Rite Aid

sometimes I have to use this store. Oh how I hate to go in. This cashier today [9am] not friendly or nice at all. Like most all Cashiers!!! The most Rude and non friendly people in this store are Philipino. After living in USA for many many years they can not speak Clear English. Just Mad people!!! I just do not understand… return business depends on your experience you had before at same store. I will drive farther for sure now.

I love that this location is open 24hrs, it’s very convenient because I’d rather go at night when there is no wait to check out. The line is ALWAYS long even with 2 cashiers working. I came to get some ice cream even though it’s «cold» outside I was still craving their Mint n’ Chip lol. No wait to get my ice cream, but it was pretty much gone by the time I went to go pay for it.

The fat fuck (some new asian dude with curly hair) that works in the pharmacy is an idiot. He always has a bad attitude and God forbid you ask him a question because it seems like u are asking him to chop his dick off. Seems like he’s always working when I pick up my MIL prescriptions and oh my goodness it’s always a torture with that kid. Please get some new help. Other than him all the other people are actually pretty nice. But this review is on that idiot. Oh and he always wants to pick a fight instead of admitting he made a mistake. Ugh.

The pharmacy is garbage. Avoid at all costs. If it wasn’t so close to my house I would have picked a different pharmacy to go to. But I have learned my lesson and will never use this pharmacy for anything ever again. So mad I have to spend my money here.

I grew up in this area and this shopping center can be a little sketch so take extra precaution when coming here by yourself, especially late at night. Always be aware of your surroundings.
Anyway, I came here a little past midnight for a few snacks. We were warmly greeted by the security officer who was standing near the store entrance. As we walked in, we shivered a bit because it was cold and the security officer overheard us saying so and he kindly offered us his jacket. We, respectfully, declined, but appreciated his gesture.
We walked around the store to grab our snacks. The aisles were clean and the shelves were fully stocked. I was surprised to find out that they still served ice cream, albeit not all the flavors were there. It’s okay though… I’m not picky.
I didn’t catch the cashier/​associate’s name, but she was friendly too.
I go here from time to time if I need something when Albertson’s is closed since this RiteAid is open 24 hours.
*** Tip: Sign up for a Rite Aid member card so that you can receive the discounted price on a few items rather than paying full price (which is usually more than grocery store prices).

This is NOT a 24 hour pharmacy. The store may be open, but the pharmacy is not. Check hours carefully. My experiences here have been very bad; NO call when Rx is ready, will NOT answer the phone when called to check, Rx only partially filled or not ready at all. Not just once, too many times, never going back.

This place is a joke. I came in here to buy my son a scoop of ice cream and they had like 5 flavors to choose from the other 10 flavors or so were empty. Not to mention the price for their ice cream scoops has tripled from years ago when I use to come. Doesn’t stop there this store is a mess. I also got apple juice that said 2/​$ 4 or $ 2 ea. I got one and it rang up $ 3.29 I mentioned it to the cashier «Yari» and she said no its $ 3.29 and cashed out my transaction. I was baffled by her rude demeanor but I know my retail items so I went and removed the tag I brought it back to her line and showed her. She started processing my return to credit me the difference and then for no reason she opens another register and starts checking other customers!!! Left me there for a solid 3 minutes before she returned. Only an untrained associate would do such a thing. So after she processes my return she gives me back $ 3.29 and tells me to keep the apple juice. WRONG! she was suppose to credit me the difference or… do a price scan guranteed and process it correctly for their inventory purposes showing they gave one away at no charge. Again a move made by an untrained cashier. This is how stores lose customers and also have bad inventory turn overs. This store doesn’t have anything to offer the new smart and final around the corner or the Albertsons in the same parking lot doesn’t

I came here for two things specifically and they didn’t have it. The store also smells nasty too… the workers there seems like they hate their job and they can care less about customer service.
But on the brighter side I guess they’re open 24 hours now if you need anything late at night.

Proof that God loves me!
This isn’t a review on the establishment itself, it’s solely on the fact that this is close to home and they offer rite-aid-I’d-die-without-you ice cream.
As I walk close to the entrance, the Heaven gates open. Veer left to uncover Heavenly goods. My preferred (not favorite, because I don’t discriminate) ice cream varies.
Feeling chocolatey? Indulge in chocolate malted crunch. A bit fruity? Try rainbow. Not a chocolatey mood? Pecan praline. They’re ALL good, trust. Indecisive? or just a plain fattie like me? Then get two or three scoops. Oooooooooo. You’ll feel loved too, watch.

This pharmacy is the slowest I have ever come across. Two hours after the doctor called in the prescription, and after waiting 25 minutes in the pick up line, we were told our prescription still wasn’t going to ready for another 10 minutes! How long does it really take to count 30 pills? Once we were called back up to the counter, we were told they could not fill one of our prescriptions as they did not have it in stock. WE were told it would be ready for pick up at the Rite Aid in Lemon Grove. Luckily, my wife called before we drove over, because they said they did not have that medicine in stock either! We eventually had to drive all the way over to another Rite Aid on El Cajon Boulevard to pick up the medicine. If value your time, you’d be wise to choose a different pharmacy!

This is the absolute worse pharmacy I have ever been to. The workers are rude and their heads are in the clouds. I had serious spinal surgery that resulted in having to take a pain killer. Every time I went in to fill my prescription they never had the drug and had to order it. It never came in on time as promised and a couple of times I had to wait a week to get it. Do not use this pharmacy, it’s very unprofessional and lacks customer service. Unacceptable! I am going to use another pharmacy from now on.

