Spring Valley KinderCare

I have 2 kids that go to this Kindercare. One started 2.5 years ago, the other started at 10 weeks old. They both love their teachers and we have had no problems. They offer fun additional classes and teach the kids so much! One of my children just graduated from pre-​school here and they had an amazing graduation ceremony/​party. Highly recommended!

My daughters been going here for a while. The director Amanda is super friendly and always makes sure she talks to you.

I spent 2 days looking at over 15 different local daycares and THOUGHT I found the right place. The environment was great, teachers seemed nice and kids seemed happy. So, on that level I can not judge the actual care of the facility but I can judge the customer service and lack there of.
When I met with the center director she seemed great but a little rushed towards the end, I made a second appointment with the center director so my son could come back and also see the facility. When I arrived she seemed irritated, said she couldn’t meet with me and that someone else would have to tour me. «Ok Fine» not a problem we all get busy but her demeanor threw me off especially to see that irritation in front of the children.
We made the decisions to enroll our son despite what had happened from a customer service standpoint thinking maybe she was just having a bad day???
I was told someone would call me to start the enrollment process, no one ever did. I called several times to talk to the director to ask when could my son start and what was the next step (as I needed time to prepare and also give a sufficient amount of time to let my current nanny go) still NOTHING!
I even emailed and still NOTHING! That was 1 month ago and the center director «as promised» has still never called. WOW!
Thankfully I found a wonderful place RJ’s preschool/​daycare at the Joan Kroc center which was very accommodating through each visit, kids seemed very happy and playful. My son starts on Monday and I am so excited!