion, we weren’t completely ready for him. He was ok with that and asked if he could go early to another appointment and then come to us later. That was extremely cool if him to do… most companies just tell you you’re SOL.
He’s super chill and the price was good (says a lot coming from me lol). If you’re in the market for a good carpet cleaning and want to support a local, small (one man) company, give Tim a ring.