I absolutely love this rite aid! not only is the upgrade nice and organized but this store is always fully stocked. I love it! i wouldn’t go any where else and for you couponers like me Ive never had any issues with using coupons and if they dont scan the cashiers will manually enter them no questions asked. They’ve made my shopping experience there a great one and this is the only rite aid i will continue to go to. The store manager rocks too. very nice and kind and always willing to please his customers with their concerns or issues. There is 1 or 2 cashiers in the bunch of good ones that have a sour face everyday like their not happy being there but I always smile and kill them with kindness :) Great store and great customer service and always stocked! 2 thumbs up for me!

I received a voice message saying that my prescription is ready. Since i’m not sure what prescription that is and since my phone number is «recycled» i’m not sure if that prescription is mine, so i called them to verify. I just said that i’m calling to verify because i just received a message and the lady just snapped at me saying «Why do you still need to call back if you already received a voice message telling you it’s ready?» Oh excuse me lady, first of all your auto caller didn’t say anything about the name of the prescription or even the patient’s name so i have to verify right?. I already have a couple of incidents that a medical office was calling me regarding a test appointment from my phone number’s previous owner… sheeesh…So since she already irritated me and they messed up my insurance and i don’t want to spend another minute in that place, i just paid the prescription’s full price out of my pocket, walked out of their store, and placed a prescription transfer to CVS… I will never come back to this place. EVER.

Do NOT go to this pharmacy! They took two days to tell me that they couldn’t fill my prescription. I had to go back and get the slip. I took it to walmart and had it filled in 10 minutes. Rite Aid is incompetent.

This is a review for the pharmacy. I came to pick up some prescriptions for my mother that were sent in and the workers DID NOT check the fax machine. So when I went to pick up the order one of the medications was missing. They said there was no order so I drove home. My brother called her doctor and they said they had faxed the order. I drove back as my mom needed that medication that evening and I still had to wait for about an hour. Who is working here? Stevie Wonder? This pharmacy sucks and is SLOW. My brother had a bad experience with my Dad’s medication where they made him wait for about an hour and then said they only had 3 pills available. This upset my Dad and stressed him out. It may have lead to his untimely passing as it raised his blood pressure. We lost my Dad on 12÷21÷13. I WILL NEVER COME BACK TO THIS PHARMACY! They don’t communicate and are slower than a snail on ice and don’t seem to care! If I could give them zero stars I would.
This pharmacy really doesn’t care about their customers!

Really not much to say… Rude employees that don’t really even speak to you. They just notice your existence as they ring you up. The lines here are always long but I can appreciate the buy 1 get 1 ice cream sales that are so frequent. Definitely need some new hires in here to help during heavy traffic hours. Everything else here is overpriced found cheaper at Walmart and Target.

When did the Rite Aid in the hood get all fancy?!
I was pretty shocked walking in — was I at the right place?! They did a number on this place! It looks AMAZING. Clean, organized, sleek. Makes me wonder if all Rite Aids look like this now, haha.
Still my go-​to place for beer and liquor! Oh, annnd ice cream! Pecan Praline, whaddup.

DUMP
Everyone there is ghetto from the customers to the workers
Store is arranged all over the place & there is always one worker at the register & they could care less about moving fast to make he service fast

I’ve probably visited over 100 locations for Rite Aid throughout the state of California and can say without hesitation that this is by far the worst.
There is clearly ZERO management and/​or capable/​knowledgeable staff at this store, which is easily demonstrated by the fact that despite having 2 – 3 cashiers open (out of an available 6 registers) there is always one long line that stretches into one of the aisles. EVERY time I have been in here, there is at least one, or more people complaining about how ridiculous this system is.
Although they put up and mark «Sale» items in the store, they don’t input them into their database because, which causes further delay and frustration for customers.
Today I ran in to attempt to buy a simple soft drink. It was listed with a yellow tag in front of the tray as «On Sale» $ 1.69. I checked the item name, price and SKU before picking one up and getting into the long line, stretched into the Halloween costume aisle.
The wait was elongated by two of the cashiers that were confused about which register the new cashier was going to take over WHILE both were still slowly servicing other customers.
By the time I got to the register, my drink was half warm and the cashier told me that the total was $ 2.24.
I explained it was on sale, but instead of having someone check the price the cashier was convinced that I had to be a Rite Aid member in order to get the sale price. Despite my gut instinct (since I’ve bought many drinks at Rite Aid over the years) I filled out a new card application, wasting another few minutes.
After he fumbled with the new card, he input the number and stood there confused saying: «huh, the price still says $ 2.24. I don’t really know what to do here.»
Instead of wasting more time, I decided it wasn’t worth it since the drink was warm by now and I’d wasted enough time with these people. The line behind me had also doubled in length.
I’m extremely perplexed by this location because it seems to be corporate-​owned and yet I wonder if anyone from corporate has ever bothered to actually look over and check-​in at this store.
One thing is for certain, the employee training (or complete lack thereof) seriously needs immediate improvement.

I came by this location to pick up a few additional items I needed for a project I’ve been working on at work.
I want to start of by saying that I get annoyed with employees who do not know what products they carry at their own place of employment.
I needed to pick up some round wooden toothpicks, and after browsing a while and not being able to find the tooth picks, I stopped and ask a an employee if they had any. The lady told be they only had the plastic kind over at the dental aisle. Feeling frustrated, I gave up on the toothpicks and picked up a few other things I need. But, as I proceeded to the cash register, lo and behold, what did I see, a twin package of round wooden toothpicks for a buck. Hello people? Over here!
In addition to the lack luster service, the place was a little disorganized. I was going to show the employee where the toothpicks were located, but I decided to be nice, pay for my stuff, and leave.