Ziggy’s Building Materials

I just had the best retail experience at a retail building materials store. My husband gave me a list to fill to complete the deck project. I was warmly greeted as soon as I approached the Customer Service counter. I would later notice that all customers were cheerfully acknowledged. Steve walked me to the deck railing area and answered most of my questions quite well. When I probed for more details, he got clarification from Dan. Both were knowledgeable and honest. Most importantly, I felt they cared about my project as much as I did. When they weren’t quite sure about the parts in question, they took the time to pursue an answer, e.g. opening the box and taking out parts to show me what they were talking about. When they discovered that some of my essential post sleeves were no longer available in their stores, they went online to find something comparable and found it from a competitor’s website. This extra mile on their part retained the sale of material from their store and helped me to procure all that I needed to complete my project. The total cost was very reasonable. My loose post caps, rings, and brackets were very neatly boxed to take home, and even carried out to my truck! Going to will-​call area was a breeze too. They have a well set-​up loading system for customers. Exemplary service all around! Love it!