Animal Clinic of Spring Grove

I wish I didn’t feel the need to write this. They were the vets for our cat and we never felt like they didn’t care for him. They did, and everyone there was nice.
However when you’re in that line of business there isn’t room for a lot of error. When our cat reached his final days we were heartbroken and took him there to be put to sleep.
They did two things wrong, one of which I can never forgive them for. We asked for a paw print, so we would have something to remember him by, and they cremated him without doing it. That was totally devastating.
A second issue I had was we weren’t really told what to expect, exactly what was going to happen when they gave the lethal drugs to our guy. I wish someone would have told us that he would die with his eyes open. I wasn’t prepared for that. It was the first animal I had where I was in the room for their final moments. It’s something I can never forget. I can forgive that one though. It can’t be easy for the vet either. Still, that’s something that needs to be covered, in my opinion.
Anyhow, the people there do care but we have had to go elsewhere with our two new cats and we are very pleased.

I brought my kitten there to get neutered and declawed as they had the cheapest price in the area. When I got home I had a certain amount of Medicine to give him. They wrote down the wrong amount and it was way too much. He became very lethargic. I thought this was just the medicine calming him down but then he began to have diarrhea. They did nothing but apologize for their mistake at first, then finally reimbursed me when I asked to be for this horrible error. My cat had diarrhea for weeks and I felt horrible I had made him so sick when he had just had surgeries. Even though they rectified the situation I just can’t go back there.

After our previous dog passed, we decided to get a puppy from a shelter. Although we really liked the vets at Fox Lake Animal hospital, we decided to opt for a new vet in the neighborhood. Fox Lake didn’t take appointments so we would either have to race home from work before they closed or spend most of Saturday waiting our turn. Animal Clinic of SG gave us the option of walk in or appts. We brought our puppy home with a bad cold, which turned into pnumonia within days. The vet was very kind, gave him a shot, and sent us home with antibiotics and care instructions. He recovered, but started having stomach issues shortly afterward. Again to the vet for treatment. Apparently we had a very sick puppy. Considering how young he was when w brought him in (6 – 8 wks) and he was was in the foster home previous to that, the vet determined he probably had a poor immune system, having been taken from his mother so young. We had more vet visits in his first few months than I want to remember, He finally got healthy and when he was about 6 months old, i caught him chewing on something that turned out to be a tube of super glue, main ingrdient cyanide. It was almost 9 pm, and I phoned the vet. He answered and told us to meet him at the clinic, he was there in less than 10 minutes This is the first vet we ever had that handled their own emergency calls. He immediately pumped the puppy’s stomach, gave him an injection, checked his vital signs, and I don’t remember what else, and told us to watch him for convulsions. Apparently, if the poison was in his system for 30 minutes, or more, it could have been fatal. If we would have had to take the dog to the closest emergency vet clinic, it would have taken too long, and been too late. This vet saved his life. Whenever we bring the dog in for checkups, or other issues, the vet always remembers him and treats him with kindness. Even when he leaves the invitable train of urine from the door to the exam room.

Lucy was an eleven year old Siberian Husky, who had been living on borrowed time. She had the dreaded lung disease called P.I.E. ever since she was six months old. With luck and experimentation, we were able to control the P.I. E. with prednisone and love, and she lived a very good life. However, one day we woke up and Lucy was unable to walk. She was in terrible pain but was trying to hide it from us. After months of trying every possible way to help her, we had to come to grips with the fact that the prednisone and old age had finally gotten to her. Now it was her time. I wanted to make her exit as non-​eventful as possible so I started the ominous task of trying to find a vet who would come to my home, give her anesthesia, and then the final shot. I was shocked and bewildered to discover that no one would come. And, the vet hospital that I had been using to treat her responded in such a cold and uncaring manner, I was amazed. They actually quoted me what it would cost me to bring her in and mentioned the cost of the needles, the medicine, the office visit, disposing of the needles, etc. I was appalled. Then I called the Animal Hospital of Spring Grove. The doctor was wonderful, came to my home, and did the procedure with kindness, gentleness, and excellence. Lucy never knew what was coming. After she received the anesthesia, while in my arms, she first kissed me several times on the cheek, then had a long breath telling me that she was not in pain anymore. She fell away quietly in my arms, while the vet practically broke into tears. I was so grateful and impressed at the way this was done, that I have been taking my new puppy to the clinic. I have been very pleased with the caring and excellent service I have received there. I am sure that none of us can say that everything we have done in life was successful, but because of the excellence of the vet, I can say that Lucy died in peace, without ever knowing the great pain which would have resulted from dragging her to a clinic that had the audacity to quote me the price of needles. Thank You Animal Clinic of Spring Grove. I will forever be in your debt for the kindness showed toward my Lucy Lou.